STV Player Reviews 

600
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently report significant issues with the app and streaming service, citing constant buffering, freezing, and glitches that disrupt viewing. Many users also expressed frustration with excessive and repetitive advertisements, which often play perfectly even when the content itself fails to load or stream smoothly. The overall user experience is widely criticized for being unreliable and difficult to navigate, with issues like content not resuming where left off or different content across devices. Reviewers also highlighted a perceived lack of accountability from the company, feeling that their concerns about service quality and technical problems are not adequately addressed.

What people talk about most

Application

Users describe negative interactions with the app, citing constant lagging, freezing, and crashing issues... See more

User experience

People report negative experiences with the user experience, citing constant issues with the app lagging,... See more

Website

Consumers express significant dissatisfaction with the website, citing numerous technical issues such as... See more

Service

Reviewers mention significant dissatisfaction with the service, often describing it as the "worst streaming... See more

Marketing

Customers had negative experiences with marketing, primarily due to the overwhelming number of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television Station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.1

Bad

TrustScore 1 out of 5

600 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(600)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible! Annoying to watch anything. It kept freezing after ads and every time it reloaded it would give me more ads.

March 10, 2024
Unprompted review
Rated 1 out of 5 stars

This is totally unwatchable

This is totally unwatchable, disgraceful that they won’t sort it out , unbelievable in this day and age they can’t be bothered to address the issues , plays for 2 minutes at most then goes off , won’t even attempt to watch anymore !!!

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

The latest little bug in STV player is…

Update: If you watch from a browser (Chrome only; everything else seems to be incompatible...) then yo can get to watch the end of the program.
Yea!

============

The latest little bug in STV player is to bring up the link to the next episode with a 10 second count down when there is still 6-10 minutes of the program to play.

There appears to be no way of stopping the countdown linking to the next episode... I think I've tried every combination.

Basically, if you can't watch STV live on their schedule then you can't watch it at all.

That is just not acceptable in this age of On-Demand programming.

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

USELESS

As so many others have said, the STV player is just a joke....totally and utterly useless. Worse still, they don't seem to care at all and have the worst viewer communications / relations ever. For a company that is supposedly standing proud as the only remaining independent ITV franchise left, it is doing all of its customers the greatest disservice. Never thought I'd hear myself say it but just give it up STV....let us be part of ITV....at least ITVX works flawlessly.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Every big sport event shown on STV…

Every big sport event shown on STV player hangs, buffers and crashes without exception. I get this on no other streaming service and I have 1GB fibre and a very high spec setup. I always despair when events are shown and currently trying to watch the Superbowl but it has turned into a joke.

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

Is this the worst streaming app in the…

Is this the worst streaming app in the world? Quite possibly. At the moment, I can ONLY watch adverts because the app gets stuck after them and doesn’t play any of the actual programmes. Why can’t you just let us watch all shows on ITVX instead of punishing us for being Scottish with this rubbish?

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

Forced advertising is THE worst thing about this app

What a shambles 20 minutes to sign in when all I want is to catch up on something that failed to record due to the football being on! Once in forced to watch too many ads on live TV I can record then fast forward but not on this service! Who even watches/pays attention to advertisements these days? Just do away with them in this app, they are a blight on everyone’s lives and wasting my valuable time. Hate this service it is the worst kicks you out and picture quality is jumping, I have other streaming services that work to perfection so it is this rubbish app that is the problem, possibly due to the app trying to deal with all these damn advertising clips clogging up the internet!

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

The app keeps stopping

The app keeps stopping. The screen goes blank and you have to start the whole process again. The program does continue from where you left off but it is so frustrating.

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

This is truly awful

This is truly awful. Trying to watch the 6 Nations and the site is flaky at best. It ruins the experience with the constant buffering and/or loss of definition during the games. During the Ireland/France game, every time it went to ads the app even stopped working (not sure your advertisers would be best pleased with that). With reliable super fast fibre broadband I can’t blame it on the connection. The only reason I use it is I can’t use the ITV Player because of where I live. Sort yourselves out STV!

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

utter garbage

utter garbage , seems some kind of punishment for living in scotland , sound quality hopeless also

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

What is the point?

What is the point ? We are in the year 2024, and stv player has got to be the worst streaming service ever. Constant buffering, continual ads, and when you do manage on the odd occasion, to get the program back again, it starts way back at the beginning, so you have to rewatch to where you were. How on earth is this streaming service still being advertised? Either get the app fixed or just end it, absolutely pointless.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

This is an appalling streaming app

This is an appalling streaming app. Constantly freezing/ buffering/ skipping. No comparison to all the other streaming apps I use - no idea why it’s so useless. I have only persisted with it so far due to being unable to watch ITV1 on ITVX as am in Scotland but am now giving up, and will just find something else to watch on a decent app.

January 26, 2024
Unprompted review
Rated 1 out of 5 stars

terrible experience

terrible experience . kept buffering and then you get the same adverts over and over then skips back to beginning of the programme and when you try to fast forward to get back to where you were in the programme you end up having to watch the same adverts again . more ads than actually tv show

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst viewing experience…

Absolutely the worst viewing experience EVER!
As others have highlighted - if you like seeing a multitude of adverts this is the platform for you.
Yet they continue to promote this crap app on television.
Trying to watch a series is totally impossible on this app - after one episode it buffers and rebooting just gives you more and more adverts.
One star is a star too far to be honest.

January 18, 2024
Unprompted review

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