Stylottica Reviews 

578
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was delivered on time. Well packaged. Though I ordered months back delivered to London but I live in Nigeria. The Chinese companies deliver weekly to my house for my kids without stress. Look int... See more

Rated 5 out of 5 stars

Five stars for everything: quality/condition (no scratches, etc), price, service. Original 100%, I had these glasses before and lost them, and bought my favorite model much cheaper than last time a... See more

Rated 5 out of 5 stars

Amazing experience! The customer service was incredible—friendly, responsive, and truly attentive with every follow-up. They even went out of their way to find a pair of glasses that was no longer ava... See more

Company replied

Rated 5 out of 5 stars

I don’t know which fault is that Fedex customs processing is not included in the shipping price. If you are ordering from outside the EU you will be charged at least 40 euro more for customs processin... See more

Company details

  1. Glasses Store

Written by the company

Stilottica nasce in Italia il 16 luglio 1989 dal desiderio di Silvia ed Alessandria Pernigotti di aprire un negozio di ottica dove poter offrire la loro competenza in campo ottico e professionalità. Il prestigioso negozio sito nel centro di Ovada, in provincia di Alessandria, è specializzato anche in lenti a contatto e controllo optometrico, oltre a proporre un assortimento completo delle migliori marche e modelli di montature da vista, occhiali premontati, occhiali da sole con ogni tipo di lente ( polarizzate, sfumate, flash...), occhiali fotocromatici, occhiali anti luce blu, smartglasses, lenti a contatto, lenti cosplay, caschi e maschere da sci, prodotti per la pulizia e l'anti-appannamento, ed accessori utili e fashion come catenelle ed originali custodie. Oltre alle modellerie di occhiali più ricercate per uomo e donna, l'assortimento ricopre anche gli occhiali da sole e da vista per bambini, sempre puntando alla qualità e all'innovazione. Con la loro disponibilità, passione ed esperienza, Silvia, Alessandra e Edoardo riescono ad accontentare ogni richiesta, e ad assistere i clienti offrendo a tutti un servizio completo per riuscire a soddisfare ogni esigenza, a partire dall'accurata visita optometrica eseguita con attrezzature all'avanguardia, fino alla guida alla scelta dell'occhiale adeguato, sia dal punto di vista funzionale che da quello estetico. Il vastissimo assortimento di prodotti sempre nuovi è disponibile su Stylottica.com, lo shop online nato per estendere in Italia ed all'estero l'ampia scelta di occhialeria di alto livello, costantemente aggiornato e ricco di nuove proposte a prezzi competitivi. Stylottica.com è gestito con serietà, professionalità e con una grande attenzione per la cura del cliente, che, anche a distanza, viene assistito e guidato all'acquisto in tempo reale. Non perderti le occasioni e le ultime novità in campo di ottica su Stylottica.com, e lasciati ispirare acquistando i tuoi nuovi occhiali in completa sicurezza, guidato da persone competenti ed esperte.


Contact info

4.9

Excellent

TrustScore 5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(578)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service....Thank you

September 14, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

These Sabine be gipsy 06 frames are so…Funky

These Sabine be gipsy 06 frames are so funky.....the color combination is unique...tortoise and blue. .I was worried dealing with a company across the Atlantic, but it was effortless, once I checked my junk mail to find their emails😀😀😀.
I highly recommend Stilottica in Italy....a pleasure dealing with Daniele!!!

July 28, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great product

July 6, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Cannot be better!

July 4, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Fast and pro.

June 20, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Excellent

Excellent job , thank

June 10, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Thank you

Thank you! I was so happy with my order! Prompt delivery and correspondence. I will definitely order from you again!

May 15, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Great item and special shop!

Great item and special shop!! All perfect!!!

May 14, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Super service !

May 12, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

amazing service and glasses

amazing service and glasses, thanks for the UPS service, its the BEST!

April 16, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 3 out of 5 stars

I am super excited to get my glasses…

I am super excited to get my glasses but I got a message from customer service about additional taxes on the glasses once they come to me. I wish there were a pop-up window or something before purchasing that explained this better. I still don't quite understand how I will be charged. It's not up to Stylottica for the extra international handling taxes but it's clear they are aware that it occurs. Maybe that was indicated somewhere in the purchasing window but it's not so apparent.

April 8, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Dear Customer
Thank you for your review on Trustpilot.
We have taken your advice to heart and have included the notice of possible taxes to be paid for non-EU countries.
We sinned of naivety because we thought that, being laws always in force, everyone could know them. So we apologize if you did not know these laws and we have made the necessary changes.
We want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Good service

Good service, good quality glasses

February 22, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Beautiful glasses

Beautiful glasses. Arrived to England after three days!

January 30, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
we're waiting for you at www.stylottica.com
Silvia

Rated 5 out of 5 stars

Perfect Gucci Glitter Eyeglasses

I love my new pink glitter gucci women's eyeglasses. Fast shipping to the United States and a flawless transaction. Amazing customer service. Thanks!

January 29, 2020
Unprompted review
Stylottica logo

Reply from Stylottica

Thanks for your beautiful review,
we want to thank you with a discount coupon on your next purchase
Silvia

Rated 5 out of 5 stars

Top notch!

Nice products & attractive pricing, quick dispatch, good packaging, untroubled handling of returns & refunds, very pleased, thanks!

December 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look