Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
Company replied

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Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
Company replied
Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more
The asst manager (Callum) took his time giving us ideas on sizing and item availability. Thanked him for his time as he made the experience very enjoyable, especially as the clothing rails are now li... See more
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensUpper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
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I bought 2 items for my husband which we then returned and bought 2 more expensive items which was very easy to exchange
Very helpful staff and as always I find the products good quality and last longer the other more expensive makes of T shirts and tops
Superb store - great quality clothing !! very friendly helpful staff
This is the bigest superdry store i have been in a very good range of mens and womens. I bought a few items as i could see them.staff were helpful becase i tried a item on but was one in store just not out.
Staff were always readily available and not overbearing. They allowed me time and space to browse before purchasing.
Extremely pleasant and polite when asked for guidance and efficient at checkout.
I was not informed when my order was in.
I had to phone to find out it was there.
Not the best service either.
i went to exchange my jacet which has stiching fault the manage at the shop was totally not helpful and she was so rude
Love the music in the shop. Trendy clothes. A bit expensive. Friendly assistants. Love my new jacket!
I've never ordered anything online from Superdry before and was happy with the ease of finding what I wanted and was delighted with the fit and quality of the shirt.
Helpful staff and great discount in the sales. Well made, beautiful clothing
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