Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
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See what reviewers are saying
Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more
The asst manager (Callum) took his time giving us ideas on sizing and item availability. Thanked him for his time as he made the experience very enjoyable, especially as the clothing rails are now li... See more
Company details
About Superdry - Bluewater
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
- 01322 313673
4.6
Excellent
509 reviews
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Shopped at the Bluewater store to try…
Shopped at the Bluewater store to try get a jacket, requested assistance from a member of staff. Very helpful and informative. Overall happy with my experience.
November 22, 2024
Reply from Superdry - Bluewater
Hello,
Thank you for great feedback!
We always aim to offer the best service to our customers every time, so we're really pleased to see your comments about our Bluewater store.
Thanks so much for shopping with us.
Superdry Team
Friendly staff
Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortable. Whilst shopping, a women with a buggy could not get through space with ease, anyone using a wheelchair would find it incredibly difficult to get around.
November 18, 2024
Reply from Superdry - Bluewater
Hello,
Thank you for reviewing your shopping experience at our Bluewater store.
We always aim to offer the best service to our customers every time, so we appreciate your comments so we can learn and improve.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Lovely service
Lovely service. Very happy with my purchase
Was able to try on loads of coats until I was happy. Lots of choice.
November 21, 2024
It was overall a nice experience
It was overall a nice experience. The shop assistant was nice. She helped me to pick up nice and cosy jacket for my teenager girl
November 18, 2024
Exceptional service
Very helpful assistant who looked up specific information regarding a jacket I was interested in buying. Couldn’t have been more helpful. Showed me info online.
Pleasant attitude. We need more people like him !!
November 18, 2024
The lady who assisted us in the ship…
The lady who assisted us in the ship was amazing! So helpful and gave great advice to my daughter trying to choose a cost. Thanks
November 18, 2024
I would of given this coat 5 stars but…
I would of given this coat 5 stars but the hood is very big, you can't see when you have it up. Besides from that, I love it.
November 14, 2024
Reply from Superdry - Bluewater
Hello,
We appreciate your feedback and are glad you love the coat.
We understand your concern about the hood's size. We'll take your comment into consideration for future designs.
Thank you,
Superdry
Reply from Superdry - Bluewater
Hello,
Thank you for leaving us a great review.
At Superdry, we want our customers to have a really positive experience, so we're really pleased to read your comments about our Bluewater store.
Thank you for shopping with us, we hope to see you again soon.
Superdry Team
Reply from Superdry - Bluewater
Hello,
We appreciate you sharing your feedback about your experience at our Bluewater store.
We always aim to offer the best service to our customers every time, so we're really pleased to read your comments.
Thanks so much for shopping with us.
Superdry Team
Brilliant service from the store
Brilliant service from the store. Sales assistant helped me order the product I wanted as they did not have the size I needed in stock. It was delivered free within a couple of days.
October 27, 2024
Staff was very lovely and went above…
Staff was very lovely and went above and beyond to help with s
October 23, 2024
Reply from Superdry - Bluewater
Hello,
Thank you for taking the time to leave a great review about your Bluewater store shopping experience.
We endeavor to give our customers a really positive experience, so we really appreciate your great feedback.
Thank you for shopping with us!
Superdry Team
Sales assistant was really friendly and…
Sales assistant was really friendly and answered all my questions. Cashier was very pleasant too!
October 18, 2024
Friendly and helpful staff
Friendly and helpful staff. Didn't have my size but they got it delivered a few days later to my home. Great service
October 7, 2024
Good quality and quick delivery
I bought a jacket online for my son, it was too small and I returned with no problems in the superdry shop. Bought it again, it came very quick and my son loves it. Material is so soft and it's well made.
October 7, 2024
The young man at the counter was most…
The young man at the counter was most helpful
Thank you
October 6, 2024
Quality product with reasonable price
October 9, 2024
Reply from Superdry - Bluewater
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Good choice of coats although it sid…
Good choice of coats although it sid make it a bit hard to move around the store.
Always good quality as well as a year guarantee on the purchase.
Was also given some free fragrance samples, which were really lovely, so will be back soon to purchase.
October 2, 2024
Couldn't find the coat I wanted in my…
Couldn't find the coat I wanted in my size, staff we so helpful and sourced correct size from another store and had it delivered within 3 days. Excellent service and love the coat!
September 22, 2024
Lady at checkout was very helpful and…
Lady at checkout was very helpful and informative
October 2, 2024
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