Summer France Reviews 

65
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

After very long drive, disappointed to find dirty pool, also cold as the pool cover can only be operated by the owner. Also, nowhere to store food in the tiny kitchen. Otherwise quite nice, although t... See more

Rated 5 out of 5 stars

Booking experience with Summer France has been nothing but excellent so far. Initial contact was through live chat, followed by a very speedy email follow up & then a phone call a few days later. Info... See more

Rated 5 out of 5 stars

Great booking experience, again! As a returning client, I made an initial enquiry by email and within a couple of hours I received a reply with a personalized quote. I called up the same day to confir... See more

Company replied

Rated 5 out of 5 stars

Having had to lose our June booking this year, with lockdowns in Europe, and received a voucher, Zak was very reassuring and full of information and help when we called to book for September 2021. H... See more

Company details

  1. Vacation Rental

Information provided by various external sources

Summer France UK, a British agency of Madame Vacances France, has been a leading provider of summer holiday accommodation in France to the great British public. It has been dedicated to providing affordable, hassle-free holidays with a personal and friendly service from UK office in the heart of London.

Why choose Summer France UK

Written by the company

Best price guaranteed for your holiday
Summer France UK is committed to offering you the best price for you summer holiday accommodation in France.
Book direct with owners
No third parties between. Book holiday accommodation direct from owners. Direct relationships with our clients help us know, understand and serve our clients better.
Secure payments
Summer France UK is very vigilant about secure payments. Whether you book online or over the phone, be reassured that the payment is secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.6

All reviews

(65)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support to book our holiday…

Excellent support to book our holiday dates and requirements for the last 4 years

June 26, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hi Andy,

Your comments are very kind, thank you so much.

Have a great holiday.

Ginny

Rated 4 out of 5 stars

Simple enough to make booking - but not extras

Simple enough to make booking, but couldn’t find out how to book extras like Linen and Towels. Looks like I will have to contact the company which is just another hassle. Would prefer to have completed this at time of booking

June 11, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hello Mark,

I am happy to hear you found it easy to book the accommodation. Sorry, you found it difficult booking the extras though.

You can book extras while booking the accommodation on the website however if you would like to book these afterwards you can always get in touch with our call centre which is open 7 days a week.

Kind regards,

Ginny

Rated 5 out of 5 stars

Booking process was really easy and…

Booking process was really easy and quick. Great website and good service

April 26, 2018
Unprompted review
Summer France logo

Reply from Summer France

Thank you very much for your comments.

Great to hear you found the website easy to navigate.

I hope you have a wonderful holiday.

Kindest regards,

Ginny

Rated 5 out of 5 stars

Summer France / Ski France

Can’t fault the whole Summer France/Ski France experience. Have been with them the past 3 years, both Ski Chalet holidays and summer villa holidays and have found the service and accommodation very good. Just booked again to go back to Moliets in July.

February 21, 2018
Unprompted review
Summer France logo

Reply from Summer France

Hi Karl,

I am so happy to hear that you return with us year on year for both summer and ski holidays.

Thank you for your lovely comments and I hope you enjoy your upcoming summer holiday.

Kindest regards,

Ginny

Rated 5 out of 5 stars

Easy to book and excellent response on …

Easy to book and excellent response on information for our holiday with travel info and booking confirmation

February 5, 2018
Unprompted review
Summer France logo

Reply from Summer France

Thank you Mrs Lowe for sharing your lovely comments.

Kindest regards,

Ginny

Rated 5 out of 5 stars

Service team ist very polite and …

Service team ist very polite and helpful, even in late evening hours they answer your questions you have reg the booking! Super!

December 28, 2017
Unprompted review
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Reply from Summer France

Thank you so much for your kind comments.

Our sales team always intend to get back to our clients as soon as possible and its great that this is noticed.

Looking forward to welcoming you in the summer.

Kind regards
Ginny

Rated 5 out of 5 stars

Summer holiday booking

Very helpful booking staff and excellent value for money

November 13, 2017
Unprompted review
Summer France logo

Reply from Summer France

Another amazing 5-star review, thank you so much, Jack.

We hope you have a wonderful holiday.

Regards
India

Rated 2 out of 5 stars

The client area does not work

The client area does not work, it is showing an error. I wish to use this to ensure we have sheets and bath towels on arrival.

September 12, 2017
Unprompted review
Summer France logo

Reply from Summer France

Thank you Phil for sharing your comments.

Yes unfortunately we have been having problems with this part of the website however I am happy to say that it should be up and running again within the next couple of weeks.

I am also happy to hear that my colleague got in touch with you as soon as you contacted us about this problem to add the extras to your booking.

Kind regards
Ginny

Rated 4 out of 5 stars

Good Experience.......but a surprise too

Overall the on-line experience was fine. Easy to pay for the accommodation using credit card, with no charges. However, checking my statement later there was also an additional£1 charge with no explanation! I know it's only a Pound, but I like to know what I'm paying for.

July 27, 2017
Unprompted review
Summer France logo

Reply from Summer France

Many thanks for your comments and I'm glad you found our website easy to use.

I am very sorry that you were charged the additional £1, I'm not too sure why this happened! Although I am happy to hear that when you contacted our team at Summer France we refunded you straight away.

Regards

Richard

Rated 5 out of 5 stars

I have booked both online and by …

I have booked both online and by telephone and it has been very quick and easy. I have had 2 holidays so far and have another 2 booked. The staff are very helpful and friendly.

July 25, 2017
Unprompted review
Summer France logo

Reply from Summer France

Thank you for sharing your lovely comments, Mrs Suckling.

Have a lovely time in Vendee.

Regards
India

Rated 5 out of 5 stars

Top marks for booking

Excellent, helpful, friendly, sympathetic staff.

July 20, 2017
Unprompted review
Summer France logo

Reply from Summer France

Thank you so much, Ron, for your comments.

Regards
Ginny

Rated 5 out of 5 stars

Val was very very helpful and that's …

Val was very very helpful and that's why I called back to book with her and not on website very nice bubbly lady nice to get that when spending money thanks

July 10, 2017
Unprompted review
Summer France logo

Reply from Summer France

Thank you so much for your lovely comments about Val, they are greatly appreciated.

Regards
Ginny

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