Online ordering was easy to navigate. Delivery was extremely fast. Unfortunately although the item was very good quality the colour did'nt suit. Returned item in store. Efficient and courteous.
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Great experience in the store in Belfast, the young lad could not have been more helpful ordered the sweat bottoms I was looking for online for me as there was none my size left in the store. Great... See more
I buy clothes from superdry regularly , it never disappoints. Always top quality t shirts dresses coats and hoodies. Leggings are amazing quality, especially during sales you get clothes for very dece... See more
Went into store today to get an exchange but don't have receipt and was told they wouldn't exchange it for a different size as it could have been bought somewhere else.im stuck with a £240 jacket that... See more
Company details
About Superdry - Belfast
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MSU3 Victoria Square, BT1 4QB, Belfast, United Kingdom
- 02890 240652
4.6
Excellent
120 reviews
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Ordered sliders confirmed with male at…
Ordered sliders confirmed with male at checkout that they had ordered female slidders large size 7 in black ......delivery came and they had sent large mens size 10/11 no good now have the hassle of returning them or having shoes that are no good!........not good customer service especially when i specifically asked he had definately ordered ladies!
June 4, 2022
Reply from Superdry - Belfast
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion.
We would not be able to exchange the sliders for the desired item, as we do not offer exchanges for what is essentially a different item. As such, after you have returned these, you may need to purchase them again. We do apologise for the inconvenience.
We have taken onboard your feedback and will provide this to the store also. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Superdry Care
Reply from Superdry - Belfast
Hello Yvonne,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for taking the time to give us your feedback.
Superdry Care
Excellent Quality
Good quality from an excellent website. Why can't all stores have an online fitting guide like Superdry.
December 3, 2021
Amazing service from start to finish…
Amazing service from start to finish with this purchase … delivery perfect and a fantastic attitude from the Belfast store in changing the size was faultless 🌟🌟🌟🌟🌟
December 3, 2021
Great product and great service
October 21, 2021
Great quality and will last a long…
Great quality and will last a long time. Well worth the money.
September 6, 2021
Brilliant product and good customer…
Brilliant product and good customer service from the shop to delivery to my door.
August 8, 2021
Excellent service, product and staff
The belfast store only one tshirt in the size, so I had to order the other. It was 10 min to closing on a Wednesday and most people would have been like, oh no this lady is a pain lol, we are trying to close up, but the girl over at the tshirt stand with dark hair and fab lashes was amazing, she was away to store checking and then appeared with the tablet and orders it for me in a flash and it was literally here mid day next day. She was fab and chatty great service. Product fantastic quality and fit. Great store with great variety and clothes always tidy and stocked out. Staff always upbeat and chatty.
August 5, 2021
Love this service never had any issues…
Love this service never had any issues and easy enough to use and get a quick delivery Thank you
March 24, 2021
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