Straydeal Reviews 64

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Purchased a Flip Phone cover, took 3 months to get it, was of very poor quality, tried to send it back,cost too much to get it tracked back. Everything appears of poor quality including their customer... See more

Rated 1 out of 5 stars

Ordered a magnetic mobile cover in May 2018. Got a wrong item and could not convince support that it was incorrect. Would return to an address in China but that address is not adequate so my return p... See more

Rated 1 out of 5 stars

Ordered online @straydeal.com, order no 294262 on 27January 2018, tracking #LAOBB1004991063YQ and can be tracked in t.17track.net but no update after 3 February 2018. Wrote several mails to support@... See more

Company details

  1. Discount Store
  2. Online Marketplace

Information provided by various external sources

Innovative products at discounted prices!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

64 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Total scam

Total scam. Purchased case to suit S9 x 2
One will not close and cover quality is very poor. App for case is not available via play store. When you install app it will not run so case is useless. Have requested a full refund but no response.
Avoid at all cost.

August 11, 2018
Unprompted review
Rated 1 out of 5 stars

I really wish I had found this page…

I really wish I had found this page before now- same experience with a phone case, same experience re refund, which would have cost me more than half the cost of the goods! Raised issue with Paypal but basically they ignored details of the dispute - said I was due a refund, but ignored what I had passed on about cost of return.

August 9, 2018
Unprompted review
Rated 1 out of 5 stars

Order via FB Samsung case 27th May

Order via FB Samsung case 27th May, told coulnt track number until in destination location . Then issue with post office , kept changing reason for delay. Allowed their 60 day process , still no goods requested refund, rather than offer to send another . Going through PayPal for resolution
Scam

August 8, 2018
Unprompted review
Rated 1 out of 5 stars

My review on product and the continued service received!

To update everyone on my review on June 23rd, I Finally received my product, and was so disappointed. But actually not surprised due to previous so-called Customer Service. I wanted to send it back and went to UPS. But it was going to cost me over $25.00 to ship BACK to China. I cannot afford that, sent STRAY DEAL another response and of course, no response from them. I have lost my monies that was taken out of my account. PLEASE PLEASE stay away from them! Company name says it all.

July 7, 2018
Unprompted review
Rated 1 out of 5 stars

I would give -100 stars if I could

I would give -100 stars if I could.

DO NOT buy anything from this company. I purchased a flip phone case which is advertised on Facebook, Instagram and other sites. It was extremely poor quality and not worth the money. I sent it back to China where Lance who runs the company lives at my own exspence. It is nearly 4 weeks and no refund. I have sent emails and he is not replying. I am now going to PayPal. Please avoid at all costs.

June 25, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered from them a mounth and a half…

Ordered from them a mounth and a half ago and haven't heard anything from them and when I went to check on my order it's and the page is down this is been going on for 2 weeks now i have not received the tracking number or anything on my order!!!! do not order anything from Straydeal!!!!!!!!

June 18, 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM STRAY DEAL, EVER!

Placed my order in April, 2018, received an email April 23 that my order had been shipped. As of June 18, 2018 I have not received my order. My payment was taken our of my account the day I placed my order. DO NOT BUY ANYTHING from this company. I have sent several emails to the support department, a total joke!!

June 14, 2018
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Ordered and paid for a phone case that never arrived. Tracing says it departed Loas. Nothing more. Customer service tells me the same nonsense. They won't cancel or refund. Total scam. Do not buy from this company. SCAM

May 23, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service! I wish I had researched this company first and read all the bad reviews. They're true! I bought an LED flickering flame light bulb rated for 50,000 hours. Yeah, right! It lasted about 5 months and now barely turns on. They've been dragging me out for over a month now trying to get a refund. Go somewhere else!!!

May 22, 2018
Unprompted review
Rated 1 out of 5 stars

Another customer that wishes they'd…

Another customer that wishes they'd read these reviews before ordering.
So annoyed as I usually do, but I wanted this product so much, I read the reviews of the product which were really good... But I never read the reviews about the company.
Total scam artist.
Nothing received.
After over two weeks they still tell me it's with the shipper. Now going to PayPal to get a refund.

Is the clue there in the company name?
Is that a cruel joke?
Stray deal?

It seems like everybody that orders from them their "deal" goes "astray"!!!

May 21, 2018
Unprompted review
Rated 1 out of 5 stars

Don’t buy from StrayDeal EVER

I never received my order which I made via Instagram. I emailed StrayDeal several times and no answer from them at all. I totally got scammed. I will never purchase off anyone advertising on Instagram ever again!

May 18, 2018
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before ordering my iPhone case. Same story as others ... tracking stuck in Laos for weeks then, after several emails to Lance, “item has been processed in the country of destination” and a “sorry for the inconvenience”. Nothing since. A very negative online experience.
Order 325230.

May 11, 2018
Unprompted review
Rated 1 out of 5 stars

60 day wait

60 day wait

I placed an order for a phone case. Chased them up after 40 days. They said Straydeal offer a money back guarantee on orders not delivered within 60 days. OK, if I am ordering a Maserati, I'll wait 60 days but not for a freakin phone case, not in 2018!

May 11, 2018
Unprompted review

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