Summer France Reviews 

65
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

After very long drive, disappointed to find dirty pool, also cold as the pool cover can only be operated by the owner. Also, nowhere to store food in the tiny kitchen. Otherwise quite nice, although t... See more

Rated 5 out of 5 stars

Booking experience with Summer France has been nothing but excellent so far. Initial contact was through live chat, followed by a very speedy email follow up & then a phone call a few days later. Info... See more

Rated 5 out of 5 stars

Great booking experience, again! As a returning client, I made an initial enquiry by email and within a couple of hours I received a reply with a personalized quote. I called up the same day to confir... See more

Company replied

Rated 5 out of 5 stars

Having had to lose our June booking this year, with lockdowns in Europe, and received a voucher, Zak was very reassuring and full of information and help when we called to book for September 2021. H... See more

Company details

  1. Vacation Rental

Information provided by various external sources

Summer France UK, a British agency of Madame Vacances France, has been a leading provider of summer holiday accommodation in France to the great British public. It has been dedicated to providing affordable, hassle-free holidays with a personal and friendly service from UK office in the heart of London.

Why choose Summer France UK

Written by the company

Best price guaranteed for your holiday
Summer France UK is committed to offering you the best price for you summer holiday accommodation in France.
Book direct with owners
No third parties between. Book holiday accommodation direct from owners. Direct relationships with our clients help us know, understand and serve our clients better.
Secure payments
Summer France UK is very vigilant about secure payments. Whether you book online or over the phone, be reassured that the payment is secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(65)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic service

We had a booking with Summer France but were let down by the government's new restrictions on travelling to France. We were only 8 days from travel and expected to be losing most of what we had paid as we could not travel. It took Zack no time to give me a variety of options and I was happy to take a voucher to help Summer France. I cannot sing their praises enough, absolutely fantastic service at a particularly trying time. My very best wishes and I look forward to my next booking when the future looks clearer.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Booking experience with Summer France…

Booking experience with Summer France has been nothing but excellent so far. Initial contact was through live chat, followed by a very speedy email follow up & then a phone call a few days later. Information & knowledge of the area gave me no doubt in booking a holiday to an area we have never visited before. Up to now can’t fault them

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We have visited on several occasions however due to Covid-19 our latest holiday was cancelled. The managing of our replacement holiday was excellent and have nothing but praise for the way this was handled.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Summer France were great

Summer France were great - allowed us credit for money paid for this year’s holiday which we cancelled due to the coronavirus (when they didn’t have to) and then were really helpful and efficient in sorting out our holiday for next year.

July 15, 2020
Unprompted review
Summer France logo

Reply from Summer France

Dear Kate,

Thank you for your lovely comments.

We have always tried to offer bookers as much flexibility as possible and this has been even more important to our guests during the Covid19 crisis.

We are so glad to hear you found us helpful and we hope you have a lovely holiday.

Kind regards,
Vienna

Rated 5 out of 5 stars

Summer France have been excellent for…

Summer France have been excellent for us during the Covid-19 pandemic. They allowed us to delay our booking for a year and transfer the money we had already paid to the new booking, whilst not making the final payment until next year.

July 15, 2020
Unprompted review
Summer France logo

Reply from Summer France

Dear Mr Edwards,

Thank you for your very kind comments.

This has been a very difficult time for everyone in the tourism industry so we very much appreciate your comments.

Kind regards,
Vienna

Rated 5 out of 5 stars

Zac of Summer France has been extremely…

Zac of Summer France has been extremely helpful with making a reservation for us. He went above and beyond to make sure that we had the right cottage for our holiday in France. Outstanding service! Highly recommended!

July 10, 2020
Unprompted review
Summer France logo

Reply from Summer France

Dear Bob,

Thank you very much for your kind comments.

As you will understand, the last few months have been very difficult and we have been working with significantly reduced staff. We are so glad that despite this you have been very impressed with our level of service.

We hope you have a lovely holiday.

Kind regards,
Vienna

Rated 5 out of 5 stars

Easy to book!

Easy to book, nice deal possible!

May 30, 2019
Unprompted review
Summer France logo

Reply from Summer France

Hi Theo,

Thanks very much for your 5* review!

Enjoy your holiday

Beth

Rated 5 out of 5 stars

Simple !

Very simple and straightforward

May 29, 2019
Unprompted review
Summer France logo

Reply from Summer France

Hi Simon,

Thanks very much for the 5* review!

Enjoy your holiday.

Beth

Rated 5 out of 5 stars

Efficient, smooth booking process with helpful and friendly service

Great booking experience, again! As a returning client, I made an initial enquiry by email and within a couple of hours I received a reply with a personalized quote. I called up the same day to confirm the booking with Zac, who was very friendly and helpful, and even arranged a special gesture for us! We're very much looking forward to another stay with Summer France at Provence Country Club :)

April 12, 2019
Unprompted review
Summer France logo

Reply from Summer France

Dear Duncan,

Thank you for your lovely comments and a special thanks for your mention of Zac.

The whole team are very knowledgable on our products and always make sure each and every one of our guests is​ looked after.

We hope to see you back with us soon.

Kind regards,
Ginny

Rated 5 out of 5 stars

Our second time booking with Summer…

Our second time booking with Summer France and was very straight forward and easy to do.

January 25, 2019
Unprompted review
Summer France logo

Reply from Summer France

Dear Paul,

Thank you for taking the time to review us, and it great you have booked with us before.

I hope you have a wonderful holiday!

Kind regards,
Ginny

Rated 5 out of 5 stars

Excellent and quick customer services…

Excellent and quick customer services by a young lady who knew the area in France well where we wanted to book an apartment . We would definitely recommend your company to our friends and family . Thank you Mrs D H .

November 5, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hello Mrs D H,

Thank you for sharing your lovely review.

We do pride ourselves in knowing so much about our properties and the areas that surround them. In fact, there are not many people who know them better than us!

We hope to see you booking with us again soon!

Kindest regards,

Ginny

Rated 4 out of 5 stars

I can’t choose the linen pack in euro…

I can’t choose the linen pack in euro on uk-site. It offers only in pounds.

October 8, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hello Stupishina,

Thanks for pointing this out and sorry you were unable to book the linen packs in euros. It was a website problem that prevented this but it is now fixed and you can book linen packs in euros on the website.

Kind regards,

Ginny

Rated 4 out of 5 stars

Lovely relaxing holiday

We stayed at Madame vacancies apartments in Trebas les Bains.It is a very quiet area in the Tarn Gorge region in south west France.The apartment was basic but excellent value for money.The views were breathtaking.There was lots to see in the area and the roads were very quiet so driving was a pleasure..The staff on this site were excellent especially Joe and Julie.we visited the first two weeks in June 2018

August 7, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hi Zena,

We are very glad you had a great time at Trebas Les Bains and thank you so much for your comments about Joe and Julie, they really are great!

Kind regards,

Ginny

Rated 5 out of 5 stars

Excellente organisatie

Quick, good service and friendly

August 6, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hi Frank,

Thank you so much for your lovely comments!

We hope to see you back with us soon.

Kind regards,

Ginny

Rated 5 out of 5 stars

Very easy booking

Very easy booking, I booked 4 cottages (maisons) with ease and cheaper than Expedia and booking. I never heard of your company before but the reviews were all excellent

July 24, 2018
Unprompted review
Summer France logo

Reply from Summer France

Thank you for your very kind comments, Raid.

We always guarantee the best price for our accommodation and also on the best customer service!!!

Many thanks again,

Ginny

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look