The company was reliable, upgraded the car we originally got for free, and took care of our transportation to and from the airport. The prices were extremely affordable compared to the other rental co... See more
Sunset Rent a Car
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a bad experience with them . Please make sure you record the entire car prior to signing and leaving . First , the blue tooth in the car for navigation purposes, is non existent. Apparently, the... See more
Excellent customer service from Laurie and Andrew, despite several little incidents during our 2 week hire. These guys made sure they were resolved quickly and painlessly. One of these incidents was a... See more
The state and condition of the vehicle was very good. It was concerning that the doors locked after the vehicle started and no matter how many times I pushed the unlock it relocked which gave us th... See more
Company details
Information provided by various external sources
Sunset Rent A Car has been around since 1991, providing all your car hire needs. Grab a quality car from either Perth Airport, Scarborough Beach Perth, Sunshine Coast Airport QLD or Mooloolaba QLD. SAVE MONEY. TRAVEL EASY.
Contact info
The smell from the seat in the car is…
The smell from the seat in the car is unpleasant.
And there was smell from the air conditioner and there was some damage in my throat.
I think that maintenance is better.
Good value and user friendly
Good communication, easy going, and clear instructions on return. Value for money.
Sunset were easy to deal with
Sunset were easy to deal with, a great car for a week in Margaret River, very clean and well presented. Will definitely use again
I would definitely use this company…
I would definitely use this company again.
Really personable and helpful.
The customer service
The customer service and friendliness of the staff could not be faulted. The car had some minor cosmetic damages on it , but that was just age. Being British and unfamiliar with the registration system, I could not work out the cars age.
Great customer service easy process…
Great customer service easy process definitely use this company when I come to Perth
Great service by Sunset Rent a Car
A very friendly welcome and reception by the staff. Smooth process from start to end. Car was in good condition. Certainly helped start our holiday on the right note and made our travelling around Perth as a group of 5 much more convenient.
From customer service
From customer service, to quality of the car (if you are after a small run around, I recommend the yellow MG!!!! )
I will be using Sunset Rent a Car again in the future.
WE WERE LUCKY TO BE SERVED BY KYLEE AT…
WE WERE LUCKY TO BE SERVED BY KYLEE AT YOUR SCARBOROUGH BRANCH, PROBABLY YOUR BEST AGENT, CAR WAS GREAT, SERVICE 5STAR.
Mooloolaba Rental
Andrew and his team at Sunset were outstanding in their customer service during my recent rental for 2 days at Mooloolaba.
Collected the car at Mooloolaba and dropped it off at the Sunshine Coast airport.
Well done Sunset - will definitely use you in the future.
Highly recommend Sunset!
Sunset offered a personal service that was friendly and convenient. Very happy with the staff, the car, the baby seat and the ease of pick up and drop off. Highly recommend!
Great rental but not well explained…
Great rental but not well explained bout refunding deposit
The service was unbelievably fantastic
The service was unbelievably fantastic. I called from Perth airport and he was there 5 minutes later, put our suitcases in the back and then drove us to the office. I notified him of the time that we were leaving and he was at the office waiting and then drove us to the terminal.
Fantastic service.
Car in good conditions and comfortable.
Car in good conditions and comfortable. Enjoy the drives
Excellent customer service will do…
Excellent customer service will do business again.
The Best!!
A competitively priced rental company, our car hire went so smoothly, great people to deal with and so easy getting the car and returning it. Our car was very new and clean 👍🏼 Will always use them from now on!
Great customer service and car was…
Great customer service and car was immaculate and in great condition. Seamless pick up and drop off also at airport.
Perfect service
As a 20 year old I was shocked to be able to even get a hire car, let alone one for the same price as an experienced driver. Customer service was friendly from start to finish, car presented immaculately and the price was outstanding. Cant be faulted.
Great service
Great service on pick up & car was lovely & spotlessly clean. Only criticism is we took car back early & there was no one there. Needs to be prior advice that the office is not always attended & a contact number on the locked gate. All was fine tho as I luckily had a 1300 no in my phone but if not I’d have had to wait in the sun for 40 minutes.
service and people were grate thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








