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Stowe Family Law - St Albans Reviews 

95
TrustScore 4.5 out of 5

4.7

London Road 5-7, AL1 1LA St Albans, England, GB


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Rated 5 out of 5 stars

Charlotte has been an absolute rock during this difficult time. She is professional, knowledgable and focused and always makes time to discuss anything when I need support. She has been very reactive... See more

Rated 5 out of 5 stars

I was heading into divorce proceedings with absolutely no idea of what to expect. Melanie was able to talk me through everything and explain what was the right route for me to take. I left with a much... See more

Company replied

Rated 4 out of 5 stars

I really would recommend Stowe Family Law. Gemma was so helpful and informative and very professional regarding the legal side of things. Speaking to her throughout the court case helped me feel calme... See more

Company replied

Rated 5 out of 5 stars

Had a first meeting (start of divorce proceeding). Melanie was very knowledgeable, including on an issue of international family law that not many are aware of. Melanie spent time to undertstand my... See more

Company replied


Company details

  1. Family Law Attorney
  2. Divorce Lawyer
  3. Divorce Service
  4. Law Firm

About Stowe Family Law - St Albans

Written by the company

The UK’s largest team of specialist family lawyers

As an award-winning boutique family law firm, we offer expert legal advice on a range of family law matters such as divorce proceedings, negotiating financial settlements and child law disputes. Our experienced divorce solicitors and family lawyers support clients across England and Wales from offices nationwide.

We specialise in all areas of family law, including divorce and dissolution, financial settlements, child arrangements, prenuptial agreements, and cohabitation disputes. Whether your case is straightforward or complex, our experienced solicitors provide clear, practical legal advice tailored to your situation.

At Stowe, we understand that family law issues can be emotionally and financially challenging. Our approach combines legal expertise with empathy, ensuring you feel supported and informed at every stage. We explain your options in plain English, helping you make confident decisions about your future.

Our team is known for handling sensitive matters with care, discretion, and professionalism. Choosing Stowe means having a trusted team by your side, focused on achieving the best possible outcome for you and your family.

Explore our family law services

Family Law Solicitors

Divorce Solicitors

Child Law Solicitors

Financial Settlements

Contact Stowe

Our credentials

Written by the company

Independently recognised family lawyers
We have consistently appeared in The Times Top 200 Law Firms in the UK and are ranked as leading firms in legal directories such as Legal 500 and Chambers & Partners. The majority of our lawyers are Resolution-accredited.

Contact info

  • London Road 5-7, AL1 1LA, St Albans, England, United Kingdom

  • 03330095043

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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4.7

All reviews

(95)

996 reviews in the last 12 months

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Rated 5 out of 5 stars

just so efficient!

my request was listened to (even just upon enquiry) and I received an appointment 2 hours later for the next week. So efficient. Communication was great, homework was done and the meeting answered all my questions. Will remain a loyal client for years to come! Thank you Melanie Quinn and team!

July 11, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Anne, thank you so much for the lovely feedback. We are so pleased Melanie was able to assist you with your case.

We wish you all the best for the future. Kind regards on behalf of the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Sometimes life throws unexpected curveballs!

Sometimes life throws unexpected curveballs at me, and I had the horrible situation of having to navigate the curveball of separation with the need for legal advice and support. Gemma Windle and the staff at Stowe Family Law was exactly what I needed! They helped me to navigate the uncertainty by listening to where I was, exploring options and being there until the end. This experience also enabled me to navigate the stress and anxiety that comes with separation.

Highly recommended!

July 1, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Parm, thank you so much for taking the time to share your experience of working with Gemma to resolve your case. We understand that life can sometimes throw you curveballs which are unexpected and extremely difficult to navigate and cope with, and we're really glad to hear that Gemma was able to guide you through the uncertainty and the legal process, whilst also supporting you with the stress and anxiety of the situation. We appreciate you taking the time to share your feedback, and we'll share this with Gemma and the St Albans team.

We wish you all the best for the future. Kind regards on behalf of Gemma and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Thank you Gemma Windle!

Thank you Stowe and particularly Gemma Windle for her extensive knowledge, and kindness and support that she has shown me during my lengthy drawn out cases.

Although the outcome was not quite perfection it was a far better result than I thought possible due to Gemma’s steady hand in negotiations, her advice and her expertise.

Gemma thank you so much for helping me stay sane through this last court action.

July 17, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Oliver, thank you so much for taking the time to share your experience of working with Gemma. We're so pleased to hear that her advice and expertise has helped you through your case, and we'll share those kind words with her and the team.

We wish you all the best for the future. Kind regards on behalf of Gemma and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Extremely professional

Extremely professional, empathetic and realistic approach to the process. It has been wonderful to work with Melanie and Betta. They both attempted to make the process as stress free as possible. The timeline and actions were clear from the first meeting. They also tried to use all of our time in the most cost effective way as possible. Would highly recommend.
Thank you so much for everything.

