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Rated 1 out of 5 stars

I ordered a battery for my camera. It was advertised as 100% compatible. The site was misleading. Issues with delivery from Ups. Now they ask me to pay for the return. And my 1-star review was never... See more

Company replied

Rated 5 out of 5 stars

Super fast service and a super price. Was replacing the battery on a Garmin Edge 1000 and was a bit concerned as reviews online seemed mixed as to if this worked or not. The battery worked perfectly... See more

Rated 5 out of 5 stars

I have appreciated the service and my experience with Subtel. The ordering was easy and efficient. The delivery before the announced timing. I contacted the customer service because the battery... See more

Rated 5 out of 5 stars

Nice order. Fast delivery and service team is very helpful. Only 1 of 2 items was delivered, so I contacted service desk. No problem within a few days second item arrived.

Company details

  1. Computer Accessories Store
  2. Electronic Spare Parts and Components Store

Written by the company

Spécialiste en accessoires électroniques pour appareils mobiles depuis 2004.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 61% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Express Delivery was delayed

I payed the express delivery that was supposed to be delivered next day (on Friday), but it only arrived at Monday

July 4, 2022
subtel.be logo

Reply from subtel.be

Hello,

In the section ''Payment and delivery'' on our website it is clearly indicated that UPS deliveries for Belgium take 2 working days, what happened in your case.

Rated 4 out of 5 stars

Fast shipping

Fast shipping, however other service than requested which changed to parcel pick-up point automatically! Well packed.

June 23, 2022
Rated 5 out of 5 stars

Spare Batteries Makita

I ordered two spare batteries for my Makita drill, one of them was defect.
Made one phonecall to customers service,
Immediately they helped me to sent me a new battery as replacement.

Top service

June 23, 2022

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