I ordered a battery for my camera. It was advertised as 100% compatible. The site was misleading. Issues with delivery from Ups. Now they ask me to pay for the return. And my 1-star review was never... See more
Company replied
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I ordered a battery for my camera. It was advertised as 100% compatible. The site was misleading. Issues with delivery from Ups. Now they ask me to pay for the return. And my 1-star review was never... See more
Company replied
Super fast service and a super price. Was replacing the battery on a Garmin Edge 1000 and was a bit concerned as reviews online seemed mixed as to if this worked or not. The battery worked perfectly... See more
I have appreciated the service and my experience with Subtel. The ordering was easy and efficient. The delivery before the announced timing. I contacted the customer service because the battery... See more
Nice order. Fast delivery and service team is very helpful. Only 1 of 2 items was delivered, so I contacted service desk. No problem within a few days second item arrived.
Spécialiste en accessoires électroniques pour appareils mobiles depuis 2004.
Berlin, Germany
Replied to 61% of negative reviews
Typically replies within 1 month
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Fast delivery and decent price for correct product, thanks
Low quality customer service, misleading information in the website. If ordered the battery which was described on the website as suitable for Amazon Kindle 3G. The battery that arrived didn’t fit the device. The store refused to cover the return shipment costs, while the price for sending it back was more expensive than the battery itself.
Better buy on Amazon - it will be cheaper and at least you get a proper customer service if something goes wrong.

Reply from subtel.be
Exactly what I ordered and delivered on time.
At least someone with practical sense to send small things in an envelope at minimum cost, instead of oversized boxes.
Pricewise the best.
Quality material.
Fine and quick service. Already said this to other people. If necessary gonna buy again at you’re company. Thx
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