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Stratstone - Ferrari Colchester Reviews 1

•
TrustScore 3 out of 5

3.2

Car Dealer
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Location

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Auto Way, Ipswich Road, CO49HA Colchester, Essex, GB

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01206 694 210

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Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Auto Way, Ipswich Road, CO49HA, Colchester, Essex, United Kingdom

  • 01206 694 210

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Saddened and dismayed

As a long term customer of the dealership and the Ferrari brand I am saddened and dismayed that following a string of breakdowns the dealership and the brand have not come close to resolving the issue and have demonstrated their totally lack of regard for me as a repeat customer and their willing to offer a fair and real solution - having been without my car now for over 3 months I have no desire to ever deal
With the either the Ferrari brand or Stratstone.
Next stop “court” seeing the way I have been treated as long term customer and repeat buyer my advise would be think very carefully about you expectations from both a brand and its supplier ! Cannot recommend!

September 20, 2024
Unprompted review
Stratstone - Ferrari Colchester logo

Reply from Stratstone - Ferrari Colchester

Hi David,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.

Thank you,
Customer Services

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