June 16, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Rachel, thank you so much for the wonderful feedback and glowing recommendation. We are so pleased Melanie and Betta were able to assist you with your case.

We wish you all the best for the future. Kind regards on behalf of the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Charlotte Treves was wonderful

Charlotte Treves was wonderful. She managed to find the right balance between empathy, providing reissuance and at the same time giving us clear and effective solutions. She had an impressive wealth of knowledge and command of the legal framework surrounding our case. Her approach has made a huge difference to the anxiety and suffering we've endured. We are extremely grateful and comforted by her support, she has on several occasions gone the extra mile, calling us outside of our appointment to answer questions and concerns. I'd highly recommend her to others who feel they need specialist help.

May 11, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Michelle, thank you so much for the wonderful feedback and glowing recommendation. We are so pleased Charlotte was able to assist you with your case.

We wish you all the best for the future. Best wishes on behalf of Charlotte and the Stowe Family Law St Albans team.

Rated 1 out of 5 stars

Ableist and Victim Blaming

*EDIT* 25/04/23 15:49
I have received an email from Trustpilot demanding I authenticate myself at the request of Stowe. I have been told that if I do not do this my review may be removed. It could potentially endanger me and my children if I give any further information in the public domain which I would expect a family law firm to understand.
———————————————————
Utterly appalling service from a firm that claims to have experts in domestic abuse.
First of all, I was given a date for the meeting that differed from the date agreed. Secondly, the solicitor turned up late.
The solicitor I spoke to was ableist and victim blamed my young child regarding a domestic abuse situation. When I raised a complaint I was treated dismissively and the partner dealing with the complaint did not give me copies of policies I requested sight of prior to my complaint being looked in to. Instead she ignored my reasonable request and went ahead with 'investigating'. The wording in her response was, in my opinion, passive aggressive in parts.
I have had no reply to the email I sent at their request following this.

April 17, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Dear Alison,

We're grateful for your feedback and apologise that your experience hasn’t lived up to our usual high standards.

Stowe take client reviews very seriously, and we would welcome an opportunity to talk this through and understand what we could have done differently.


Best wishes, the Stowe Family Law team

Rated 5 out of 5 stars

Empathetic and Clear advice

Very smooth process for client onboarding, very organised and thorough firm. Very impressed with Melanie. Gave really clear advice and covered all of the areas I was concerned about.

March 27, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Rich, thank you so much for the lovely feedback. We are so pleased Melanie was able to assist you with your case.

We wish you all the best for the future. Best wishes on behalf of Melanie and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Highly professional, caring and instructive

Divorce is a very difficult time. Reshma made me feel that she had carefully listened to my situation and together we were able to pick out the relevant issues, discuss them in a professional and caring manner and reach conclusions which were extremely helpful in trying to reach agreement with the other party.

March 21, 2023
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Reply from Stowe Family Law - St Albans

Hi Martin, thank you so much for the wonderful feedback. We are so pleased Reshma was able to assist you with your case.

We wish you all the best for the future. Best wishes on behalf of Reshma and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Professional and recommended

Samantha Farndale at Stowe Family Law worked with me during my difficult financial settlement, her pragmatic and professional approach helped me through a difficult time and ultimately got the best result which was fair for all parties involved, she is a true asset to her profession.

January 27, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Paul, thank you so much for the wonderful review. We are so pleased Samantha was able to assist you with your case.

We wish you all the best for the future. Best wishes on behalf of Samantha and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Firm but Fair

What stood out for me after my meeting with Melanie Quinn was her aim/goal/passion is about providing fairness in a family/divorce dispute. She has a calm but firm approach and truly knows her stuff! Despite my huge anxiety before my meeting, I walked away feeling assured that I was in very capable hands.

February 2, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Simone, thank you so much for the fantastic feedback. We are so pleased Melanie was able to assist you with your divorce.

We wish you all the best for the future. Kind regards on behalf of Melanie and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Professional and supportive

I can highly recommend Charlotte Brown at Stowe Family Law as a highly knowledgeable, successful and helpful solicitor. Charlotte was always approachable and offered honest advice. She always managed to keep me calm which was very reassuring. I highly appreciated her timekeeping, on-time communication and future suggestions. She is a rising star!

January 12, 2023
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Kinga, thank you so much for the wonderful review and glowing recommendation. We are so pleased Charlotte was able to assist you with your case.

We wish you all the best for the future. Best wishes on behalf of Charlotte and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Very effective, honest, suppportive and reliable.

It has been a long and difficult journey to date and Ms. Farndale has been examplary all the way through (and continues to be).

Her attention to detail is second to none and her knowledge of the law and problem solving throughout the whole process has been very impressive. The team that work with her are also second to none.

