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Superdry - Bristol Cabot Circus Reviews 

124
TrustScore 4.5 out of 5

4.5

Unit SU 37 Cabot Circus, BS1 3BF Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went into the branch in Cabot circus in Bristol to return a coat and chase up a missing replacement online order. I was served by Morgan whose customer service was excellent. She was charming, polit... See more

Rated 5 out of 5 stars

Lovely, laid back staff - attentive if you need, hands off when you don’t. Prepare to feel disoriented though, as you descend into the maelstrom via a short flight of stairs - bangin’ tunes, curious l... See more

Rated 2 out of 5 stars

I purchased over £300 worth of items from the Cabot store in Bristol. Theis is the closest store to me and is over 40 minutes away. Unfortunately when I came to wear an item I saw there was... See more

Rated 4 out of 5 stars

Loved the new cult range it made us come into store, we met Daisy and Etalie at Boardmasters and saw them wearing lots of Superdry! We did have to buy on mine for some of the item as as not enough siz... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bristol Cabot Circus

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit SU 37 Cabot Circus, BS1 3BF, Bristol, United Kingdom

  • 01179 304880

4.5

Excellent

TrustScore 4.5 out of 5

124 reviews

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4.5

All reviews

(124)

13,454 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, with friendly, professional staff. The products are always excellent t quality.

October 28, 2024
Superdry - Bristol Cabot Circus logo

Reply from Superdry - Bristol Cabot Circus

Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.

Kind regards,

Superdry Customer Care

Rated 1 out of 5 stars

Had to come back to the shop twice

Had to come back to the shop twice:
1.Security pin was not removed from underwear. Had come back to the shop to remove it
2.Receipt was not correct. I was charged 40£ extra. Had come back to the shop and fix that

October 13, 2024
Superdry - Bristol Cabot Circus logo

Reply from Superdry - Bristol Cabot Circus

Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind Regards,

Superdry Customer Care

Rated 5 out of 5 stars

Love organic cottons &colours

Love the quality of organic cottons - and some really vibrant colours in store this Spring/Summer that I will enjoy throughout autumn/Winter to keep some colourful cheer

October 4, 2024
Rated 5 out of 5 stars

The staff were really helpful

The staff were really pleasant and helpful.

June 11, 2024
Superdry - Bristol Cabot Circus logo

Reply from Superdry - Bristol Cabot Circus

Hello,

Thank you for sharing your feedback with us about your shopping experience at our Bristol Cabot Circus store.

We endeavor to give our customers a really positive experience, so we love to hear from happy customers.

Thanks for shopping with us, we really appreciate it!

If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

Rated 4 out of 5 stars

Nice clothes

Packaging was good clothes are good quality, the only thing I marked you down for was Couier .as I’m on crutches he would t bring it up to me .left it in the mail room so I had to struggle getting down and up the stairs as the lift was out of order.

May 12, 2024
Superdry - Bristol Cabot Circus logo

Reply from Superdry - Bristol Cabot Circus

Hello,

We appreciate you sharing your feedback with us.

We always aim to offer the best service to our customers every time, so we're pleased you're happy with your items. Sorry to hear of the courier issue.

Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

Rated 5 out of 5 stars

Lots of choice

Lots of choice, website easy to navigate, buying process clear and easy. Opted for click and collect. Delivery was quick, team instore were friendly and well organised. Trousers are perfect! Exactly as described, good fit, really good quality. Happy customer!

April 7, 2024
Rated 5 out of 5 stars

Luke was super helpful!

I rang up and got through to Luke. He was kind and very helpful in confirming which items were in stock in their Cabot Circus store after giving him several item numbers. Then I went over to the store after closing from work, introduced myself, he remembered me and showed me the item I was looking for. I bought a nice tshirt to wear to my nephew's birthday that weekend.

March 8, 2024
Rated 5 out of 5 stars

Lovely browsing around

My son and I spent a pleasant 1/2hour or more browsing the store he tried on various pairs of trousers and ordered a pair to be delivered in his size,I meanwhile found a fab coat which I bought,staff friendly,helpful and looked like they enjoyed being there

March 12, 2024

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