Stratstone - Aston Martin Wilmslow Reviews 

3
TrustScore 3 out of 5

3.0

Water Lane, SK9 5BQ Wilmslow, GB


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Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

3.0

Average

TrustScore 3 out of 5

3 reviews

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3.0

All reviews

(3)

4,164 reviews in the last 12 months

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Rated 1 out of 5 stars

Be very careful dealing with this…

Be very careful dealing with this company. I bought a used Aston Martin Vantage from them and once I got it home realised it had had parts replaced and a respray indicating an impact to the passenger side. The passenger door didn't fit correctly and the panel that covers the windscreen wipers was fitted incorrectly leading me to presume the car had been damaged and repaired. I took it to several different garages including another main dealer who all agreed with my findings. I emailed Aston Martin Manchester declaring my intention to reject the vehicle and within 5 minutes had the used vehicle manager on the phone basically saying the car hadn't been involved in an accident but could have had a faulty headlight replaced and the bonnet could have been painted to remove stone chips. I was told the only way I could reject the vehicle was to take it to their independent inspectors for assessment but it was strongly hinted the rejection would fail.
Instead I was offered the option of them looking at the door to see if they could improve the fitting or as a good will gesture they would buy back the car at a significant loss to myself. I was left with no option as I didn't want a car I believed to have been in an accident so I ended up being over £5000.00 out of pocket!
My advice is do not buy a used Aston Martin from this company without a pre sale inspection!

April 14, 2026
Unprompted review
Stratstone - Aston Martin Wilmslow logo

Reply from Stratstone - Aston Martin Wilmslow

Dear Neil,
Thank you for taking the time to rate the experience you have had with Aston Martin Manchester. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Aston Martin Manchester Customer Services

Rated 5 out of 5 stars

Service on another level

Just drove away an Aston Martin dbx from stratstone Aston Martin wilmslow whilst the car is awesome I have to say that the salesman Jan made the whole process so easy dealt with everything from start to finish brilliantly really can’t recommend Jan highly enough kept me informed at every point did his job to perfection well done

June 29, 2025
Unprompted review
Stratstone - Aston Martin Wilmslow logo

Reply from Stratstone - Aston Martin Wilmslow

Hi James,

We're happy to hear that you enjoyed your experience with Jan at Aston Martin Manchester.

It's great to know that the purchase of your Aston Martin went smoothly and that you were well-informed throughout the process.

Thank you for your positive feedback.
Customer Services

Rated 5 out of 5 stars

Everything here is first class.

Everything here is first class.
Service,attention to detail and always endeavouring to make sure delivery meets your expectations.
Great team

July 23, 2021
Stratstone - Aston Martin Wilmslow logo

Reply from Stratstone - Aston Martin Wilmslow

Hi Mr Beckley,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Stratstone Customer Services

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