Superdry Belgium (FR) Reviews 

11,813
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered online three tops that were on discount. Great experience. Products corresponded to pictures, sizes matched as expected and products arrived in less than one week.

Rated 5 out of 5 stars

Never disappointed with Superdry ! Perfect fit, great quality and design, both for casual or business. Love it, since more than 15 years.

Rated 5 out of 5 stars

I was looking for two sweat shirts and I have found both of them with the nice help of the seller woman : a blue one and a black one (warm sweat shirts). Thanks !

Rated 5 out of 5 stars

Great product, as described. Quick and precise delivery. Generally, I suggest bigger size, because we are not all mannequins...

Company details

  1. Beauty & Well-being

Written by the company

“Inspirée par l'esprit d'aventure et la fabrication artisanale de produits haut de gamme de manière durable, Superdry est une marque contemporaine inspirante qui allie graphismes vintages d'inspiration Américaine et Japonaise, avec un style Britannique. Ils sont caractérisés par des tissus de qualité, des looks vintages authentiques, des détails uniques, des graphismes faits main et des coupes sur mesure. Superdry est construite sur le style et honore cela à travers cinq choix / marques de style uniques : Original & Vintage, Superdry Studios, Superdry CODE, Superdry X et la Performance Sport Division. L'ambition de Superdry est de devenir la marque la plus durable de la planète d'ici 2030 et, en 2021, elle a remporté plusieurs distinctions et prix, dont le « Positive Change Award » aux Draper's Sustainable Fashion Awards.”


Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(11,813)

241 reviews in the last 12 months

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Rated 1 out of 5 stars

Quality bad

Quality bad: puffy coat made by recycled polyster!!!!

November 9, 2022
Superdry Belgium (FR) logo

Reply from Superdry Belgium (FR)

Bonjour, Nous sommes désolés de lire votre déception. Oui effectivement nous utilisons du polyester recyclé pour certains de nos articles dans un souci de démarche écologique. Ceci est mentionné sur notre site web. Si vous n'etes pas satisfaite, vous pouvez nous retourner l'article.
Cordialement
Superdry Customer Care

Rated 4 out of 5 stars

Everything was cool

Everything was cool!

September 4, 2022
Superdry Belgium (FR) logo

Reply from Superdry Belgium (FR)

Bonjour Diana,
Nous apprécions que vous ayez pris le temps de partager avec nous votre récente expérience chez Superdry. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc vraiment contents de lire vos commentaires. Merci beaucoup de nous avoir donné votre avis.
Cordialement,
Superdry Customer Care

Rated 5 out of 5 stars

Perfect

Everything perfect, fast delivery, great product quality and friendly customer service, highly recommended

May 22, 2022

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