What made my experience great was how easy the website was to navigate and understand. Customer Service was very responsive, and the rates were affordable. I also loved that they delivered my item... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Simple to use, very fast shipping too it arrived within 48 hours across the country, they arrived in the same condition they were sent, which can be a hit or miss with large packages, so good care w... See more
Great service and pricing for storage and moving your luggage. For the past 6 years, I have been using this service, and it has been great!
I only recently felt able to write this review because the experience was so stressful. I never received the boxes, tape and labels needed for my scheduled collection, despite contacting the compa... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and easy to use website
Great and easy to use website, very on time and convenient.

Reply from Student Storage Box
Easy system and good servcie
Very simple instructions that’s re easy to follow. Website is clear and simple. Not too much of a cost for the length of time. All items returned promptly in perfect order

Reply from Student Storage Box
When my boxes arrived some were even…
When my boxes arrived some were even opened and torn. I had glass products in the boxes wrapped in bubble wrap and they were ALL broken, the box was literally leaking with glass. They didn’t even communicate properly, paying weakly for such poor service and just for my items to be broken.

Reply from Student Storage Box
Easy to use service
Easy to use service, best value for money in my area, no damage to any of my items

Reply from Student Storage Box
Storage
Storage
used the service for my son at uni. They sent out the boxes to pack and easy collection by driver. No complaints about the whole process. was even easier to arrange redelivery of my storage to my new accommodation. The driver was there before me! Great Service will use them again at the end of this year!

Reply from Student Storage Box
Definitely recommend! Go for it
I have used Studnet Storage box service every summer for the past three years in university and I have had a great experience everytime, they deliver on time whether it’s their label holders or your luggage, it’s all done very smoothly. Once you’ve booked the service and placed your luggage at reception, it’s all good.
Will definitely recommend 👍👍👍

Reply from Student Storage Box
Undelivered packing boxes
Four boxes were to be delivered today but it's already past the delivery time and I have nothing. I waited in the house the whole day and this has to be the most frustrating experience ever. The online portal does not provide a tracking number so I can't follow up even if I want to. Now I am questioning whether the potential collection will be a similar experience.

Reply from Student Storage Box
A nice storage experience with SSB.
Instruction are easy to follow, simple and clear response from customer service, the best thing is provide free boxed and tapes which help a lot. A nice storage experience with SSB.

Reply from Student Storage Box
Straight forward process and cost…
Straight forward process and cost friendly. Any queries were also answered quickly and efficiently. Would recommend, and would use again.

Reply from Student Storage Box
It was a fantastic experience
It was a fantastic experience. They were very friendly and went out of their way to help me. I made a mistake with my booking, but thanks to them, my parcel arrived safely. Thank you!

Reply from Student Storage Box
My go-to student storage service
This is my second time using Student Storage Box and I’ve been really happy both times. The process is simple, affordable compared to other options, and the team are very helpful. Would definitely recommend!

Reply from Student Storage Box
Great Service and Helpful Staff
I had a really good experience using Student Storage Box. The whole process was straightforward, and everything went smoothly from start to finish. The workers were very helpful and made sure I understood how it all worked, which made the move much less stressful. My things were handled with care, and I felt confident they were in good hands. I’d definitely recommend them to other students who need reliable and friendly storage services.

Reply from Student Storage Box
Great service
I have used their service once. They moved my items from the UK to Austria quickly without any damage. The service is reasonably priced. They respond to all queries quickly.

Reply from Student Storage Box
Nice storage
I have used it two times last year and last 2 years. I quite satisfied with the service but if you have allergy about your skin I suggest you to wear a face mask and hand gloves.

Reply from Student Storage Box
Very recommendable
Very recommendable. The process was easy. I would love it more if the tracking was a bit easier.

Reply from Student Storage Box
Amazing!
I have used this service a few times now, both storage and just moving. I’ve always had a great experience with them and communication is great!

Reply from Student Storage Box
Excellent service
3rd time ive used SSB and once again excellent service, with my sons uni being in Belfast and us in England it was a really good service, well priced and reliable
Very happy
Why my review was deleted? Very good service for my son studying for his second master's degree. Happy to recommend this service.

Reply from Student Storage Box
First time
It was my first time using a storage service. Honestly I was worried whether it would be safe but I had a good overall experience. The collection and pickup were very smooth and quick. I didn’t know where I will be during return time, so it was good to have the option of providing a return address later.

Reply from Student Storage Box
I was very satisfied with the overall…
I was very satisfied with the overall experience. Quick and easy, and the price is very reasonable. Had no problems ever and I have used them twice. I would trust them again to store my stuff over this summer too.

Reply from Student Storage Box
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







