have been using Superbuy for more then a year after switching from another shipping agent which didnt meet my demands. Since i have been using Superbuy i could't be happier. I have already done 11... See more
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Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!
Contact info
China
- www.superbuy.com
Replied to 50% of negative reviews
Typically replies within 2 weeks
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PN25781093134
Hello got my package without any problems , still superbuy on top the best service 😮💨
I Really recommend Superbuy for…
I Really recommend Superbuy for you!Superbuy helps us to do orders easier. Shop now
Communication was clear and the UI is…
Communication was clear and the UI is clear. I’ve placed nearly 10+ orders so far and they’ve all been completed.
Superbuy has the best User Interface…
Superbuy has the best User Interface for managing your items. It has many payment methods including crypto payments. QC and customer care are quick. But the shipping prices are the highest. Coupon or reward system is very weak for an agent of this size. There are normally no coupons available to get discounts on shipping.
Excelent shopping agent
I recently had a problem with a purchase because the product arrived bent and clearly damaged. Within three hours, the shopping agent contacted the seller to request a refund or a replacement. Thanks to them, the product is back in perfect condition.
Had an order arrive in 10 days to…
Had an order arrive in 10 days to Europe , super happy about the excellent communication and care the staff put in for my package. Thank you Superbuy using again for sure
Really good app and website and a good…
Really good app and website and a good shopping experience with a lot of good help center
Very good experience
Very good experience, customer services 2nd to none I buy everything from here
Reliable, trustworthy
Provides photos of product upon purchasing, and easy to contact customer support, always willing to accommodate and assist with issues.
No problems so far with this service, I plan to continue to use it.
Its the best agent
Its the best agent, Shipping and handling is fast. Support gets back to you quick never had a better Agent.
Outstanding customer care!
Amazing customer service, responds timely and handles all professionally and worth care, you can see the dedication to service 10/10
Superbuy is the best agent
I’ve been using Superbuy recently, and so far my experience has been excellent. Even though I haven’t shipped anything out yet, all of my items are safely stored in their warehouse. They provide frequent updates, which makes it easy to track everything. Their customer service has also been outstanding. Very responsive and helpful whenever I had questions. I even sent a few items back to sellers through their service, and the process was smooth and hassle-free. Overall, I’m very satisfied with the reliability and support they’ve provided.
Superbuy has been the best option for…
Superbuy has been the best option for me to purchase things in China from Australia. The agents have been nothing but helpful through my purchases and the whole buying process was smooth. I will use Superbuy again for my future purchases.
To be honest I use it a lot for my…
To be honest I use it a lot for my hauls and it’s very good platform and also very cheap if you wanna a quality service.
Superbuy is my favourite discovery of…
Superbuy is my favourite discovery of this year. It allows me to shop from some of my favourite stores on Taobao and have my packages forwarded for a reasonable price. I've used the service several times now, and each time my items arrive well package and pristine. The pricing is upfront, and transparent. I couldn't recommend Superbuy more!
Superbuy is my go-to shopping agent
Superbuy is my go-to shopping agent. The process is simple: I buy what I want from Taobao, it goes to their warehouse, they send me photos for QC, and then they ship it all together. Their customer service is very helpful, and their packaging is always secure. A bit more expensive than doing it yourself, but the convenience and reliability are 100% worth it. Definitely using them again!
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