Sorry guys. Really wanted to support you but Spicy Corizo Style stew, watery, tasteless beans and some odd spongy protein with harsh spices. Have you tried eating it yourself?
Company replied
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See what reviewers are saying
Brilliant organisation. As a brand, as a wholesaler, as an employer. Led by values, thoughtful about what they do. I love their products - when I buy Suma stuff i know I’m supporting an equal pay, wor... See more
This company keeps causing chaos by sending massively over sized vehicles to deliver in rural areas. We live in West Wales and the roads are not HGV friendly. Yet Suma, the so called 'ethical' company... See more
I have been buying Suma products for most of my life. I tend to buy their packets of dried beans, grains, fruit, nuts, seed and veg. I most recently bought 1kg of quinoa which was great quality, no... See more
Company details
Written by the company
A co-operative of ordinary people built on integrity and equality, we’re a worker co-op, a business owned and run by the nearly 200 people who work here. We deliver over 7000 vegetarian, natural, responsibly sourced products to business and communities across the UK and Internationally. We’re committed to selling only the most delicious and sustainable products.
Contact info
Unit G15 Lacy Way, Lowfields Business Park, , HX5 9DB, Elland, United Kingdom
- 01422 313840
- info@suma.coop
- www.suma.coop
3.5
Average
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ZERO STARS
Suma claims to "care deeply about animal welfare", however, the complete opposite is the case. Shame! I will never shop there!
August 21, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
No ethics !
No ethics!
They are not an ethical company. They are aware of, and are therefore complicit in animal abuse. Will not be buying their products!
August 21, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Suma’s shame
Suma, how can you claim to "care deeply about animal welfare", when you refuse to drop Delamere Dairy products? A recent undercover investigation by Animal Justice Project showed clear evidence on camera of multiple abuses, severe lameness and the killing of kid goats - until you drop Delamere Dairy as a supplier you have no right to claim you care about animal welfare!
August 21, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
ANIMAL ABUSERS
Will never shop here again. Greenwashing misleading marketing on their website claiming to be ethical, yet refusing to drop Delamere Dairy as a supplier -despite clear video evidence of multiple abuses, severe lameness and the killing of kid goats. Disgraceful immoral company. I would urge anyone that reads this to also boycott their company.
August 20, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Ignores animal welfare concerns
#sumawholefoods refuse to break their affiliation with Delamere Dairy despite recent exposure of animal welfare concerns there. As a trusted and reputable brand I am disgusted at this. Disappointed!
August 20, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Too bad I can't put zero stars
Too bad I can't put zero stars. Stop supporting Delamere Dairy. You’re complicit in their exploitation and killings.
August 20, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Despicable and outrageous that you…
Despicable and outrageous that you refuse to drop Delamere Dairy despite clear evidence of extreme cruelty! Please use your power for good and take right action - be a leader in the industry!! Support your loyal customers that count on you.
August 20, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
I feel appalled that you are still…
I feel appalled that you are still supporting Delawere Dairies, despite them not upholding any welfare regulations of their goats.
What an ugly company who profit off the backs of innocent goats. Please stop this NOW!
August 20, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Will not use your products until you…
Will not use your products until you stop exploiting animals
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
PLEASE DROP DELAMERE DAIRY for their…
PLEASE DROP DELAMERE DAIRY for their continued abuse of innocent goats. This is 2022, not 1822; it is way past time to treat ALL animals with the respect they deserve, not allow their torture and suffering. I am appalled.
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Still using Delamere Dairy despite all…
Still using Delamere Dairy despite all of the inhuman animal abuse that has been documented going on there. Would give minus stars if I could!
Disgusting! 🤮
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Have to boycott your products…
Have to boycott your products unfortunately until you put an end to dealing with delamere dairy. The red tractor logo means nothing along with the rspca freedom labels. They do not carry our frequent or thorough enough inspections and animals end up suffering and dying because of this. Please think again about dealing with them for the sake of suffering. Thank you.
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Avoid at all costs!
Suma Wholefood are terribly hypocritical. They claim to be 'ethical' yet continue to stock the well-known goat abusers Delamere Dairy farm.
Shameful, utterly shameful
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Not trustworthy
This company claims to support animal welfare, but sells products that come from cruelty to animals.
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
I am disappointed and outrage with your…
I am disappointed and outrage with your refusal to drop Delamere Dairy. HOW CRUEL ❗❗
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Disappointing
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Suma supports animal cruelty hides behind red tractor
I`ve always bought Suma products over many years now because they have organic products and , I use to think, were ethical . Now I read a report from Animal Justice Project concerning absolutely unacceptable and indefensible treatment of goats at Delamere dairy, a supplier to Suma ,not so, wholefoods. Suma is continuing to use Delamere and using pathetic excuses, as can be seen in their replies to reviews on here, to justify that continued patronage. The Red Tractor scheme is being bandied about by Suma as some sort of shining light of animal welfare , when in reality Red Tractor has also been seen to fail abysmally in the past concerning it`s memberships treatment of animals . "Red Tractor is managed by the limited company Assured Food Standards (AFS) which is owned and funded by the British farming and food industry. Approval by Red Tractor is the farming and food industry essentially marking its own homework." Red Tractor is a farce in itself and Suma has shown itself to be more interested in financial gains than any ethical treatment or the welfare of other sentient beings. I will not be buying any of their products again and will use my social media accounts to bring this situation to the attention of as many people as possible. Absolutely disgusting corporate greed over the lives, welfare and treatment of sentient beings.
UPDATE 22/08/22 As can be seen from the response below from Suma ,a click and paste response to all reviews on Trustpilot, Suma are still refusing to accept the fact Red Tractor means absolutely zero when it comes to animal welfare . Dear Suma ,Red Tractor is run by the food and farming industry , the same industry that makes money from animal exploitation . Suma obviously couldn’t care less about animal welfare or it’s customers concerns . Let’s hope that customers with a sense of compassion and empathy for animals will turn their backs on Suma . Suma , a disgusting profit over everything else company full of pathetic excuses and indefensible reasons to keep trading with Delamere Dairy I’m done with them after many years of being a customer .
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Suma refuse to stop Delamere foods…
Suma refuse to stop Delamere foods which is supposed yo be ethical but it is not. There is extreme cruelty to goats and do not have the correct animal welfare certificates. Suma is only concerned with their profits.
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
"Ethical" brand supporting animal abuse
With more people trying their best to buy ethical products, this company is cashing in while hiding the truth. Their website promotes they sell ethical and sustainable products, yet continues to sell products by Delamere Dairy - where an investigation has proven the goats are abused, neglected and suffering. They continue to sell their products knowing full well the suffering they are supporting. What's worse is they have fallen completely silent, ignored emails from concerned customers and still conduct false advertising. Boycott Suma whole foods.
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
Animal Justice Project released…
Animal Justice Project released shocking undercover footage of violence and neglect at Pasture House Farm, a North Yorkshire farm that supplies the UK’s largest goat dairy producer, Delamere Dairy. Despite being made aware of this horrific cruelty, Suma continues to stock Delamere products. Suma is a cruel and morally and ethically bankrupt company.
August 19, 2022
Unprompted review
Reply from Suma Wholefoods
Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.
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