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Superdry - Brighton Reviews 

313
TrustScore 4.5 out of 5

4.7

1, Quadrant, BN1 3GJ Brighton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent assistance helped me find and order the jeans I wanted for my husband. Very little stock in store and confusingly laid out so this young lady was an absolute godsend. Diligent and charming.

Rated 4 out of 5 stars

The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... See more

Rated 1 out of 5 stars

However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... See more

Rated 5 out of 5 stars

Improved design and great service. I get the impression that Superdry has changed its design approach and the quality of the clothes has improved too. I have bought a few things from the Brighton... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Brighton

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

313 reviews

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4.7

All reviews

(313)

13,643 reviews in the last 12 months

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Rated 5 out of 5 stars

Great jacket

Great jacket, love the pattern and the feel of the fabric. Great customer service experience in the store.

November 3, 2025
Rated 3 out of 5 stars

Great purchases poor customer service

Product 10 out of 10. Customer service 5 out of 10. Had to look around the shop for a staff member, so I could pay. Found a young man who didn’t speak to me, folded my purchases up into a small square (trousers and a suit jacket). Went into another shop, set the alarms off as security tags still on clothes. Went back to the shop, same young man who just took the clothes from me and took the tags off. Still didnt speak.

October 28, 2025
Rated 5 out of 5 stars

Great service

I love the superdry in Brighton, staff are always happy to help and the layout is so pleasing to look through, I especially love superdrug new athletic y2k vibe selection! The track jacket I bought is so warm and comfy.

September 19, 2025
Rated 5 out of 5 stars

I got a polo and it is incredible good…

I got a polo and it is incredible good material and I get multiple compliments. All clothes are really good quality.

September 8, 2025
Superdry - Brighton logo

Reply from Superdry - Brighton

We appreciate you taking the time to share your feedback. We're happy to hear that you are enjoying the great quality of our clothing and that you've received compliments on your polo.

Superdry

Rated 5 out of 5 stars

Great!

Everything was laid out neatly, staff were wonderful to speak to and very polite.

July 30, 2025

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