Excellent assistance helped me find and order the jeans I wanted for my husband. Very little stock in store and confusingly laid out so this young lady was an absolute godsend. Diligent and charming.
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See what reviewers are saying
The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... See more
However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... See more
Improved design and great service. I get the impression that Superdry has changed its design approach and the quality of the clothes has improved too. I have bought a few things from the Brighton... See more
Company details
About Superdry - Brighton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1, Quadrant, BN1 3GJ, Brighton, United Kingdom
- 01273 774298
4.7
Excellent
313 reviews
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Good exchange policy
Good exchange policy. I’m usually medium t shirt but large needed.
January 30, 2025
Really good combination of physical plus online
Really good shop in Brighton. I could see most of the clothes physically. Some weren't available there so I made an online purchase and then returned some of that to the shop. This was a convenient arrangement and the store attendant was helpful and efficient
January 14, 2025
Fantastic service, great choice, speedy delivery
After researching longline puffer coats online. I then visited my closest store on Sunday 29th December 2024 to try on my preferred options.
I spoke with Ana in the Brighton store. She was very knowledgeable, helpful and took her time to discuss my preferences with me. The coat I wished to purchase was not in stock in my preferred colour. After a simple ordering process at the till my new coat was ordered for free delivery to my home. Ana advised up to 7 days for delivery and my new coat arrived on new year's eve, just 48 hours after ordering! (For festive season / January sales time that's pretty impressive as my coat was dispatched later on Sunday 29th December!)
Fantastic service, superbly warm and high quality coat. Highly recommend Superdry!
December 29, 2024
May use AI-assist with repliesRead more
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A very good service
A very good service. Kept me up to date with the delivery. Thank you.
December 23, 2024
Reply from Superdry - Brighton
Hello Elaine,
Thank you for your kind review!
We're happy to hear you were pleased with the service and delivery updates. We strive to provide our customers with a positive experience.
Thank you for shopping with us and supporting our brand.
Superdry
Poor quality, Fabric has No cold insulation
Service was good and the long puffer looks good, however fabric has poor quality, for the price charged should have some cold insulation and better water resistance. Superdry should work on better their materials for cold weather.
December 19, 2024
Superdry is always as described
Superdry is always as described, as shown in the picture, and service is always as told, received my coat within 48 hours as website was saying 5* always
December 12, 2024
Reply from Superdry - Brighton
Hello,
Thank you for your kind words and 5-star rating!
We're thrilled to hear that you had a positive experience with our service and that your coat arrived promptly. We strive to provide our customers with accurate product descriptions and timely delivery, and we're delighted that we met your expectations.
We hope you have a fantastic Christmas,
Superdry
I was wrongly advised from a staff…
I was wrongly advised from a staff member in your Brighton store that a specific jacket that my daughter wanted which was out of stock was replaced with another jacket but would be “exactly the same “ other than the colour of the badge. So I took this advice and ordered the recommended jacket, but it was actually different in design.( specifically the pockets at the front in different places).
I returned the jacket and was eventually pleased to see that the jacket my daughter really wanted came back in stock, which I ordered. The same, incorrect jacket arrived. I am not happy with the service I am getting and still have not been sent the right coat that my daughter really wants for Christmas.
December 5, 2024
A bit thin ???!?
December 1, 2024
The team was really helpful with my…
The team was really helpful with my exchange. Their customer service is top-class.
November 11, 2024
First day it’s been cold enough to wear…
First day it’s been cold enough to wear this coat today . And wow it is totally everything I expected .
It feels great and looks stylish and comfy. Totally recommend
The service at Brighton was fantastic, no hard sell just left me to try on as many items as I wanted and even kept items behind the counter while I shopped .
November 16, 2024
Great team in Brighton and the choice…
Great team in Brighton and the choice is multiple.
November 5, 2024
Reply from Superdry - Brighton
Hello,
Thank you for your great 5 star feedback.
At Superdry, we want you to have a great experience, so we're pleased to read your comments about your shopping experience at our Brighton store
Thank you for shopping with us, we really appreciate it!
Superdry Team
Reply from Superdry - Brighton
Hello,
Thank you for your review about your in-store ordering shopping experience.
At Superdry, we want our customers to have a really positive experience, so we really value your feedback about our Brighton store.
Thank you for shopping with us.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Exchange difficulty
I was given a hard time trying to exchange a faulty item.
2 stars because it was eventually exchanged.
October 30, 2024
Reply from Superdry - Brighton
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Fantastic customer service in the…
Fantastic customer service in the Brighton store today. Super helpful and friendly!
October 31, 2024
I like Superdry because they do very…
I like Superdry because they do very nice bags and coats I have always like superdry
October 26, 2024
Reply from Superdry - Brighton
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks for shopping with us we really appreciate it.
If you loved your new purchase, don't forget to leave a product review too!
Superdry Team
Returned Items at Super Dry in Brighton…
I ordered on line but my items were too big for me. I went to my nearest shop and explained this. The lady at the till was very helpful to me and sorted out a refund. I then bought something that fitted me much better.
October 23, 2024
Reply from Superdry - Brighton
Hello,
Thank you for taking the time to leave a 5 star review about your Brighton store shopping experience.
We endeavor to give our customers a really positive experience, so we really appreciate your feedback.
Thank you for shopping with us!
Superdry
Reply from Superdry - Brighton
Hello,
We really appreciate taking the time to review your recent shopping experience at our Brighton store.
At Superdry, we want you to have a great experience, so thank you for your valued feedback.
Thanks so much for shopping with us.
Superdry Team
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