The only thing that let it down, was the parcel was left in my black box soI had to search for my parcel. Being as I have a porch they could have left inside as I have a notice all parcels leave insi... See more
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See what reviewers are saying
Love the clothes great gifts for my sons ! Professional service , easy access tracking items before arriving ! Only thing I would say , Uk sizes you always have to go up a size , for an example U... See more
Excellent service. There was a very tall girl and a gentleman, assisting me to get my size. Both, I feel, went out of their way to look for the size I wanted. Customer care is so important, especially... See more
I like the texture and it keeps me warm all day but the clout seem to dull, I got black colour and it get dull after wearing for a week like have been using it for a year
Company details
About Superdry - 34th Street
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
21-25 W 34th St (bet. Fifth and Sixth Ave), 10001, Manhatten, United States
- 646 329 9801
4.6
Excellent
239 reviews
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1st class service
November 18, 2024
Super T shirtsThe tops are a Christmas present but he…
The tops are a Christmas present but he has many more colours in the brand
November 13, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - 34th Street
Hello,
We appreciate you sharing your great feedback about your experience at our US 34th Street store.
We always aim to offer the best service to our customers every time, so we're delighted to read your comments.
Thanks so much for shopping with us we really appreciate it.
Superdry Team
Fast delivery and very reasonable delivery price
Fast delivery and very reasonable price
November 3, 2024
Reply from Superdry - 34th Street
Hello,
Thank you for taking the time to review your shopping experience at our US 34th Street store.
We endeavor to give our customers a really positive experience, so it's great to hear everything went well.
Thank you for shopping with us, we really appreciate it!
Superdry Team
Perfect !!!
October 25, 2024
I am still waiting for my parcel and…
I am still waiting for my parcel and the customer service didn’t support me at all. Angela Pallaro
October 22, 2024
Reply from Superdry - 34th Street
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so we are very sorry for this issue.
It is not what we would expect and our Customer Care team have been able to support you.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
Excellent shop even though the female…
Excellent shop even though the female staff can be rude
October 13, 2024
everything went wrong
everything went wrong, its been a week and I still waiting for delivery, it was my last time I was dealing with you...
October 16, 2024
Reply from Superdry - 34th Street
Hello,
We appreciate you sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion.
Please contact the selected Click & Collect store where your order is awaiting collection.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
I liked that it was quick an easy but…
I liked that it was quick an easy but could improve on being more welcoming eg, a smile and friendly chat.
October 2, 2024
Great quality and fast delivery
This is my fourth coat from superdry. Always great quality and warmth from their coats. Great service and speedy delivery.
September 26, 2024
Quality for the price
September 25, 2024
Great customer service and good quality…
Great customer service and good quality of clothes ❤️❤️❤️
September 13, 2024
Lovely service will buy again great…
Lovely service will buy again great quality and cosy in the inside
September 3, 2024
Excellent service Excellent staff
September 10, 2024
Top quality
Quality of clothing and atmosphere. Clothes don’t get ruined after washing like other brands we know.
August 31, 2024
Not how they look in the pictures.
August 26, 2024
Reply from Superdry - 34th Street
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Care
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