Stratstone - BMW Doncaster Reviews 

Really happy with the service and staff love my new car would highly recommend Bmw Stratstone Doncaster

Recently purchased a M3Touring in September, Luke from Sales was great throughout the process. Everything was streamlined and not pushy at all.

I want to pass on my experience with BMW Stratstone of Doncaster with my recent M5 purchase.
Luke handled everything between myself and the finance progress throughout. Always on hand with any questions and quick to action them as well as keeping me informed.
Even after my purchase he made sure that I was fully satisfied with the car and on hand with any car setup advice.
Will definitely check their stock in future for another car when the time comes, thank you :)

I am an established new car buyer at Stratstone and even though I don’t live in Doncaster I keep returning because of their excellent standards of customer service. They are never pushy, always helpful and nothing is too much trouble. In expressing my appreciation for this standard of service, I must single out Derwyn Edwards. He always takes the time to understand exactly what I want, makes sensible suggestions about how I can best meet my aspirations and patiently guides me through the process of fulfilling them. He is, in every sense, a class act. Thank you Derwyn!

Fantastic service from the moment we entered the showroom to the moment we drove our new car away .Very professional staff and management.

I was more than happy to return to the Stratstone BMW team in Doncaster for my new 120 M Sport which I took delivery of in October.

The service received from my original enquiry through to delivery was exceptional. A special mention to Tom Ruff who even came in on his day off to do the vehicle handover.

I’m loving the new F70 1 series and happily recommend Stratstone BMW Doncaster.

Generally really good service - nice and efficient and friendly team. Only slight negative is chasing for a status update. The text is helpful but speaking to a person quickly after would be great!

Very attentive and welcoming front of house staff, kept me informed of progress throughout my visit and all dealt with promptly.

Excellent service form Doncaster BMW. Purchased a used 8 series Gran Coupe from Tom who was excellent. Car is as described and process was quick and efficient. Couldn't have asked for better service - highly recommend.

This is my second used BMW from Stratstone BMW Doncaster. Their team are brilliant from the ladies on reception to the managers at the top. Very easy to deal with and they sell you a very good car to suit your needs. Thank you

Booked appointment easily online, checked in online and the car was ready on time, having had a thorough clean.

Sales staff great and ever body at Doncaster are so friendly they can’t do enough for you the staff are a credit to bmw

Excellent throughout

Very easy sale, Luke was great to deal with!

A v good bmw dealer

Recent visit to Stratstone Doncaster for recalls was a pleasant experience with all staff polite and professional, pleased to say that I felt at ease, had a BMW for over 40 years and had some bad experiences with other BMW outlets, not so at Stratstone, well done to all the team, hope to see you all soon.Happy Motoring.

Excellent all round service all staff very friendly brilliant

Yet another great experience from Arjun at Stratsone BMW Doncaster.
Never lets down

I went to Doncaster Stratstone BMW today as my car was booked in for MOT, service and to diagnose a fault appearing on my dashboard.
When I was called to collect my vehicle, I attended 40mins after the call, to which my car was dirty inside and out (despite complementary vallet) when I turned the car on the fault was still showing and staff confirmed they hadn’t looked at the fault due to this being missed on their job sheet. 2.5 hours waiting for them to plug it in and look at it, they gave an excuse that it’s because a new windscreen has been fitted and that this is the reason for the fault. They during this 2 hours still did not clean my car for me and I witnessed all the customers collecting the car receive goody bags and lovely service, while I was treat like a second class citizen.
Luckily my car is due to be returned this week and I have purchased a new vehicle from another brand. I will not offer my custom to BMW again.
Interestingly I was also told as an apology that an email would be sent to me so that I could get my car cleaned elsewhere at there expense. As I’m sure you can guess I am still awaiting this email, but am not holding my breath.
In conclusion, I have never ever been made to feel the way I have today by any company, like a burden and annoyance to them, despite all I wanted was what I was told I’d receive.
Very disappointing.