STV Player Reviews 

600
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently report significant issues with the app and streaming service, citing constant buffering, freezing, and glitches that disrupt viewing. Many users also expressed frustration with excessive and repetitive advertisements, which often play perfectly even when the content itself fails to load or stream smoothly. The overall user experience is widely criticized for being unreliable and difficult to navigate, with issues like content not resuming where left off or different content across devices. Reviewers also highlighted a perceived lack of accountability from the company, feeling that their concerns about service quality and technical problems are not adequately addressed.

What people talk about most

Application

Users describe negative interactions with the app, citing constant lagging, freezing, and crashing issues... See more

User experience

People report negative experiences with the user experience, citing constant issues with the app lagging,... See more

Website

Consumers express significant dissatisfaction with the website, citing numerous technical issues such as... See more

Service

Reviewers mention significant dissatisfaction with the service, often describing it as the "worst streaming... See more

Marketing

Customers had negative experiences with marketing, primarily due to the overwhelming number of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television Station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.1

Bad

TrustScore 1 out of 5

600 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(600)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute crap

Absolute crap, get rid, wouldn’t give it house room, ad after bloody ad, who’s interested in ads for god sake, NO ONE, it’s an embarrassment to Scottish television.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

Seriously Terrible Viewing

Absolutely shocking. So slow, constantly buffers, and makes you rewatch adverts once it's kicked you out of the show you're unsuccessfully trying to watch because the player is so terrible.

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

Sadly a one star review

Sadly a one star review. It doesn't matter what device I use, constantly buffering and having to reload. Not a new problem or a difficult fix

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Don't pause to watch on another day

I only watched 50% of a program as it was 2 hours long, when I went back to it next day to RESUME where I stopped it, it made me start from the beginning and I couldn't fast forward through the four sets of adverts I seen the night before.

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish! Constantly buffers & freezes making it almost unwatchable. This has been happening for years. Sort it out STV!

September 7, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, gave it 1 star as I can't give it zero which it deserves. Continuously freezes & can't even exit from it, I have to unplug TV completely for 10 mins. Looks like the same problem for many viewers but STV seem to be doing nothing to improve it, a disgrace. I'll be avoiding it from now on even if I do miss programmes, it's not worth the hassle & frustration.

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, I've never seen so many adverts, I think they last longer than the programme! It won't make me eat a Mcdonald's no matter how many times they show it! It also lags, really irritating.

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

Solution for Programs that Won't Play

As per previous comments, we are unable to watch current soaps (Corrie, Emmerdale etc on the player - just a blank screen with a circle in the middle. We eventually got round this by starting watch it on the STV App ON OUR PHONE, then casting it onto the TV! Works but why we can't just watch it directly from the app on the TV screen?

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

One star because I can't give no stars.

One star because I can't give no stars.
Insane amount of adverts that can't be avoided.
Unintuitive menu and unreliable streaming.
Above all, for something that claims to be the home of sport (got to laugh at that) there is pretty much zero scottish sport. Although,
STV is the place to go if you want to see the lionesses live.

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

English TV.

Why do we need to show English women football ,and cancel other programmes.It is Scottish TV., not English TV , please reply .

July 15, 2024
Unprompted review
Rated 1 out of 5 stars

Can you give 0 stars

Can you give 0 stars ? Because that’s what I’d give if I could. Terrible alway freezing then returns back to the beginning after the adverts if it works at all !
The absolute worst !

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Using the STV App on my Sky Stream puck…

Using the STV App on my Sky Stream puck today. I don’t use the STV Player very often because I know it to be incredible slow, clunky and full of bugs. Like All4 if it had just had its head kicked in.

Not anymore. It’s the fastest app on any streaming device I have ever seen. Pretty much instant. Well done. How strange!

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

It really is shameful that STV player…

It really is shameful that STV player publicises an app that does not function. Full stop. Why do advertisers pay them during the Euros when I and thousands of other “viewers” are unable to watch a match?!! It must be the worst streaming service out there. It’s nothing to do with bandwidth. BBC iPlayer, My4 and 5 work perfectly. Why is this not being addressed by STV management and their developers? A question for them to answer but they don’t appear to give a monkeys as it’s been like that for ages. Time to delete the app and watch Wimbledon on BBC iPlayer.

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

It has to be a con right

It has to be a con right, I mean nothing can be this bad surely, I was at a pals house trying to watch the football and it simply would not allow us, very poor indeed, and I see there is a "PAID" option..why it does not work

June 30, 2024
Unprompted review
Rated 1 out of 5 stars

Abysmal

Abysmal. The worst streaming platform anywhere on the Internet. Riddled with constant ads. How can STV management allow this to go on? Do they have a Web and IT department? Appalling.

June 29, 2024
Unprompted review

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