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Superdry - Bournemouth Reviews 

172
TrustScore 4.5 out of 5

4.6

Part Ground Floor, BH1 2AD Bournemouth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... See more

Rated 2 out of 5 stars

Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... See more

Rated 5 out of 5 stars

Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... See more

Rated 5 out of 5 stars

The sales person was extremely helpful in helping choose a Christmas present for our son. The article was not on the rack but he said his stock control unit indicated that there was one in store, whic... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bournemouth

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Part Ground Floor, BH1 2AD, Bournemouth, United Kingdom

  • 01202 310032

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

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4.6

All reviews

(172)

13,710 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered an item on line as a present

I ordered an item on line as a Christmas present. I received an email from Superdry to say that the item was ready for collection. However when I got to the shop in Bournemouth to collect, the parcel could not be found. the staff gave me a number to ring. When I rang Superdry, I was told that the parcel was given to the wrong driver for delivery, therefore the item was returned to the depot and marked as a return. I wasted a lot of time, with a long journey to the shop and pay parking charges. I had to more time to look for another present for my son

December 18, 2023
Rated 5 out of 5 stars

Ordered my jacket online to collect…

Ordered my jacket online to collect from store. The staff let me exchange it for a smaller size. Got home and changed my mind again! No problem doing another exchange. The staff were very helpful and I am really pleased with the quality of my item. Thank you so much 👍😀

December 21, 2023
Rated 4 out of 5 stars

Nice warm beanie

Nice beanie, lovely bright pink colour and seems very warm. Wool/alpaca might be a bit itchy for some. Bournemouth branch could not order in another beanie due to only ipad broken.

December 18, 2023
Rated 5 out of 5 stars

Sales Assistant Lizzie.

Today my friend and I visited Superdry In Bournemouth and came away very impressed with the service we had from Lizzie. She was very helpful, polite and professional. It was a very pleasant experience.
Thank you Lizzie
Good luck with you life at University
Michael

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

The initial vast selection of clothes

The initial vast selection of clothes, style's, colours etc is overwhelming to start with but once you get your eyes on one thing the rest of the shop becomes easier...
The staff helped me out loads, one of the girls has been there awhile and she helped me buy my wife a coat 2 years ago. They're knowledgeable and honest. 10/10 💪🇬🇧

December 9, 2023
Rated 5 out of 5 stars

Home delivery

Excellent customer service at the store, advised on sizing and ordered for home delivery my item. Arrived as stated and is perfect.

September 24, 2023

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