Excellent assistance helped me find and order the jeans I wanted for my husband. Very little stock in store and confusingly laid out so this young lady was an absolute godsend. Diligent and charming.

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See what reviewers are saying
The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... See more
However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... See more
Improved design and great service. I get the impression that Superdry has changed its design approach and the quality of the clothes has improved too. I have bought a few things from the Brighton... See more
Company details
About Superdry - Brighton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1, Quadrant, BN1 3GJ, Brighton, United Kingdom
- 01273 774298
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Great jacket
Great jacket, love the pattern and the feel of the fabric. Great customer service experience in the store.
Great in store experience and help
Purchased jacket in store for delivery as didn't have daughters size in colour she wanted, (had in different colour) staff lovely lady, advised and arranged delivery
Beautiful jacket light stylish worth…
Beautiful jacket light stylish worth the money fab for driving
Great purchases poor customer service
Product 10 out of 10. Customer service 5 out of 10. Had to look around the shop for a staff member, so I could pay. Found a young man who didn’t speak to me, folded my purchases up into a small square (trousers and a suit jacket). Went into another shop, set the alarms off as security tags still on clothes. Went back to the shop, same young man who just took the clothes from me and took the tags off. Still didnt speak.
The Staff were helpful polite and…
The Staff were helpful polite and knowledgeable about their merchandise .
Superb xx as always
Very helpful when dealing with a return
Great service
I love the superdry in Brighton, staff are always happy to help and the layout is so pleasing to look through, I especially love superdrug new athletic y2k vibe selection! The track jacket I bought is so warm and comfy.
May use AI-assist with repliesRead more
I got a polo and it is incredible good…
I got a polo and it is incredible good material and I get multiple compliments. All clothes are really good quality.

Reply from Superdry - Brighton
every was very help full in me finding…
every was very help full in me finding my shorts and size i wanted
in the brighton store
Visited the Brighton store last Friday…
Visited the Brighton store last Friday . The guy at the checkout was the most helpful and personable sales assistant ever! Shame more are not like him.
Thanks a lot for your effort
Thanks a lot for your effort.
I really appreciated how you tried to order the jacket in s smaller size and also refounded the amount because it never arrived.
Great!
Everything was laid out neatly, staff were wonderful to speak to and very polite.
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