Sunbright Energy Ltd Reviews 

165
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A really excellent job at every stage, keeping or exceeding every promise. Sunbright promise to reply on the same day to every contact and question – they do. A very comprehensive quotation came just... See more

Rated 5 out of 5 stars

Sunbright have been brilliant. The installation was simple and very well done. Oliver is always efficient and incredibly helpful. After 2 years everything is still working brilliantly. The equipment... See more

Rated 5 out of 5 stars

Knowledgeable, fast and reliable. I couldn’t believe how easy and quick it was. Just three weeks from talking to Oliver, then placing the order, to getting the panels and battery installed. He was... See more

Rated 5 out of 5 stars

We have just had solar panels fitted on our roof by Sunbright Energy and whole heartedly recommend them. The service was prompt - all done within a few weeks of initial enquiry. Oliver who managed our... See more

Company replied

Company details

  1. Solar Energy Company
  2. Green Energy Supplier
  3. Solar Energy Contractor
  4. Solar Energy Equipment Supplier
  5. Solar Photovoltaic Power Plant

Written by the company

Sunbright Energy are a family run solar business based in the heart of South East England. Established in 2014, we have over 10 years experience in the solar industry. We specialise in both residential and commercial solar PV installations as well as battery storage & EV chargers. We pride ourselves on service, and ensure every customer receives this throughout their solar journey with Sunbright. SERVICES ☀️Solar Panels 🔋 Battery Storage 🚘EV Charge points 🐦Bird Deterrent 📈 Solar Monitoring Get in touch for our help today! ☎️ 01622 278 029


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(165)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service Throughout

Fantastic advise and service throughout, help out with changing circumstances to make sure the work we needed doing was done. Would absolutely recommend and use again.

November 24, 2023
Rated 5 out of 5 stars

A fantastic company.

Sunbright Energy are the most efficient and helpful company I have ever dealt with. The work was completed within about 5 weeks of my contacting the company, far faster than I had imagined. The panels look good, blend in well with the roof, and are producing power even when it's raining! I am delighted with how much they generate although we are now just past the equinox. Oliver in the office has answered all my queries (I had a lot, as this technology is very new to me), incredibly fast and in a friendly manner. The installation was completed within a day, both the roof team and the cabling team were efficient, competent, cleared all mess and were pleasant to have around. It has somewhat unexpectedly made me feel very happy, to know all my energy is coming directly from the sun, and a significant amount is being fed back to the grid.

September 15, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Dear Amanda, we're thrilled to hear our service met your expectations! Your feedback truly made our day. We're happy that you're happy, and we're looking forward to assisting you in the future.

Rated 5 out of 5 stars

Small issue resolved quickly

We had an installation last January. Ever since, it has worked perfectly. Today, I noticed the on-line reporting application was not working. An email to Oliver and some resetting of equipment and it was resolved within 20 minutes. Brilliant response and service. Highly recommended company.

September 25, 2023
Unprompted review
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Hi Ian,

Many thanks for taking the time to leave us your valued feedback. it helps us strive to improve our service as best we can for our future customer.

please also get in touch if you change your Wifi router or provider as we will need to talk you through reconnecting your new router password with your monitoring portal.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Outstanding service!

From the outset Oliver and his team made us feel like their only customer, ensuring we were kept up to speed on all aspects of the world through to their swift and efficient installation.

September 8, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further. Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Really sound advice

Really sound advice, super efficient installation with professional and polite on site team.

September 6, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further. Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

A very professional, no nonsense copany

A very professional, no nonsense company.

I was delighted to find a company who installed my Solar panels quickly and efficiently. Each element was completed with no messing about, no excuses. So refreshing in todays world!

August 28, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further. Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Very responsive

Very responsive, large installation team -> quick turnaround, no mess, nice after sales

July 9, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Oliver was very helpful and very quick…

Oliver was very helpful and very quick at responding to emails. Electrician was very good and knowledgable

Very happy with the installation and everything has been completed very quickly and neatly

Would definitely reccomend

July 2, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Hi Sam,

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

We had no problems with pre-sales or install

We had no problems with the pre-sales and the installation. We have also had calls following the install to check everything is okay.

We had real issues deciding which installation company to use. Many only sent a salesman who had little knowledge of the product or blinded us with science.

Sunbright did the whole pre-sales discussion over the phone and online but when we had concerns they, “Oliver” was very patient and answered all our questions.

On the day of installation the guys were on time, and worked until the work was completed even in the pouring rain.

I would recommend them to anyone.

