Bought a laptop from this company, but was gifted one from a friend the night I ordered it, so I did not need the laptop I purchased from them afterall. After several attempts to make contact via phon... See more
Company replied
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See what reviewers are saying
I purchased a laptop which did not meet my Son’s needs! We picked an alternative & Student Computers were excellent dealing with the replacement. Their products are exceptional quality for a good pric... See more
Company replied
Purchased a £500 Asus laptop in September 2021. Three weeks out of warranty and it fails to switch on. Took it to my local reputable computer repair shop who said the motherboard was the problem. Resp... See more
Company replied
These folks are brilliant & deserve every success. After 4 months I had to return a mobile & it was totally first class, posted back on Monday, refund by Pay Pal Tuesday & kept informed all the way. T... See more
Company details
Written by the company
Who are we? Student Computers new Building We have been successfully trading since 1996 and we are one of the UK’s most competitive online retailers. Since 2008 we have been thriving in Refurbishment, overstock products and end of line to bring the most competitive prices on the web for your day to day technology. We are based in Birmingham, Minworth in the heart of the West Midlands. We are very fortunate to have a wealth of experienced people who understand the mistakes that have been made in running an online business and using this best practice approach we look at every order as if it was for ourselves. No Hidden Charges Many companies lure you into the checkout where you get to the payment screen and you are forced to pay 1.6% for a PayPal charge or for using your credit card. We do not charge a thing as we want you not only to save on the order you are placing with us but not to hide anything. What you see online is what you pay. Our Team We have over 25 Technicians processing just over 500 products every day. We have a Customer Service team answering 100’s of calls and emails per day. Our Customer Service team are also trained to handle Sales, Technical advice and Returns. We do not transfer you to different departments like most companies. We like to deal with your query hands on! What makes us different? We offer a huge range of services ensuring you have the best experience when ordering. UK Customer Service Team 0121 Local Telephone Number to call us on Live Chat 5 Star Service Over 10 Years of Online Retail Experience Full tracking service that keeps you updated via email and SMS text messaging. Next day delivery reporting, including a 1 hour delivery slot. Why not put us to the test. Our aim is simple, to be the best. Thank you for taking time to read about our company. All the team
Contact info
Bay 2, Block D, Mill Race Lane, Stourbridge Industrial Estate, DY8 1JN, Stourbridge, United Kingdom
- salesteam@studentcomputers.co.uk
- www.studentcomputers.co.uk
3.6
Average
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So happy 😊
This is my second large purchase from student computers and I'm over the moon with both items: Humax TV box and Asus laptop. Great service and value, thank you 😊
May 11, 2021
Unprompted review
Super fast service and the item was the…
Super fast service and the item was the cheapest that I could find, so couldn't really ask for more thank you.
May 5, 2021
Unprompted review
Recently bought a second hand iphone.
Recently bought a second hand iphone.
Delivered on time in perfect condition.
April 30, 2021
Unprompted review
Very quick delivery
Super swift service, delivery within a couple of days. Purchase was greatly helped by an accurate website description. I would certainly consider using this company again, should a replacement laptop be required again.
April 27, 2021
Unprompted review
They were very good
They were very good, even when I made a mistake and ordered something completely unsuitable they exchanged with out blinking. Bless ya!
April 26, 2021
Unprompted review
Laptop
I ordered a laptop, my old one had given up the ghost, the guide delivery date was five working days which was fine but it arrived in only two days. The laptop was an excellent price, well packaged in original packing and came with a laptop bag. Couldn't ask for more.
April 24, 2021
Unprompted review
Very prompt delivery and great quality…
Very prompt delivery and great quality item.
I ordered some joycons and they came within the week, are in great condition and look great! Thanks a bunch :)
April 23, 2021
Unprompted review
Very happy with the laptop
Very happy with the laptop. I have purchased from these guys before, and I’m so glad I kept their details. If I ever need anything again I know where to go.
April 21, 2021
Unprompted review
great price and service
great price and service. Very quick delivery and good condition of the laptop as described.
April 18, 2021
Unprompted review
Excellent service
Excellent service, Exceptional quality just like new. Delivery 1 day late but understandable in these uncertain times.
Will definitely buy from here again
April 13, 2021
Unprompted review
Reply from StudentComputers.co.uk - Spotbuyer Group
Good Morning,
Thank you for leaving a review, I'm glad that you're happy with the item.
I'm so sorry that the delivery was late, I have located your order and will be refunding the delivery charge - this will be complete by the end of the day.
Holly
Can't fault it!
I needed a better laptop for working from home and doing video calls. I found this site through a random search it was easy to use; the speed of delivery excellent and I'm completely satisfied with the laptop I ordered and with Student Computers.
April 8, 2021
Unprompted review
Glad I found it, will return again
I came across this website for the first time when searching for this laptop. I'd never heard of it before and I have to say it's a great find! Laptop came in excellent condition, with a handwritten inspection certificate of all aspects checked before sending. The prices are very competitive compared to other refurbished options with a warrantee. I'm knocking off just 1 star as I paid extra for next day delivery and it took 2 days so I had a working day without a laptop. I contacted the team about this over a week ago and haven't had a response. I hope it's just a one off.
March 30, 2021
Unprompted review
Reply from StudentComputers.co.uk - Spotbuyer Group
Hi,
Thank you for your review, I'm so glad you're pleased with the item!
Sorry to hear about the delivery delay.
Could you contact us with your order details so we can look at getting the next day delivery charge refunded for you please?
EDIT** Sorry, would you mind re-sending your email? I can't trace anything regarding this and would like to get this resolved. If you are happy to provide the account name that the order was placed under I should be able to get this sorted.
Thank you
Holly
Brilliant service and excellent value…
Brilliant service and excellent value for money. The condition was top notch, I am super happy! Thank you.
March 29, 2021
Unprompted review
Excellent Service
Prompt service ,good price and the equipment was in excellent condition and arrived well packed. Recommended!
March 19, 2021
Unprompted review
iPhone XS Max Purchase
First time ordering a second hand phone not on contract so was a bit skeptical when ordering. I ordered a grade A- iPhone XS Max and I can say it looks like it’s brand new, no marks or scratches anywhere. Delivery was very fast went for their free delivery option and this arrived 2 days after ordering. Great phone and great fast delivery.
March 18, 2021
Unprompted review
Fast fab service
Fast & smooth service. Got my order the next day which I wasn't expecting. Definitely recommended. Thanks again.
March 18, 2021
Unprompted review
Brilliant service and great value for…
Brilliant service and great value for money. The condition was better than I expected and am super happy! Thank you.
March 16, 2021
Unprompted review
Great price, great condition chromebook
Great price- saved me over £200 and the chromebook is like new. Speedy delivery too.
March 15, 2021
Unprompted review
Easy to order
Easy to order, quick delivery and item was as ordered. The item was still sealed in the original box.
March 10, 2021
Unprompted review
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