The only thing that let it down, was the parcel was left in my black box soI had to search for my parcel. Being as I have a porch they could have left inside as I have a notice all parcels leave insi... See more
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See what reviewers are saying
Love the clothes great gifts for my sons ! Professional service , easy access tracking items before arriving ! Only thing I would say , Uk sizes you always have to go up a size , for an example U... See more
Excellent service. There was a very tall girl and a gentleman, assisting me to get my size. Both, I feel, went out of their way to look for the size I wanted. Customer care is so important, especially... See more
I like the texture and it keeps me warm all day but the clout seem to dull, I got black colour and it get dull after wearing for a week like have been using it for a year
Company details
About Superdry - 34th Street
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
21-25 W 34th St (bet. Fifth and Sixth Ave), 10001, Manhatten, United States
- 646 329 9801
4.6
Excellent
239 reviews
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The staff were very helpful and made it…
The staff were very helpful and made it easy to traverse the different clothing options
August 31, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Didn't recievve my order
July 19, 2024
Reply from Superdry - 34th Street
Hello,
Thank you for leaving us a review. We are sorry to hear you have not received your parcel.
We wouldn't expect this to happen and would like to apologise for this.
I can see this hasn't yet been resolved and hence have asked a member of our team to reach out to you with a solution.
Superdry Customer Care
Stop spamming mails ffs
August 8, 2024
Good quality reasonable price
August 1, 2024
Amazing prand I like it
July 25, 2024
Reply from Superdry - 34th Street
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Liked the ambiance and the cloths had…
Liked the ambiance and the cloths had good quality
July 20, 2024
Wonderful spectrum of goods
July 13, 2024
Not very happy really I have perchashed…
Not very happy really I have perchashed two pairs of leggings now in which they have ripped when pulling on
November 30, 2023
Reply from Superdry - 34th Street
Hi Menzies,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so please feel free to email us at care@superdry.com about this matter so we can assist you.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Care
I visited the lake district and it…
I visited the lake district and it was cold and wet wet wet. The super dry coat kept me warm and dry.
June 16, 2024
Reply from Superdry - 34th Street
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so it's great to hear you are happy with your new purchase.
Thanks so much for taking the time to give us your feedback. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
I bought 2 items but only was…
I bought 2 items but only was delivered. I ordered from the store on oxford street and I was told I’ll get my items the next day. It took 3 days for 1 item to be delivered but the other one was never delivered
June 4, 2024
Reply from Superdry - 34th Street
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we are sorry to hear about this issue.
Deliveries to a home address can take up to 5 days. I am pleased both your parcels have now been delivered.
If you need further support please contact our customer care team by email : care@superdry.com. They will be happy to assist you.
Thank you for shopping with us, we really appreciate it.
Superdry Team
I love Superdry
I love Superdry. Fantastic range of clothes and styles that I enjoy. Lovely stores and staff
June 5, 2024
Cozy light summer jacket
Love this lighter waterproof jacket fleece lining makes it extra cozy on rainy summer days. Perfect for trekking through the tullies.
May 26, 2024
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