June 29, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Great experience

Great experience. Sunbright Energy Ltd originally installed my solar panels and I was looking to get a battery tried others got no response or promises to return phone call which never materialised. Found my paperwork for the panels and made an inquiry, was contacted the next day by Oliver who had all the info from the panel install to hand, talked through my options and gave great advise. Installation was carried out efficiently without any fuss or bother. They just got on with fitting the equipment in, in the tight space available. Would highly recommend them on my experience

February 8, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Highly recommended

Oliver was always on hand to answer questions, even after I’d paid in full (not just once either, I’ve had to enquire about things many times and he’s always responded quickly, even on weekends). The installers were all friendly fellas.

April 19, 2023
Unprompted review
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

A smooth and efficient install from…

A smooth and efficient install from start to finish. What a great team and I would have no hesitation in recommending them. The project timeline was on course throughout the install. Each stage hit as predicted with no disruption to the business.
Thank You Sunbright Energy Ltd

May 23, 2023
Rated 5 out of 5 stars

Sunbright Energy Ltd…

I recently had Sunbright Energy Ltd install solar panels on my property, and I cannot recommend their services enough. The two-day installation work was completed professionally and efficiently. The team of installers were friendly, knowledgeable, and always happy to answer my questions.

I appreciated their attention to detail and their ability to explain the system's features and functions clearly. Their communication throughout the entire process was excellent, and I felt informed and in control every step of the way.

Thrilled with the performance of the solar panels. I also appreciate the company's monitoring system, which allows me to track my energy production in real-time through a web browser or mobile app.
Overall, I am extremely satisfied with the service provided by Sunbright Energy Ltd. Their team of professionals is excellent, and I would recommend their services to anyone looking to install solar panels on their property.

Thank you, Oliver & Team, for your outstanding work.

May 14, 2023
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Hi Lam,

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Highly recommended

The pre-sale experience was good, with plenty of information, clear quotes, and no pressure. Installation was painless: The friendly crew showed up and finished as promised, explained everything, and left no mess. After-sale service has been exceptional: On the two or three occasion when I've had questions or needed help, Oliver has been super responsive, friendly and helpful.

November 1, 2022
Unprompted review
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Five star service

Oliver's pre-sales response was quick, comprehensive & technically impressive. An efficient installation team all working together in a disciplined team overcame predictable teething problems. Expensive....but worth it! Post-sales service is where Oliver really scores outstandingly. Always answers the phone; always follows-up queries. Truly five star.

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

We had solar panels and system installed by Sunbright Energy

We had solar panels and system installed by Sunbright Energy Ltd, which was recommended to us via facebook. We found Oliver Crouch (the director) to be extremely efficient and friendly and approachable. we had initial email correspondence and subsequent conversations. We received the quote within days (in stark comparison to other companies) and cost was comparable to other providers. Once we agreed to go ahead with the project, the work including scaffolding was completed within days and without delays. What I would give a 5 star plus review is how quick Oliver answers any of our queries and e mails. We are very happy with the work done and have already recommended the company to our friends and neighbours.

April 6, 2023
Unprompted review
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

Rated 5 out of 5 stars

Efficient proposal and installation

Oliver took time to understand our requirements and come back promptly with a solution. The process of installation of panels, inverter, battery etc, was handled efficiently. Really great to see the system up and running generating power for us.

April 23, 2023
Rated 4 out of 5 stars

Superbright solar panel installation

I would like to give the company 4 and 3/4 stars . They were most helpful, reliable and efficient in installing my solar panels. I am very pleased with them. The work men were very friendly and answered all my questions, however stupid they were.
The only minor fault was the fact that they left all the packing etc. to be put in my recycling and refuse bins and I had to sort that out.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Oliver was responsive answering my…

Oliver was responsive answering my queries through the pricing stage, then within a matter of weeks arrived and completed the installation. Since then the system has remains working and Oliver has provided good advice on how the system works, best tariffs etc. Oliver always returns calls. Thanks

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

A very positive experience

A very positive experience with Sunbright Energy.
Knowledgeable, efficient and super helpful. I wanted a solar system which would have potential to provide an reliable back up system in the event of grid power failure.Of all the companies I approached, sunbright were the only one to give me confidence they could reliably provide this, and they delivered competently, with a firm grasp of regulatory requirement.
All works completed on time, by very pleasant skilled contractors. Over all i have been most impressed by the follow up support, small queries have been dealt with quickly and efficiently, after sales being something that many other companies fall down on, but not sunbright. 6 months in and System working well with no issues. Highly recommended.

November 14, 2022
Unprompted review
Sunbright Energy Ltd logo

Reply from Sunbright Energy Ltd

Hi Alice,

Thank you so much for taking the time to leave us your feedback.

Here at Sunbright Energy we pride ourselves on service, and it means so much to the team when we receive such positive feedback.

If there are any questions or queries regarding your solar system, please do not hesitate to contact us and we will more than happy to assist you further.

Once again, thank you for your positive review & feedback.

Regards
Sunbright Energy Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look