Stretch It Body Jewellery Reviews 

356
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic overall product quality, beautiful jewellery designs, and extremely fast shipping options that consistently arrive the very next day without any delays. People consistently note that customer support representatives are exceptionally helpful, friendly, and always ready to resolve order questions very quickly and professionally. However, some people mentioned occasional sizing inaccuracies or minor product color discrepancies across a few different individual orders received. Reviewers occasionally noted that certain items did not always match expected measurements or exact visual tones perfectly during their personal ear stretching journey.

What people talk about most

Product

Clients share positive opinions on product quality, praising the stunning and well-made jewelry. Reviewers... See more

Quality

Customers consistently report satisfaction with product quality, praising the stunning designs and well-made... See more

Order

Reviewers express high satisfaction with their order experiences, highlighting that items consistently arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast shipping... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and stellar support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service. Recieved some plugs that whilst being the correct item, the colour wasn't quite right. They responded quickly, found some that matched exactly what I was after, and arrived... See more

Rated 5 out of 5 stars

The service from SIBJ is always excellent, but when I was delivered a set of natural material plugs which didnt quite match up perfectly, and weren't in the colour tone I had hoped for, I reached out... See more

Rated 5 out of 5 stars

I am new to ear stretching, and SIBJ has taken all the guess work out of this (sometimes overwhelming) process. The surgical steel dead stretching kit is high quality and the trio of after care pr... See more

Rated 5 out of 5 stars

Put in my first order which came really fast and unfortunately one of the things was wrong. Messaged customer service via the message link on the website and everything was dealt with by Hannah very q... See more


Company details

  1. Jewelry Store

Written by the company

One of the UK's most popular online body jewellery retailers and wholesalers specialising in plugs, tunnels, ear stretching kits, aftercare and custom made-to-order jewellery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

356 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(356)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm a sucker for an Insta ad but…

I'm a sucker for an Instagram ad but this was one of the winners! Bought the 1-10mm stretching kit and am half way through so far - advertised as painless and its 100% less painful than when I was a teenager trying to shove tapers in my ear :') will order more again once I'm further down the line!

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

2nd order

The website is easy to navigate and also informative so I was able to easily choose the right tunnels for me. It arrived quickly and was well packaged. I've ordered a few times now and the quality is always great.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I have shopped with SIBJ on multiple occasions. Orders always have arrived on time, customer services have been great and they even send advice for stretching beginners when you order a kit. Fully recommend and will shop with them again.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

A few orders in and many more to come!

I have ordered multiple plugs, a stretching kit, and oil. Everything is top quality. Their customer to shop relationship is fantastic. I am in the US, when I had a question, they are in the UK, it was never a long wait and answers were clear. Shipping came quickly, average about 3-4 days. Stretcht it is quickly becoming my only jewelry shop. On top of all this, their online community is like a family.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely reliable and cooperative team providing quality jewellery.

I ordered their jewellery and stretching accessory all the way from India and got it in perfect condition. The jewellery quality is top-notch which came in very sophisticated packaging. I had some queries regarding my order and got all my replies within a working day. They are totally trustworthy. Would definitely recommend them.

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

My go to supplier

My go to supplier always great quality and quick delivery, everything packed in sterile packaging excellent, will use again and again.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

This company is awesomee

This company is awesome. I had a bad order and not only did they fix the issue they were quick with it. All my plugs I've gotten are wonderfully crafted and great looking.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Love this place

Love this place! I’ve gotten a weight set to gauge up my ears and it’s been the best, least painful, and easiest way I’ve tried. They are kinda hard to get clean in the edges, but other than that they are wonderful!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company & fantastic customer service

Been a big fan of SIBJ for about a year now. Amazing selection of products, awesome prices, & high quality products. Customer service is top notch - I had a minor complaint recently, & SIBJ went above & beyond to rectify the issue almost immediately. I’ll definitely be a customer for life.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Lots of different choices. Super fast delivery. I've already placed two orders and ready to do my third!! Highly recommended

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Best quality jewellery and service

Best quality jewellery online that I've been able to find and at a fantastic price point. Friendly helpful staff that go beyond the call of duty and the jewellery is sent in sterile well protected and padded packaging, to ensure it reaches you every time in perfect condition. I have gotten several deliveries from SIBJ and everytime has been a 5 star class A experience. I recommend this site to anyone that is interested in body jewellery and they also have great advice. I wish all companies were as professional and high quality as this one.

January 2, 2023
Unprompted review

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