All very good, easy process. The only issue is the leggings were a bit short for my daughter but that’s not your fault. A guess your average customers are shorter than her
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I really like sour clothes and the quality of them, but I do not like, that the sizes are so different and you can’t compare them. For example one pant, that sits perfect is size 34 and then you order... See more
Company replied
I've had overall great experiences with subued as i love their clothing and the offers. I am very satisfied with the products. However the deduction of the star is due to the inaccessible return proce... See more
Company replied
I disliked that returning articles is not that easy as I am used to. I always try to avoid returns, but sometimes it is necessary to send an article back. In this case it should be managed customer f... See more
Company replied
Company details
About Subdued
Written by the company
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Subdued is a brand for playful, effortless and classy teenage girls. Since the 90’s we've constantly tried to offer our girls something special that adds that extra touch to every outfit to set it apart from run-of-the-mill mainstream fashion.
Contact info
Via Catania 7, 00041, Albano Laziale, Italy
- +390699360000
- infosubduedshop@subdued.com
- www.subdued.com
3.7
Average
12K reviews
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Reply from Subdued
Hi Danielle,
thank you so much for your kind review.
See you soon at subdued.com!
Subdued Customer Care
Clothes fit perfect
The jeans fit so perfectly i bought 2 jeans so far and they fit so great. No other brand makes jeans like these. Overall they have a lot of pretty clothes some a bit expensive but definitely worth your money.
March 5, 2026
Reply from Subdued
Hi Lydia,
thanks for your kind review.
Hoping to see you again at subdued.com!
Subdued Customer Care
Reply from Subdued
Hi Katya,
thank you so much for your review.
See you again at subdued.com!
Subdued Customer Care
Reply from Subdued
Hi Anna,
thanks for your kind review.
Hoping to see you soon at subdued.com!
Subdued Customer Care
Returnd and refunds are handled well
Returnd and refunds are handled well. 4 stars because I think your prices are too high, compared to other brands of approx. the same quality.
February 25, 2026
Reply from Subdued
Hi Goga,
we appreciate your feedback, as it helps us improve in the future.
Thank you for shopping at subdued.com!
Subdued Customer Care
Reply from Subdued
Hi Dorota,
thanks for your kind review and the 5 stars!
We hope to see you soon at subdued.com!
Subdued Customer Care
Reply from Subdued
Hi Sergiu,
thanks for your kind review.
We hope to see you soon at subdued.com!
Subdued Customer Care
Order was delivered earlier than…
Order was delivered earlier than expected - great service
February 23, 2026
Reply from Subdued
Hi Margaret,
thank you so much for your kind review.
Hoping to see you soon at subdued.com!
Subdued Customer Care
Reply from Subdued
Hello Hertta,
thank you so much for your review.
We hope to see you again at subdued.com!
Subdued Customer Care
The product was great and came in good…
The product was great and came in good time. Emails are very helpful
February 23, 2026
Reply from Subdued
Hi Betsi,
thanks for your kind review.
Hoping to see you soon at subdued.com!
Subdued Customer Care
Delivery could be regional
Experience was smooth - delivery took a while and would be easier, quicker and cheaper if done from the regional store in Dubai
February 11, 2026
Reply from Subdued
Hi Debanjana,
we appreciate your feedback, as it helps us improve in the future.
Thank you for shopping at subdued.com!
Subdued Customer Care
Terrible quality clothes
Terrible quality clothes. Awful website and dreadful returns. Be aware you have to spend £9 to return and must have a printer/close to a a DHL. First time ordering and won't be returning.
March 13, 2026
Unprompted review
Reply from Subdued
Hi Claire,
we're sorry to hear that. You can find our return policy on our website.
If you need further assistance, please don't hesitate to contact us!
Subdued Customer Care
Good quality clothing although delivery…
Good quality clothing although delivery was slow took over a week to arrive
February 26, 2026
Reply from Subdued
Hi Lulu,
thank you so much for your review.
Hoping to see you again at subdued.com!
Subdued Customer Care
the shipping was fast
the shipping was fast, the clothes are perfect, fit and stylish
thank you
February 23, 2026
Reply from Subdued
Hi Claire,
thanks for your kind review.
We hope to see you soon at subdued.com!
Subdued Customer Care
Return policy Not satisfying
Clothes and prices are good!
Return Policy is not really Consumer-friendly as it is quite expensive to return items.
February 18, 2026
Reply from Subdued
Hello Ivonne,
We’re very sorry to hear that.
If you need any assistance with the return process, please don’t hesitate to contact us!
Subdued Customer Care
Reply from Subdued
Hello Jamie,
thank you very much for your review.
We hope to see you soon at subdued.com!
Subdued Customer Care
The shipping was fast and I love itttt
February 25, 2026
Reply from Subdued
Hi Manayer,
thanks for your kind review.
Hoping to see you soon at subdued.com!
Subdued Customer Care
it was quick shipping and packaged very…
it was quick shipping and packaged very well
February 18, 2026
Reply from Subdued
Hi Phoebe,
thank you for your kind review and the 5 stars!
Hoping to see you soon at subdued.com!
Subdued Customer Care
Loved the clothes well made got so many…
Loved the clothes well made got so many compliments
February 17, 2026
Reply from Subdued
Hello Megan,
thank you very much for your review and the 5 stars!
We hope to see you soon at subdued.com!
Subdued Customer Care
Better return Policy
Better return Policy - can’t return to shop and return is expensive
Thanks for your reply below - how do you propose to change your return policy and costs?
February 24, 2026
Reply from Subdued
Hello Sinead,
We’re sorry to hear that you are dissatisfied with our shipping costs. We take your feedback seriously and will review possible improvements.
Subdued Customer Care
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