Stratstone - Porsche Centre Cambridge Reviews 

165
TrustScore 4.5 out of 5

4.5

High Street, CB227QD Harston, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... See more

Company replied

Rated 5 out of 5 stars

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... See more

Company replied

Rated 5 out of 5 stars

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... See more

Company replied

Rated 2 out of 5 stars

I rang the dealership because i noticed from the service book it appeared my Cayenne needed a service and i was four months late……….. I Rand through to service and because of the high turnover in the... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • High Street, CB227QD, Harston, England, United Kingdom

  • 01223 081 183

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

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1-star

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4.5

All reviews

(165)

4,396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service and such a friendly dealership

Incredibly efficient, friendly and supportive approach from everyone at the dealership, when I took my car in for an annual maintenance service, especially Jasmine and Tom. Really strong customer focus and the kind of honest and welcoming culture that I've rarely experienced before. Very impressed and would recommend Porsche Centre Cambridge.

December 18, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Customer Services

Rated 5 out of 5 stars

Respectful

Respectful, competent and acceptably priced

December 17, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Trickle Charger Installation

Very quick, professional and friendly service.

December 16, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Really good experience with getting the…

Really good experience with getting the car booked in, faults diagnosed and repairs made. Thank you!

December 9, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Stratstone Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Very welcoming and efficient team

Very welcoming and efficient team, great experience.

December 9, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services

Rated 3 out of 5 stars

Takes too long

The email confirmation told me MOT would take 1 hour, when I arrived they told me 2-3 hours and then all in I was there for 4 hours. Communication wasn't great, I had to keep chasing for updates.

November 26, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Amandeep,

Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Customer Services

Rated 5 out of 5 stars

Excellent service from Porsche…

Excellent service from Porsche Cambridge. Weekly updates kept me fully informed, and the handover was simple and smooth. Very happy with the overall experience

November 24, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Excellent customer service

As a fleet customer, Porsche Cambridge offers the very best in customer service and satisfaction, from the initial call to completion the company runs like a Swiss watch offering the finest service possible.
This visit i was taken care of by Natale and Ahmed.

November 24, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Natale and Ahmed at the Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello David,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Porsche Cambridge excellent service

Porsche Cambridge excellent service. Much better than other Porsche dealers I have used.

November 8, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello, Andrew
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Porsche Centre Cambridge Customer Services

Rated 5 out of 5 stars

Fabulous service

Fabulous service from David and the team at Porsche Cambridge. Always going the extra mile to resolve the issue with my car.

November 3, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with David at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 4 out of 5 stars

Great welcome and provision of coffee…

Great welcome and provision of coffee and tea

March 11, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hello, Gerard.
Thank you for your review and for recognising the team's efforts. We'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if you need further assistance.
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service, excellent communications

October 14, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Mark,

We appreciate you sharing your great experience with us!
Customer Services

Rated 5 out of 5 stars

Very pleased with Porsche Centre…

Very pleased with Porsche Centre Cambridge
Service carried out on my 911 plus washed and cleaned
Thank you
Russell Culley

October 8, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Mr Culley,

We're happy to hear that you were very pleased with the service on your 911, plus the wash and clean. 

Thank you for your positive feedback; we appreciate it!
Customer Services

Rated 5 out of 5 stars

Customer service at Cambridge Porsche…

Customer service at Cambridge Porsche was excellent.

September 18, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Adam,

We're happy to hear that you had an excellent customer service experience.
Customer Services

Rated 5 out of 5 stars

Pleasant and helpful staff

Pleasant and helpful staff, willing to help with genuine care. Great premises.

September 2, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Roel,

We appreciate you taking the time to leave us this amazing review!

We're so glad to hear our staff was helpful and caring.
Customer Services

Rated 3 out of 5 stars

Not the best communication

Not the best communication.

Looking to purchase extended warranty and assistance.
Payment link sent some time after requesting product.
Following payment, no confirmation about what exactly I have purchased such a policy schedule.

August 23, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Ashok,

Thank you for getting in touch.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

If there is anything we can help with, please email service.followup@stratstone.com

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Good service

Good service

September 3, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi,

Thank you for the five stars.
Customer Services

Rated 5 out of 5 stars

Communication and transparency was very…

Communication and transparency was very good.

August 6, 2025
Stratstone - Porsche Centre Cambridge logo

Reply from Stratstone - Porsche Centre Cambridge

Hi Kerry,

We're happy to hear that our communication and transparency met your expectations.
Customer Services

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