sunbeamlive.com Reviews 144

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I have no product in hand, your company ignored emails. You are not a good customer supporting company, I will NEVER do business with you again. I will advertise that you are a bad customer service b... See more

Rated 4 out of 5 stars

Description, Graphic & reasonably priced. Work needed on shipping info. Errors kept returning bcuz I don’t live in an apartment. Finally filled out as not applicable and now it appears in my address.... See more

Rated 4 out of 5 stars

Purchasing process is fast and simple. Product style is great... but you should confirm an estimated amount of time for delivery, how to track delivery and provide some assurance that customers in cou... See more

Rated 4 out of 5 stars

You sincerely need to revise the programming on customer check out. I nearly did not check out because your programming demanded that I enter a suite or apartment number--neither or which apply in... See more

3.5

Average

TrustScore 3.5 out of 5

144 reviews

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Rated 5 out of 5 stars

Good first experience

Clear pictures awesome. Now waiting on delivery to see the quality. First time ordering. I would have loved to get more details on the material content of the t-shirts. Cotton? Polyester? This makes a big difference to me. But I took a chance. 🤞🏽

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 5 hoodies

I ordered 5 hoodies. When they arrived they didn’t fit at all. The size on their hoodies does not nearly match the size of other hoodies I have that in the same size. When I try to return them the customer support says that they are ”the size I ordered” and that I will have to pay for the return myself. And talks about how that will be costly due to the Covid-19 pandemic. It clearly states that you will be allowed to return items but then at the very bottom of the page it says that if the return is ”caused by the customer” as in not satisfied with the product, you have to pay shipping. Never buying anything from them again unless Im allowed to return the items.

April 26, 2024
Unprompted review
Rated 4 out of 5 stars

My experience was overall good

My experience was overall good. However, I would have appreciated being able to read customer reviews. Also, I would have liked the average delivery time to be specified.

March 16, 2024
Unprompted review
Rated 3 out of 5 stars

Just Short of Perfect...!

I liked the print designs so made 2 orders of 3 equalling 6 shirts! Very happy with print and size of 5 shirts and happy with the print on the other (shark faces) although it is definetly not the correct 3XL size that I ordered for all 6...? In fact wheras 5 have labels marked 3XL, Shark Faces' label has no size...!
If everything was 100% correct you'd have got 5 stars but that mistake cost you...!
I will find someone who can fit into the mistake...!

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered four XL T-shirts

Ordered four XL T-shirts. Sizings and fabrics were all different. T-shirts would not fit. Asked for a return for exchange. They refused saying it was my fault for ordering the wrong size. In short they do not honour their return policy. One person was sent the wrong sizes with sizing labels cut off. AVOID LIKE THE PLAGUE.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Simplicity and quality

I’ve always been wary of buying clothing off the internet due to sizing but Sunbeamlive changed my perspective.
Simplicity of the ordering prcess with a speedy delivery time and quality second to none.
I’ve now placed my third order with the knowledge that I will receive top quality items

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS SITE

If I could I would put no stars because this company is the worst all around. I placed an order in December and when I received it they had sent the wrong items. Instead of making it right they want me to send back the products and pay for shipping and they will only give me a 10% refund. They are a joke and you will get screwed.

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

I would absolutely not recommend this…

I would absolutely not recommend this company I ordered 2 sweatshirts from them it was very late, size was not accurate and the fabric quality was terrible I have been in contact with them multiple times and will not refund the product the customer service is awful do not buy from this company

January 4, 2024
Unprompted review

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