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Superdry - Belfast Reviews 120

TrustScore 4.5 out of 5

4.6

MSU3 Victoria Square, BT1 4QB Belfast, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Online ordering was easy to navigate. Delivery was extremely fast. Unfortunately although the item was very good quality the colour did'nt suit. Returned item in store. Efficient and courteous.

Rated 5 out of 5 stars

Great experience in the store in Belfast, the young lad could not have been more helpful ordered the sweat bottoms I was looking for online for me as there was none my size left in the store. Great... See more

Rated 5 out of 5 stars

I buy clothes from superdry regularly , it never disappoints. Always top quality t shirts dresses coats and hoodies. Leggings are amazing quality, especially during sales you get clothes for very dece... See more

Rated 1 out of 5 stars

Went into store today to get an exchange but don't have receipt and was told they wouldn't exchange it for a different size as it could have been bought somewhere else.im stuck with a £240 jacket that... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Belfast

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • MSU3 Victoria Square, BT1 4QB, Belfast, United Kingdom

  • 02890 240652

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 1 out of 5 stars

Never received delivery and their…

Never received delivery and their customer service number states no longer available, I have emailed and awaiting response, Delivery company Everi states failed delivery though I have been in the house on the delivery date. Everi are the worst ever think they deliver only when they have a few parcels as there is always a problem.

May 26, 2025
Rated 5 out of 5 stars

Good behavior of the staff

Good behavior of the staff. It's just that your store is a little small and dark, the clothes were cluttered, and I think you need a bigger space to make the clothes look good. Thank you.

May 24, 2025
Rated 2 out of 5 stars

The electronic device wasn’t taken off…

The electronic device wasn’t taken off at purchase and we had to travel the next day from Cranfield Co Down. Terrible inconvenience. No help from any shop assistant after spending over an hour and a lot of money in the premises.
The music was stressful. Not a relaxed atmosphere for shopping for clothes, which takes a lot of thought.

May 11, 2025
Rated 1 out of 5 stars

Went into store today to get an…

Went into store today to get an exchange but don't have receipt and was told they wouldn't exchange it for a different size as it could have been bought somewhere else.im stuck with a £240 jacket that doesn't fit and its not sold in any other store as i checked online . Totally useless to me it wasn't like I was asking for cash back just a different size I'll not be buying out of superdry again

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great clothes great staff

The staff are really so helpful and friendly. The girl at the fitting room was so nice and was helping me to decide which jacket to get. She said the green would be nice for spring which I thought was a good idea. The counter staff are lovely as well.

December 4, 2024
Superdry - Belfast logo

Reply from Superdry - Belfast

Hello,

We're so glad to hear you had a positive experience with our staff.

It's wonderful to know that our team members went above and beyond to help you find the perfect jacket. We appreciate your kind words and will share your feedback with the team.

We wish you a happy christmas,
Superdry

Rated 5 out of 5 stars

Keeping me informed about delivery and…

Keeping me informed about delivery and any delays

December 3, 2024
Superdry - Belfast logo

Reply from Superdry - Belfast

Hello,

We appreciate you taking the time to leave a review.

We're glad to hear that you were kept informed about your delivery. Thank you for choosing to shop with us.

We hope you have a lovely Christmas,

Superdry

Rated 5 out of 5 stars

Great experience in the store in…

Great experience in the store in Belfast, the young lad could not have been more helpful ordered the sweat bottoms I was looking for online for me as there was none my size left in the store.
Great selection always good quality garments never have any complaints.
I should be sponsored by yous I have that much off your clothing

November 28, 2024
Rated 3 out of 5 stars

Warm winter coat

One guy helpful and friendly. Found locating different colours and styles of coat difficult.
The person who served me was not very friendly.

October 1, 2024
Superdry - Belfast logo

Reply from Superdry - Belfast

Hello,

We appreciate you sharing your feedback with us.

We always aim to offer the best service to our customers every time, so we're really sorry to hear this.

We really appreciate all feedback to learn and improve and thank you for shopping with us.

Superdry Team

.

Rated 1 out of 5 stars

I didn't get my full order that I paid…

I didn't get my full order that I paid for

September 16, 2024
Superdry - Belfast logo

Reply from Superdry - Belfast

Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.

Kind regards,

Superdry Customer Care

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