I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
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My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... See more
Company details
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
4.8
Excellent
185 reviews
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Superdry is awesome … the range is…
Superdry is awesome … the range is vast, and quality is beyond reproach. It really frustrates and disappoints me that xxxl is usually out of stock …
May 4, 2023
Quality clothes and a good instore experience
Good quality clothes and always a pleasant in store experience.
March 28, 2023
I ordered a coat online which turned…
I ordered a coat online which turned out to be too big, I ordered the smaller size into a store and collected the new one whilst dropping off the original. The return was simple and the staff were friendly.
March 16, 2023
Great Customer care in the Basingstoke…
Great Customer care in the Basingstoke store, the assistant was very helpful, courteous and shared some the great things Superdry are doing for the environment. Great experience and outstanding customer service.
February 1, 2023
Good quality and service
The quality of their clothes is excellent. The service I received in the Basingstoke shop was very efficient and a friendly service
January 9, 2023
Really easy and prompt online transaction
Really easy and prompt online transaction. Goods arrived into store the next day and the tracker was amazing 🤩! Other businesses could learn a lot from the great service provided by Superdry 😊
January 10, 2023
Great product excellent service
January 9, 2023
Service over & above the norm
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arrived earlier than expected & and as a perfect fit. Great service & product
December 20, 2022
Great product
December 26, 2022
Order has not been delivered by courier…
Order has not been delivered by courier Evri. Their tracking does not provide details of what has happened to it.
At what point can I have compensation or preferably the coat I ordered!
December 19, 2022
My parcel never arrived.
December 19, 2022
Great service and product
Easy on line purchase delivered on time and then great in store service on pick up. Thankyou
December 9, 2022
Item we needed was not in stock so…
Item we needed was not in stock so ordered it from the store in Basingstoke and as promised arrived in 3 days,well impressed,and staff so good too
December 1, 2022
Ordered in Basingstoke store for home…
Ordered in Basingstoke store for home delivery. Staff member was extremely helpful
November 30, 2022
Pleased with the 20% off
Pleased with the 20% off. I was very impressed with the service in the shop and after. They didn’t have the size we wanted so they ordered it for us(a very slick process) and it arrived a couple of days later. The communication was great. A very good experience! Well done!
November 19, 2022
Order was ready to collect almost as…
Order was ready to collect almost as soon as I had placed it and the service I received in the shop on collection was excellent - efficient and very polite and friendly.
November 23, 2022
Over 100% help
The shop assistants went out of the way to order the coat we wanted and even kept another colour so we could compare both colours as soon as the other one arrived.
November 5, 2022
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