Suma Wholefoods Reviews 

169
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Sorry guys. Really wanted to support you but Spicy Corizo Style stew, watery, tasteless beans and some odd spongy protein with harsh spices. Have you tried eating it yourself?

Company replied

Rated 5 out of 5 stars

Brilliant organisation. As a brand, as a wholesaler, as an employer. Led by values, thoughtful about what they do. I love their products - when I buy Suma stuff i know I’m supporting an equal pay, wor... See more

Rated 1 out of 5 stars

This company keeps causing chaos by sending massively over sized vehicles to deliver in rural areas. We live in West Wales and the roads are not HGV friendly. Yet Suma, the so called 'ethical' company... See more

Rated 5 out of 5 stars

I have been buying Suma products for most of my life. I tend to buy their packets of dried beans, grains, fruit, nuts, seed and veg. I most recently bought 1kg of quinoa which was great quality, no... See more

Company details

  1. Wholesale Grocer
  2. Catering Food and Drink Supplier
  3. Food Products Supplier
  4. Organic Food Store

Written by the company

A co-operative of ordinary people built on integrity and equality, we’re a worker co-op, a business owned and run by the nearly 200 people who work here. We deliver over 7000 vegetarian, natural, responsibly sourced products to business and communities across the UK and Internationally. We’re committed to selling only the most delicious and sustainable products.


Contact info

3.5

Average

TrustScore 3.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(169)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really appreciate the whole range of…

I really appreciate the whole range of products from this wholesale coop, we're so fortunate to have such a great business and transparent

rolemodel to aspire to! Long they main continue to thrive and serve the community for many generations to come:)

November 10, 2020
Unprompted review
Suma Wholefoods logo

Reply from Suma Wholefoods

Thank you.

Rated 5 out of 5 stars

Absolutely fantastic …

Absolutely fantastic workers cooperative supplying wholefoods and household goods to retail and food groups/cooperatives.
Huge number of products, including fairly traded, organic, ecological and ethical.
I have used Suma products for over 30 years, via various shops and food cooperatives. I have no complaints whatsoever about any aspect of the business, and fully support their ethos.
They provide excellent products, including bulk purchases, at a low cost, with equality and the environment in mind at all times.

August 7, 2020
Unprompted review
Suma Wholefoods logo

Reply from Suma Wholefoods

Thank you for your kind review and support over the years.

Rated 5 out of 5 stars

Loveliest company ever

Loveliest company ever, with a delicious range of products and incredible customer service, not to mention a very ethical business model. I've been using them for about 5 years now and would not hesitate to recommend.

July 16, 2020
Unprompted review
Suma Wholefoods logo

Reply from Suma Wholefoods

Thank you for the kind review and your support over the years.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look