I have 4 trolleys, and every 3-5 years the wheel hubs disintegrate due to garbage plastic that deteriorates in the elements -sun&rain. It wasn't too bad as could purchase a 3 wheel replacement kit, a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a sun mountain carry bag a year ago, worst decision I ever made. I mostly use a cart bag so the carry bag has only been used around 20 times yet already one of the stand legs has come off, r... See more
This company is excellent. I upgraded my entire set of golf clubs to Boccieri, online from Sun Mountain. First I ordered the Heavy Putter - and I was so impressed by the Boccieri Control System - th... See more
We ordered 2 H2NO Carry Bags after reading the various reviews. Great web site, easy to order - bags arrived within a few days. Everybody at the golf club has commented on the bright colours and the f... See more
Company details
Contact info
2.3
Poor
51 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Excellent product and prompt reliable service
I ordered my Sun Mountain merchandise based on the recommendation of a friend. The order was dispatched almost immediately and delivered within 48hours of my order being placed - Exceptional
I have now used my new trolley on a dozen occasions and have can honestly say that the product has performed beyond my expectations. The Sun Mountain Micro-cart is a truly innovative design - it rolls along with such ease that it feels like there is nothing in my golf bag even when fully loaded with balls, drinks, the lot - it folds in a very tidy package that fit behind the seat of a friend's sports-car. I also purchased a Sun Mountain bag which is an ideal combo for the cart and is of excellent quality and well-designed to make all clubs visible and carry all my gear in a logical and orderly fashion
April 22, 2013
Unprompted review
Nice wheels but I have lost the caps!
I was very pleased with hedgehog wheels, both the timely delivery and also satisfied with the price. They were easy to replace (although the Club pro did it for me!)
but am confident now I have the right tool I will be able to change them easily when
the this nasty weather finally comes to and end!. However................within a week two of the wheel centre caps came off without me noticing and, of course, the nuts are
are now exposed I presume to possible rust. The caps on my other wheels are not the same size and I have not been able to find a shop that sells them. Can you help please.
rgds/Jackie Carr
April 22, 2013
Unprompted review
Reply from Sun Mountain Golf
Hi, I am sure that we can assist with this. If you would like to complete the warranty spares request form here http://www.sunmountaingolf.co.uk/article.php?xArt=25> we can get some posted to you.
Easy to use website coupled with speedy and reliable delivery
I found the website very easy to use and ordered my parts with mp problems. Delivery was prompt and accurate. Excellent service.
April 22, 2013
Unprompted review
Great product!
Didn't believe the speed of your Free delivery! Ordered it pm arrived am next day!!
April 22, 2013
Unprompted review
Superb products only bettered by their after sales service.
i recently requested a replacement drinks holder for my Sun Mountain Micro cart as i ripped it taking out of my car. They send me a replacement within a week at no charge..now thats what i call a class service.
April 22, 2013
Unprompted review
Bad attitude
After not receiving my order, and had no card put in through the post, I phoned to enquire. I was told by a very snotty male member of staff that the courier service was usually very good with the implication that the non-delivery was my fault.
Having being told this several times, I wished I had never bought anything and cancelling the order except it was a present for my husband. Unfortunate as Sun Mountain's products have a good reputation.
November 27, 2012
Unprompted review
Delivery excellent customer support non existant.
Ordered H2NO cart bag based on spec of 5000 mm waterproof protection as advertised on sun mountain website. Delighted my bag arrived within 2 working days. Unfortunately tag on bag stated only 2000mm waterproof protection. Have left email, voice message and called several times to the number provided to question why, I've had absolutely no response from the company. For having some of the most expensive bags on the market their customer service is dreadful.
August 24, 2012
Unprompted review
Wonderful service
Ordered on the Tuesday.....delivered on the Wednesday. It does not get much better than that! Ohhh thanks for the free Umbrella !!
May 23, 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.