January 18, 2023
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Reply from Stowe Family Law - St Albans

Hi Jim, thank you so much for the lovely feedback. We are so pleased Samantha was able to assist you with your case.

We wish you all the best for the future.
Best wishes on behalf of Samantha and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Superb and comprehensive legal advice and assistance!

Superb and comprehensive legal advice and assistance! I am currently working with Gemma Windle on a leave to remove case. Being American with little understanding of the legal system in the UK, having Gemma detailed and comprehensive help and advice has been invaluable. She has made an understandably stressful and difficult process as seamless as possible. Thank you!

October 7, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Khafila, thank you so much for the wonderful feedback. We are so pleased Gemma has been able to assist you through such difficult time.

We wish you all the best for the future. Best wishes on behalf of Gemma and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Gemma Windle - wonderful

I have been working with Gemma and she has been a fantastic support to me from day one. She is knowledgeable, open and honest and very prompt! I have not had to chase her for anything. If she says she will do something by a certain day, she does, without fail. I couldn't be happier with the service provided and highly recommend this company and Gemma in particular.

November 14, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Jess, thank so so much for the amazing feedback and glowing recommendation. We are so pleased Gemma was able to assist you with your case.

We wish you all the best for the future. Kind regards on behalf of Gemma and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Fantastic support

I have been going through an awful custody battle which has been a very difficult time. Melanie Quinn has been supporting me with this and I cannot express my thanks enough for Melanie's professional advice and empathy which has been absolutely fantastic. As a whole Stowe Family Law and all of the staff I have dealt with have been superb. I couldn't ask for more

October 11, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Lee, thank you for the wonderful feedback. We are so pleased Melanie was able to support you through such a difficult time.
We wish you all the best for the future. Kind regards on behalf of Melanie and the Stowe Family Law St Albans team.

Rated 1 out of 5 stars

Terrible service

I can see that my experience is at odds with all the other reviews here, but I have had a terrible experience. My solicitor has been very unresponsive and I've needed to chase repeatedly for progress updates. A few months ago I told them that I didn't want them to carry on and I would be changing solicitors. This resulted in an very apologetic phone call, admitting that their workload was too high and they hadn't been prioritising my case. They asked me to reconsider and assured me that they would give me a much better service. The second time I threatened to raise a formal complaint, the solicitor pointed out all the reasons why the delays weren't their fault and accused me of a lack of urgency. Great customer service eh? We are now very close to finishing the job, and today (Tuesday) I've called to chase a response on an email I sent on Friday at 10am. It's now Tuesday evening and I haven't had a response by email or a phone call. This is typical of my experience. I urge you not to use this firm, but I can see that everyone else seems happy.

October 18, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Allan,

We're grateful for your feedback and apologise that your experience hasn’t lived up to our usual high standards.

Stowe take client reviews very seriously, and we would welcome an opportunity to talk this through and understand what we could have done differently.

We are of the understanding that your solicitor is still dealing with your case and has been in contact with you to continue.

Best wishes, the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Excellent service, highly recommend

I would like to thank Melanie Quinn for her professionalism and compassionate, calm manner. I have always felt supported and listened to. Melanie has always responded to me quickly and efficiently making a very difficult time that much easier to deal with. Thank you to Melanie and to her team.

October 10, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Tracey, thank you so much for the wonderful feedback. We are so pleased Melanie was able to support you with your case.
We wish you all the best for the future. Kind regards on behalf of Melanie and the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Highly recommended

From my initial enquiry to my two appointments I found everyone professional, helpful and empathetic. I highly recommend Stowe Family law to others.

August 23, 2022
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Reply from Stowe Family Law - St Albans

Hi Sandra, thank you so much for the lovely feedback. We are so pleased we were able to assist you with your case.
We wish you all the best for the future, best wishes on behalf of the Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Supportive

The service received, was amazing and extremely supportive.

August 8, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Laura, thank you so much for your lovely feedback. We are so happy we were able to assist you with your case.
We wish you all the best for the future, kindest regards on behalf of The Stowe Family Law St Albans team.

Rated 5 out of 5 stars

Excellent service and advice

I was supported by Melanie Quinn through my divorce. She was always extremely helpful and responsive, with an excellent balance of compassion, clarity and direction. Her communications are comprehensive but crisp so that we could reach an understanding swiftly and address matters as they occured. She also goes the extra mile. When there was an urgent mattter and she was not available she brought in a senior colleague to help, which took pressure off and allowed matters to proceed smoothly. I would thoroughly recommend Melanie and Stowe.

July 22, 2022
Unprompted review
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Reply from Stowe Family Law - St Albans

Hi Mike, thank you so much for the lovely feedback and glowing recommendation. We are so pleased we were able to assist you with your divorce.
We wish you all the best for the future, kindest regards on behalf of Melanie and the Stowe Family Law St Albans team.

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