Refused to refund even though it said i signed up for a membership. Recommended changing bankcards too. Robbing ****holes
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I placed an order on 13th January and STILL haven’t received my goods. I have contacted this company on various platforms, numerous times and no one has had the decency to reply and explain why my mo... See more
Slow to reply to email advising Royal Mail tracking info wasn’t accurate. Was resolved after the Christmas break but item arrived too late for Christmas & over 3weeks after I placed the order. Still w... See more
Would score minus stars if I could. Absolute disgrace. Still no item or refund 8 week after original order. Will be reporting to action fraud UK. Do not purchase of this company- Please please... See more
Company replied
Company details
- Camping Store
- Cell Phone Accessory Store
- Children's Toys Store
- Electronics Store
- Outdoor Clothing and Equipment Shop
Written by the company
Stubbitinis is a family run, online department store. It is our aim to bring you quality products from a variety of different collections, sourced from around the globe, all at an affordable price. Stubbitinis offer a great selection of camping/outdoor items, gadgets, homeware and childrens toys.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- 07984024395
- mick@stubbitinis.co.uk
- www.stubbitinis.co.uk
Havnt received my order which was…
Havnt received my order which was placed on 23 rd May
June 21, 2022
Tried to return a faulty item
Tried to return a faulty item. Initially recieved a message asking how i prefered to return the item royal mail or hermes. When i replyed i heard nothing further despite repeated messages on chat and email.
June 12, 2022
It wasn’t immediately clear that the…
It wasn’t immediately clear that the item was being posted from china. As a consequence it took a long time to arrive. However, customer support was quick to reply when I enquired about the lack of delivery after 15 days and were very helpful
June 11, 2022
I only got to use this once 2 weeks…
I only got to use this once 2 weeks ago, wish I would of checked it when I bought it last year, charge it put it on bottle the thing wouldn't turn off choose what I tried, it now in the bin ,
June 10, 2022
The water dispenser was defective and…
The water dispenser was defective and despite sending a email to complain I've had no reply. It emptied 4 litres of water into my worktop and floor so not happy.
June 4, 2022
I never received what I ordered and…
I never received what I ordered and they don’t answer calls or emails. So they have basically just taken my money. Do not use this company.
February 27, 2022
Unprompted review
Reply from Stubbitinis
Hello David,
Sorry we have not seen an email from you, can I check you are emailing mick@stubbitinis.co.uk?
We’ve not just taken your money, the item has been dispatched to you and you should have received a confirmation email with the Royal Mail tracking number. I have just checked your tracking number and the item is with your local post office and they were due to attempt delivery yesterday, if you didn’t receive it yesterday, it might be worth contacting your local Royal Mail depot.
Our delivery times are 10-14 working days.
Many thanks for your business
Absolutely horrible clothing falling…
Absolutely horrible clothing falling apart and bobbly within two weeks of wearing … no reply when asking how to return wouldn’t buy from them again
February 19, 2022
Slow to reply to email advising Royal…
Slow to reply to email advising Royal Mail tracking info wasn’t accurate. Was resolved after the Christmas break but item arrived too late for Christmas & over 3weeks after I placed the order. Still waiting on 1item which I wasn’t aware was coming from overseas
January 3, 2022
Great quality and sizing
November 20, 2021
Really excellent quick delivery thanks
August 24, 2021
Package arrived on time and happy with…
Package arrived on time and happy with the service and Item .
August 20, 2021
One of the items arrived faulty,a…
One of the items arrived faulty,a replacement was offered, but preferred to return both items one of which was not faulty. Delivery times are rather long and would probably not have ordered, although this is stated on the website but I hadn;t checked. Items are returned at the cost of the customer but the refund was processed promptly.
August 18, 2021
Excellent
Excellent service and great products. Customer service very good and queries or issues are answered and sorted straight away. Will use again. Thank you for the great products so far.
August 1, 2021
Fantastic service
Fantastic service throughout, I have ordered many things from here for both myself and my father. All items deliver within the given time frame.
June 28, 2021
Unprompted review
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