Good range of coats. Easy online ordering and easy to return to store with fast payment reimbursement. Returned the online coat as it didn't suit me but purchased another coat in store. Great customer... See more
Company replied
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Ordering was easy online and delivery time excellent. Sadly the day of delivery my parcel was left outside my neighbours patio doors and not my safe place even though I was in all day and nobody rang... See more
Company replied
Absolute garbage, the day after purchasing your products you have sent a mocking mail showing that there is now a 30% spring discount on both jackets purchased. After bombarding with emails saying sto... See more
The staff in the Braehead store are helpful and polite. I quite like the calming atmosphere in the store, it’s not to bright and in your face. A little crowded with rails which can be annoying some... See more
Company details
About Superdry - Braehead
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Titanium House Braehead Shopping Centre, G51 4BF, Glasgow, United Kingdom
- 01418 866819
4.6
Excellent
164 reviews
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Assistant in shop at Braehead was very…
Assistant in shop at Braehead was very helpful and actually ordered the coat online for me. Delivered on time and no problems
October 24, 2022
Cost not in stock.assistant ordered…
Cost not in stock.assistant ordered coat and it was there to collect when I went to shop no hassle happy customer
October 22, 2022
Decent
Jacket ordered online, lovely warm and will keep me cosy still to workout if it’s waterproof. Great delivery service
September 30, 2022
Excellent service at Braehead
We were helped by a lady in the Braehead store and the service was excellent.
August 29, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
About 7 years am regular customer for…
About 7 years am regular customer for superdry company, am happy from all of my item bought online or store, even something eBay, always best quality and best material for all items, really really 5 star company for men and women clothes and shoes ⭐️⭐️⭐️⭐️⭐️
August 28, 2022
Reply from Superdry - Braehead
Hi. Thank you so much for these lovely comments - we are really pleased to hear that you love our products and have enjoyed them for so long. It means a lot to hear how much you love the brand! We hope you will continue to love our products for a long time to come! Thanks again for the lovely review,
Kind regards,
Superdry Care
Excellent customer service
Excellent customer service, size wasn’t in stock so got hone delivery within 3 days and really happy with the product
August 21, 2022
Reply from Superdry - Braehead
Hi - we are so glad we have delivered a quality service and product - we always want to give our customers the best experience!
Thanks again for this review,
Superdry Care
Excellent customer service and…
Excellent customer service and efficient process from start to finish
August 5, 2022
Reply from Superdry - Braehead
Hi Christine,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Great service from girl in shop ordered…
Great service from girl in shop ordered for me received 3 days later
August 3, 2022
Reply from Superdry - Braehead
Hello Maureen,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Great service as always in braehead bran
July 17, 2022
Reply from Superdry - Braehead
Hello,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
The girl in the shop checked my size…
The girl in the shop checked my size and order it on line to be delivered to my house which I was very happy with the service.
June 12, 2022
Reply from Superdry - Braehead
Hi Annette,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Customer service great no complaints…great no complaints.
Customer service great no complaints but delivery not so great had to delivery times did not arrive then missed third delivery,as did not notice new time on emails.
May 17, 2022
Reply from Superdry - Braehead
Hello Martin,
Thank you for taking the time to give us your feedback. At Superdry, we want to give all customers a positive experience, so we're very sorry to hear that your order is late.
We can see that your order is out for another delivery again today. We do hope that it is received this time. If not, and the tracking indicates the courier will return this to us, then feel free contact us on our webchat, or on care@superdry.com.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Superdry Care
Very helpful and polite
April 24, 2022
Last minute buy. 5*
Needed black jacket urgently and spotted this wool jacket at half price. Collected next day in my local store and was delighted. Lovely jacket, soft, comfortable and well made. Very pleased.
April 18, 2022
Quality goods with quality staff
My autistic adult son is welcomed in this store and the staff are friendly and helpful with finding sizes and styles. I feel at ease and it encourages me to buy. Kindness is an underrated quality and I feel the staff at this store offer excellent customer service with kindness.
April 6, 2022
Excellent service
Excellent service from the man in this shop when I returned my order as was too big he re ordered the smaller size for me . Very friendly helpful staff. Love this shop
February 24, 2022
Superdry Experience 👍
When I was at Superdry the staff were very helpful and also let you shop on your own at the same time,Superdry's shelf's and displays were very nice and organised. I was extremely happy with my shop at the store and would definitely go back again.😁
February 6, 2022
Unprompted review
Great joggers
Great joggers. Good length very warm and a lovely fit. Just what I wanted.
February 6, 2022
Puffer jacket
Hi I obtained a black puffer jacket for my sons christmas as his old one was no use any more.
Came with excellent packaging and fast delivery no problems what so ever would definitely recommend and son loved the jacket very warm .
Thank you
A Elliott.
December 26, 2021
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