Student Loans Consolidated Reviews 48

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I would like to thank the program. Most of all Stefanie Ferreira, she gave me all the info i needed and asked for, highly informative, extremely helpful and explanatory. Stefanie returned all my calls... See more

Company replied

Rated 4 out of 5 stars

I was a little wary when I began consolidating my student loans because I was scarred of being scammed. Student Loans Consolidated is a real company who helped me lower my monthly payments by around $... See more

Company replied

Rated 5 out of 5 stars

David and Tyler were very helpful. Tyler continued on until the very end and was very courteous, understanding, and most of all, helpful. He made himself available to answer all of my questions an... See more

Company replied

Rated 5 out of 5 stars

Thank you April Burke for your information and explanation regarding consolidation of loans over our 15 miniute phone call. She explained things thoroughly. It's not easy to speak with people when the... See more

Company replied

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4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Very satisfied

Done in record time. Everyone I came in contact with was very professional and helpful.

October 22, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Liska was wonderful

Liska was wonderful. She called me back with a solution to my issue.

October 3, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Great Experience & Courteous Staff

David and Tyler were very helpful. Tyler continued on until the very end and was very courteous, understanding, and most of all, helpful. He made himself available to answer all of my questions and concerns.

Thank you.

September 13, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Thank you folks so much...

Thank you folks so much. Vanessa Knowles helped me as much as anyone possibly could. Ms. Knowles is a caring, committed employee as well as a genuinely great person. I can not thank her or SLC enough.

September 4, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Great Job

Lisa did a great job explaining the program. She answered all of my questions and gave me some really good advice.

July 31, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

You cannot improve on perfection!!

It is an honor to be asked to describe my interaction with ms. Vanessa knowles. I must begin by explaining how I met ms Vanessa and her company. After paying navient every month directly from my checking account, I realizes that in 2001 I owed $54,000 to navient then I realized it was 2019 and guess what I still owed them just about the same amount of money.
I called one company, explained my situation, explained my son was a fireman and just had to pay for Ten years. Even though it we had already paid seven years, the government decided you had to start from square one. The seven years we had paid toward loan foregiveness, didn't count. This first phone call was answered by a man who explained to me,"YOUHAVE TO CONSOLIDATE! FILE FOR FORGIVENESS! PAY US AN A OUNT OF MONEY YADA! YADA! YADA'. He spoke so fast I asked if he coldslow down. That was impossible, but worth it. The next call I made was to ms. Vanessa. Did you ever make a friend in five minutes, over the phone, and put your life in their hand. Well I did. Ms Vanessa listened to all the reasons we had trouble paying the huge amount of monthly payments that was being demanded by navient. A daughter diagnosed with bipolar. The thousands of dollars that insurance didn't cover because it was mental illness. Bridget, my daughter, committed suicide by jumping off of the mystic river bridge in Boston. Ms. Vaness assured me that she was going to get everything having to do with Billy's loan, and she kept her word.she did everything! I never lifted a finger. She consolidated, income to payment and any other overwhelming work that had to be done. She brought my loan down, because of this low payment, the money my husband and I made, was able to help my son get married , buy his own home and has 2 beautiful children. Due to ms. Vanessa, my son is able to live the American dream. Not a big house, but a small 4 room house.
Ms. Vanessa only called several times for information. There was no pressure, just someone who really wanted to get the job done, and get the job done correctly. You have a diamond working for you!! Hold on to her.
What I have to say now has nothing to do with student loans. My husband of 45 years passed away in may 9. Iatrr, after the trauma and everything quieted down I found myself crying. I said to my self, who do I know that is kind, smart,gentle, understanding and has the kindest voice in the world. Yes, ms Vanessa. We spoke for 10 minutes because we don't want to waste her business hours, but I think that says it all. We are so relieved with our payment now that we have lost my husband's retirement, we can still make that payment. So it comes down to ms. Vanessa is my financial advisor, psychologist, friend, priest,and rabbi.

July 30, 2019
Unprompted review
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Reply from Student Loans Consolidated

Kathleen, thank you for your positive feedback! We feel that you are apart of our family and we will always be here to assist with all of your financial needs! Thank you for sharing your experience with the public..

Rated 3 out of 5 stars

Review

My experience so far has been good.

July 26, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Student loans has been there even…

Student loans has been there even became family with one of the representatives by the name of Vanessa they will help get you through every step they take steps with you to get through i appreciate them and will recommend to others.

July 20, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Excellent Customer Service

Vanessa Knowles is a joy to work with. She has a bubbly personality. Very knowledgeable, professional and helpful. Responds to my inquiries quickly and efficiently. I appreciate Vanessa. Blessed to have her as my Financial Specialist.

July 18, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Great service!

Vanessa was a great help. She was very patient and answered many of my questions. I was grateful she walked me through the entire process.

July 14, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 1 out of 5 stars

April Burke is the loan specialist or…

April Burke is the loan specialist or whatever her title did not do a good job of updating me on the status of my loan. I called her several times to get and update and she told me she would get back to me and a couple days would go by and i would not hear from her so I would end up calling her for an update. I ended doing the leg work myself contacting a gentleman named Tyler who helped me with letting me know if my bank information and paystubs were received. Ms. Burke said she never received the paystub information but received the banking information. It was all on the same page the paystubs needed to be down loaded.

June 15, 2019
Unprompted review
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Reply from Student Loans Consolidated

Hello Wilbert, We would like to learn more about your specific situation and make things right. If you don't mind, please call me at 844-323-3328 EXT: 323. I look forward to speaking with you, and continue to help you with all of your debt

Rated 5 out of 5 stars

Martha was amazing my wages were…

Martha was amazing my wages were starting to get garnished and she talk to me and walked me through everything and helped me I definitely would recommend student loans consolidated .

May 23, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Fantastic service

May 22, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 4 out of 5 stars

I was a little wary when I began…

I was a little wary when I began consolidating my student loans because I was scarred of being scammed. Student Loans Consolidated is a real company who helped me lower my monthly payments by around $200. The process was a bit lengthy, and a few extra steps had to be taken so that my monthly payments were lowered to an amount that is more comfortable for my budget. Thank you to Brendan Ortega and Stefanie for helping me throughout the entire process!

March 14, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

Thank you April Burke for your…

Thank you April Burke for your information and explanation regarding consolidation of loans over our 15 miniute phone call. She explained things thoroughly. It's not easy to speak with people when they are stressed out and owe a lot of money. I appreciate her above and beyond customer service and friendly demeanor.

February 15, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 5 out of 5 stars

April Burke is awsome

April Burke is awsome. She explained everything in a way that was easy to understand. She was warm and empathetic and really put me at ease. I have been wanting to climb out of this hole I put myself in but I never knew how to start. But thanks to this company and this agent, specifically, I can see light at the end of the tunnel!

February 11, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

Rated 2 out of 5 stars

I should be able to remove my bank…

I should be able to remove my bank account information manually instead of having to call someone to do it. It is my information and I should be able to change it as I see fit without having to go through another entity to do so.

January 18, 2019
Unprompted review
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Reply from Student Loans Consolidated

Cortney, good afternoon. We have been trying to reach you to make things right. When you enrolled into our program, you signed documents from our processing company RAM. For your protection you can't just change your banking information manually. Forms need to be filled out and signed to verify any changes.

Rated 5 out of 5 stars

I work with them before with my debt…

I work with them before with my debt and they did everything they promised and more

January 8, 2019
Unprompted review
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Reply from Student Loans Consolidated

Thank you for allowing Student Loans Consolidated to assist you. We appreciate the positive feedback.

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