Sunseeker Doors  Reviews 

125
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently highlight the exceptional overall quality of the sliding and bifold doors, noting their modern appearance, durable materials, and slick frames. People also express immense satisfaction with the helpful staff members who always provide smooth communication and reliable professional assistance throughout the entire project. Some reviewers were not happy with occasional fitting challenges, measurement shortcomings, or minor product adjustments needed over a long period. A few consumers mentioned that specific installation aspects, wall compatibility limitations, or minor practical drawbacks required extra careful attention during the setup process.

What people talk about most

Product

People report positive experiences with product, expressing deep satisfaction and admiration for the stunning... See more

Service

Reviewers highlight positive aspects of service from the initial contact to the final installation. Consumers... See more

Staff

Consumers find staff to be positive, professional, and exceptionally helpful throughout the entire process.... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and noting that the finished... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Sunseeker doors on our last property and new property. The system works really well to our needs as a family & the slimline frames give a slick modern feel. Their service on all occasions h... See more

Company replied

Rated 5 out of 5 stars

Don't be fooled by the formal nature of their communications, the team at Sunseeker are great. We had a problem with a very old set of doors from 2014, so well outside the warranty, but we paid a reas... See more

Company replied

Rated 5 out of 5 stars

Really pleased with our new sliding doors from Sunseeker Doors. The whole process was smooth from start to finish – good communication, quick installation, and the doors look amazing. They slide effo... See more

Company replied

Rated 5 out of 5 stars

We had our doors installed July 24 in black and we absolutely love them. From start to finish Sunseeker were brilliant, happy for us to come and see the doors in their factory, took time to answer... See more

Company replied


Company details

  1. Door Manufacturer

Written by the company

UltraSlim slide and pivot doors, designed and launched in 2009 as the successor to our Slimline bi folding patio doors, have since been installed in thousands of homes in the UK. - The company started in 2003 and is now under a new generation of ownership from 2023. - Our uniquely designed door system with its unrivalled ultra slim 19mm aluminium frames is not available from any other manufacturer. - We manufacture and install UltraSlim SunSeeker Doors from our HQ base in Bedfordshire. We do not sell or install via third parties, which is how we remain competitive. - Visit our website for information and to request a quotation, a service visit or just contact customer services or sales to request a response or call-back. There are also demonstration videos and a gallery of client installations plus optional extras, such as tinted glass, integrated blinds and a choice of aluminium frame colours. - Alternatively, you can view our Frameless Glass Doors, which are ideal for room dividers, enclosures, out-buildings and commercial installations. They work on the same principle of slide and turn but are not suitable as doors from your home to outside, as they are tempered glass. - UltraSlim doors are double-glazed, adhering to British standards and building regulations, and are also available as windows. Be sure to include the original slide and turn door designers (SunSeeker Doors) for your Wow factor when you consider your new home, extension or renovation. - Visit sunseekerdoors.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.7

All reviews

(125)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Impressed

Today the guys from Sun Seekers came and fitted my 4 panel ultra slim glass door, The door looks stunning I don't usually write any reviews but I'm so happy with the door that i must give these guys some credit..

When i first contacted sun seekers i was a little bit worried because the bad review they have on trust pilot and nearly put me off buying from them, but because they were one of the only few companies that offer ultra slim frame doors I wanted this deal to happen, Also the price I paid is a bargain, I paid about £4800 inc VAT while i was quoted nearly £8000 to £12000 from other companies.

I was a little bit suspicious so i have decided to go and see their warehouse, they only 30 miles away from me, I went there and they showed me the doors and how they operate, I thought i will go for the deal even if they don't deliver within the 5 weeks you promised.

once i have made the deposit they came 10 days after to do the measurements after two weeks I called to ask about delivery time, i thought i put the pressure from now so they can do it quicker but I was so surprised when they said that they will come in 3 days to fit the doors, The whole thing didn't take more than 4 weeks, Amazing doors, Amazing service.

Thanks very much guys well impressed

Mohamed
Milton Keynes

June 16, 2016
Unprompted review
Rated 5 out of 5 stars

Great experience, would happily recommend

We had a 5 x 2.1 metre frameless glass door system installed as our main patio door and honestly can't fault the product at all. We didn't even realise there was a fully retractable frameless door out there until we started 'Googling'!

I've read a few negative reviews, but to be honest we had a great experience, and the main point is to ensure that you don't have unrealistic expectations.

i.e our neighbour had them installed as well, but was not so happy due to the doors being installed a few days late. So just make sure you have some leeway as these things can happen. Helen, Battersea

February 19, 2016
Unprompted review
Rated 1 out of 5 stars

Absolutely hopeless

The doors look good once they were finally installed. Absolute nightmare as a company from start to finish. They quote 5 weeks installation, forget it it took them over 4 months to install our bi-fold doors. What a saga, delays in installation, then excuses about suppliers letting them down. They turn up with bits missing on at least 2 occasions and had to come back each time to rectify problems. Throughout next to no communication from them and constantly having to chase them. To cap it all they want full payment up front.
I would steer clear of them if I were you or if you do go ahead withhold a good junk of the payment.

November 26, 2013
Unprompted review

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