STV Player Reviews 

600
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently report significant issues with the app and streaming service, citing constant buffering, freezing, and glitches that disrupt viewing. Many users also expressed frustration with excessive and repetitive advertisements, which often play perfectly even when the content itself fails to load or stream smoothly. The overall user experience is widely criticized for being unreliable and difficult to navigate, with issues like content not resuming where left off or different content across devices. Reviewers also highlighted a perceived lack of accountability from the company, feeling that their concerns about service quality and technical problems are not adequately addressed.

What people talk about most

Application

Users describe negative interactions with the app, citing constant lagging, freezing, and crashing issues... See more

User experience

People report negative experiences with the user experience, citing constant issues with the app lagging,... See more

Website

Consumers express significant dissatisfaction with the website, citing numerous technical issues such as... See more

Service

Reviewers mention significant dissatisfaction with the service, often describing it as the "worst streaming... See more

Marketing

Customers had negative experiences with marketing, primarily due to the overwhelming number of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television Station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.1

Bad

TrustScore 1 out of 5

600 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(600)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

STV and STV need to pull there sock up

I pay for stv player to avoid the ads not just one or two, 15 Minutes every 1hr program ,I would accept if the app worked...why do we have watch this terrible service that stops, freezes and the just throws you out mid program? I use itvx but can't get itv one ... If STV thinks they are supplying a bespoke service read the reviews . That the problem there not bothered ....

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

STV player is truly the worst experience ever!

The STV player truly is one of the worst apps and it's shameful that the people of Scotland and beyond have to endure this.
STV gained a ton of new viewers because of Brookside and because this is the only place to watch then they don't care about improving the app experience.
Navigating is terrible, it's so glitchy, unstable and even trying to pause a program turns into a drama.
It's not very intuitive and never remembers what I've previously watched.
Oh and don't get me started about the ads but i was lucky to get a 3 month ad free promotion which definitely helped with avoiding the ads.
If it wasn't for Brookside then I wouldn't be using this app ever!

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

STV player is the worst!

STV player is the worst!
1 star is one too many.
It is terrible, the worst piece of rubbish in the history of streaming services. The only thing that works on it are adverts, are there are lots of them. Then you get the pink circle going round and round. Forget watching any sports, political debates, or anything else 'live' as you'll have better luck watching the exciting bits on Twitter or TikTok. Avoid it like the plague. ITVX does work, and hopefully Scotland can get rid of STV and just have ITV, that way folk in Scotland might get a Channel 3 service that works.

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

STV Player is awful

Tried to stream “Red Eye” tonight using STV Player. Absolutely awful.
I get as far as opening the first episode but nothing happens, just a black screen.

Why can’t we just watch these things on ITV X in Scotland? STV Player is not delivering and if I was an advertiser, I would be looking elsewhere.

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

STV player is not fit for purpose

STV player is not fit for purpose. I cannot download the app to my tv and I cannot stream content to my tv. If I could give it zero stars, I would. Are these reviews even read by STV executives? The rating is so poor yet it seems nothing is done about it.

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

ITV+ is hopeless

I’ve set up a subscription to STV+ but I’ve wasted my money. It has made no difference to the vast number of ads on catch-up. I’ve followed advice given by support but nothing changes. I feel I’ve been robbed!

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Truly scandalous that Scotland had to…

Truly scandalous that Scotland had to use the worst streaming app on the planet. STV should be ashamed of themselves for asking their customers to use such a poor product. Their own standards and ambitions are clearly extremely low and projects a "we really don't care" attitude. Pity you can't give negative ratings

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

So frustrating

So frustrating. Keeps freezing, replays the adverts over again. Won't restart from where it left off. This has been a problem for years with no attempt to sort it out. I don't understand why we can't get itvx just because we are in Scotland. The same adverts over and over again. Just a nightmare.

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

The absolute worst channel for catchup TV

The absolute channel for catchup TV. I have signed in so many times and trying to rewind if you miss something nightmare! Rewind and get punted out and start all over again from the beginning of the episode. You can wind forward but not through the adds. To skip adds you have to pay a premium.
The programs provided are fine it’s just the service that’s rubbish!

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Used to be so good loved it for brookside noticed maybe 6,7 weeks ago it had been updated with a new look since then disaster won't remember place on series or continue watching crashes with various bugs several times an episode.
Won't let me install the app on another TV by not letting me log in ,absolute waste of time ,given the dreadful reviews on this forum and the total lack of any response ,I can only assume at. Are fully aware of these issues but simply can't or won't fix them.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

The WORST TV streaming service

I am so angry at having my time wasted by this awful service is. Why any advertiser would wish to use such an awful platform is completely beyond me. STV seems to think that it is acceptable to blast customers with so many adverts for us to then discover that the program being delivered is the program that was broadcast an hour ago,after three attempts I gave up and when to ITV. In the time that it has taken me to write this review it has crashed three times, why would anyone want watch programming on this platform when it is constantly interrupted? Being the good citizen I will be passing this review on to their advertisers. It's only fair that they know how few potential customers they are not reaching using this awful platform.

March 11, 2024
Unprompted review

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