I’m always impressed when I visit my Superdry shop in Aberdeen. They are always very helpful, knowledgeable, friendly and caring. It’s a pity other shops don’t follow in their footsteps, they could le... See more
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Ordered Dec 10th - expected delivery by 15th - Rubbish! Courier was Evri, or should that be Nevri. 18th Dec Evri claimed to have the parcel, 20th Dec parcel was at local depot, 23rd Dec parcel apparen... See more
Only one bored assistant in the shop that I visited. Tried on a jacket in the shop but it was too small. Told to go home & order it online! Was eligible for express delivery but no option to ch... See more
Easy to use website, orders delivered as promised and good quality clothing to boot.
Company details
About Superdry - Aberdeen
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
RTU 4B Union Square, AB11 6LX, Aberdeen, United Kingdom
- 01224 586466
4.7
Excellent
336 reviews
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Site was easy to identify the items I…
Site was easy to identify the items I was looking for
Straight Forward purchase with quick delivery
Excellent service
June 8, 2025
good pullower
February 16, 2025
Great clothes ,great staff!!
February 3, 2025
Friendly helpful staff
February 4, 2025
Very helpful staff first class service…
Very helpful staff first class service Very pleased with my purchase.
January 30, 2025
Good Service and Quick
January 13, 2025
Very pleased with the service only…
Very pleased with the service only comment is that the inside surface of my hoodie became fluffy as I wore it and transferred onto the top I was wearing with it. Hopefully this will stop after it’s been washed a few times.
January 5, 2025
May use AI-assist with repliesRead more
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Reply from Superdry - Aberdeen
hello KG,
Thank you for your 5 star feedback!
We're thrilled you enjoyed the quality of your purchase and found the New Year discount beneficial. Your comments mean a lot and motivate us to continue providing excellent products and offers.
Thank you again for choosing us.
Superdry
The care and support the staff provided…
The care and support the staff provided when I was choosing gifts for my daughter. Excellent customer care.
December 15, 2024
Items delivered fast in efficient very…
Items delivered fast in efficient very happy with purchase thank u
December 27, 2024
Poor Delivery Service
Very disappointed as I ordered my jumper in the Aberdeen store on Friday 20th Dec, I was told it would arrive on Monday 23rd, before Christmas as it was a gift! However it did not arrive until Monday 30th December!
December 26, 2024
Good quality and best service.
December 6, 2024
Reply from Superdry - Aberdeen
Hello,
Thank you for your kind review!
We're thrilled to hear you're enjoying our selection and fit. We're always working to bring in new styles, so we appreciate your feedback.
We hope you have a lovely Christmas,
Superdry
Great Service
The shop didn't have the right size but delivery to my home address was arranged smoothly. My wife is pleased with her new winter jacket.
December 1, 2024
Reply from Superdry - Aberdeen
Hello,
We're so glad to hear that your wife is happy with her new winter jacket!
We appreciate your feedback about the smooth delivery process.
Have a wonderful Christmas,
Superdry
Garment was super quality unfortunately…
Garment was super quality unfortunately it did not fit … exchanges and refund was seamless thank you will order again from this company!
November 29, 2024
Reply from Superdry - Aberdeen
Hi,
We appreciate your kind words and are thrilled to hear that you were satisfied with our exchange and refund process.
We're always striving to provide the best possible customer service, and your feedback helps us to do that.
Thank you again for the support and honesty,
Superdry
Unhelpful when things go wrong
Unhelpful with return when I had no receipt. I realise they’re perhaps not obliged to take the item as exchange or whatever but all other shops in this price range seem to offer a solution.
November 27, 2024
Reply from Superdry - Aberdeen
Hello,
Thank you for taking the time to leave a review.
We understand your frustration with the return process. We strive to provide excellent customer service, and we apologize that your experience did not meet your expectations. As a number of retailers stock our products, we request proof of purchase to confirm that the item was originally purchased direct Superdry.
We appreciate your feedback and will use it to improve our policies and procedures.
Superdry Team
Really good collection and big store
Really good collection and big store. Staff are very helpful too and always some or the other season deals.
November 24, 2024
Reply from Superdry - Aberdeen
Hello,
Thank you for reviewing your shopping experience at our Aberdeen store
We always aim to offer the best service and quality to our customers every time, so we love to hear from happy customers.
Thanks so much for shopping with us! If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
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