Suma Wholefoods Reviews 

169
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Sorry guys. Really wanted to support you but Spicy Corizo Style stew, watery, tasteless beans and some odd spongy protein with harsh spices. Have you tried eating it yourself?

Company replied

Rated 5 out of 5 stars

Brilliant organisation. As a brand, as a wholesaler, as an employer. Led by values, thoughtful about what they do. I love their products - when I buy Suma stuff i know I’m supporting an equal pay, wor... See more

Rated 1 out of 5 stars

This company keeps causing chaos by sending massively over sized vehicles to deliver in rural areas. We live in West Wales and the roads are not HGV friendly. Yet Suma, the so called 'ethical' company... See more

Rated 5 out of 5 stars

I have been buying Suma products for most of my life. I tend to buy their packets of dried beans, grains, fruit, nuts, seed and veg. I most recently bought 1kg of quinoa which was great quality, no... See more

Company details

  1. Wholesale Grocer
  2. Catering Food and Drink Supplier
  3. Food Products Supplier
  4. Organic Food Store

Written by the company

A co-operative of ordinary people built on integrity and equality, we’re a worker co-op, a business owned and run by the nearly 200 people who work here. We deliver over 7000 vegetarian, natural, responsibly sourced products to business and communities across the UK and Internationally. We’re committed to selling only the most delicious and sustainable products.


Contact info

3.5

Average

TrustScore 3.5 out of 5

169 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(169)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Suma supporting disgusting, unethical brands

Suma states it's committed to providing natural and responsibly sourced products... but continues to stock products from Delamare Dairy, who have been exposed for their disgusting and inhumane practices on their goats. Sumas continued support of such an unethical company creates huge distrust in them and the rest of their products.
Please look to source your goat dairy from a supplier who treats their animals with respect and compassion.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed…

It is never ethical to support farms that treat their animals cruelly. It's so disappointing and deeply sad. Delamere Farms should be shut down for their abuse of animals, and a company as big as yours should not support them.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

This company hides behind lies to dupe…

This company hides behind lies to dupe customers that they are an ‘ethical wholesaler’. Instead they regularly abuse, neglect and kill goats as exposed by several horrific investigations.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Consideration for life…

If Suma will not consider the findings relating to the abuse of the goats, then I will not consider continuing to purchase their products.
They cannot claim to be ethical when they are perpetuating and condoning cruelty against these goats.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Shocked by refusal to drop Delamere Dairy

I have been a regular customer for as long as I can remember, but will not purchase anything now, due to the Suma's refusal to drop delamere dairy. The footage of goats is heartbreaking; so much suffering due to neglect and physical abuse leaves me raw...so why is an 'ethical' company selling these products? It's left me doubting every aspect of the companies practices. There's suffering involved in separating mother and kid so I don't think milk can be truly ethical but this is at the most brutal end of spectrum.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

I was so upset when I learned you are…

I was so upset when I learned you are paying for cruelty and abuse by purchasing milk from Delamere Diary. I am telling everyone I know not to buy from you.
Please use products from cruelty free farms or at least farms that have an ethical animal welfare policy
Shame on your company

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

I used to think that Suma meant quality…

I used to think that Suma meant quality and ethics. Not any more.

I realize that they are not a vegan company. However, how any company (let alone one that claims to be ethical) can ignore the horrendous cruelty being inflicted on goats at Delamere Dairy, after the exposé by Animal Justice Project, is beyond me; especially when a large proportion of your customer base is vegan.

The abuse was not a one-off. It was filmed over 2 months.

We are not asking for a ban on dairy. We are asking Suma to take action over this specific supplier, where there is recorded evidence of abuse. They sell just 8 Delamere Dairy products, but unfortunately, it seems that profit comes before pain, for Suma. And before customer concerns.

That 6,473 vegan products that I won't be browsing in their store (yes, I added them up!).

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Suma is no longer ethical

I used to buy Suma baked beans, which are acceptable though not as good as GeoOrganics, because I thought they were an ethical vegan company. Imagine my dismay to discover that Suma trades with a goat farming business known for its heinous treatment of goats. All goat farming in the U.K. is extremely cruel and goats are zero grazed. I cannot understand why Suma is prepared to so readily give up its ethical and moral status for the sake of a contract with Delaware Dairy which is under investigation for animal abuse.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

All companies dealing with animals…

All companies dealing with animals should have the highest standards and I understand that Delamere Diary have been found not to meet these standards You cannot call yourselves an ethical wholesaler if you do not check out your suppliers!

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

This wholesaler supports murder of goats!

Suma Wholefoods still refuses to cut ties with the abusive and harmful company, Delamere Dairy. It was abundantly clear throughout Animal Justice Project's two-month undercover investigation that a farm contracted by Delamere Dairy abused, neglected and killed goats. There is nothing 'ethical' about this wholesaler. Time to get your act together Suma, and drop Delamere Dairy NOW!

September 6, 2022
Unprompted review
Rated 2 out of 5 stars

I used hold this company in high regard

I used hold this company in high regard for its ethical stance and have bought many Suma products, but their continued support of Delaware Dairy beggars belief.
Do the right thing Suma and demonstrate to the team at DD that you have zero tolerance for animal cruelty.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Animal abuse is not acceptable

I am disgusted and disappointed to hear that Suma are refusing to drop their suppliers of goat milk when they have received footage of the animal cruelty inflicted on the goats at Delaware. I will be boycotting all Suma products and encouraging friends and family to do the same.

September 6, 2022
Unprompted review

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