I went into the branch in Cabot circus in Bristol to return a coat and chase up a missing replacement online order. I was served by Morgan whose customer service was excellent. She was charming, polit... See more

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Lovely, laid back staff - attentive if you need, hands off when you don’t. Prepare to feel disoriented though, as you descend into the maelstrom via a short flight of stairs - bangin’ tunes, curious l... See more
I purchased over £300 worth of items from the Cabot store in Bristol. Theis is the closest store to me and is over 40 minutes away. Unfortunately when I came to wear an item I saw there was... See more
Loved the new cult range it made us come into store, we met Daisy and Etalie at Boardmasters and saw them wearing lots of Superdry! We did have to buy on mine for some of the item as as not enough siz... See more
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Company details
About Superdry - Bristol Cabot Circus
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU 37 Cabot Circus, BS1 3BF, Bristol, United Kingdom
- 01179 304880
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Great shop n nice staff
Excellent service and product
Verygood product and good price will…
Verygood product and good price will recommended
Ordered online for discount, had it delivered
Ordered online for the discount and had it delivered to local Superdry store. Arrived earlier than original expected date. Pick up was easy and personnel very helpful
May use AI-assist with repliesRead more
Excellent service
Excellent service, with friendly, professional staff. The products are always excellent t quality.

Reply from Superdry - Bristol Cabot Circus
Assistant was helping me choose colour…
Assistant was helping me choose colour and sizing
Fantastic Customer Service
Good quality clothing, both a lot of items from Superdry and I can honestly say the quality reflects in the price, this brand is just great.
Had to come back to the shop twice
Had to come back to the shop twice:
1.Security pin was not removed from underwear. Had come back to the shop to remove it
2.Receipt was not correct. I was charged 40£ extra. Had come back to the shop and fix that

Reply from Superdry - Bristol Cabot Circus
Love organic cottons &colours
Love the quality of organic cottons - and some really vibrant colours in store this Spring/Summer that I will enjoy throughout autumn/Winter to keep some colourful cheer
Very efficient service
Very efficient service, shop staff (Bristol Cabot Circus) very helpful and professional. Thank you.
Need to put Wi-Fi on the store so that if someone wants to do video call or need to send picture of the clothing, that don’t need to go outside of the store thanks
Quality of the clothes and friendly environment and lovely people who’s working there .

Reply from Superdry - Bristol Cabot Circus
Nice clothes
Packaging was good clothes are good quality, the only thing I marked you down for was Couier .as I’m on crutches he would t bring it up to me .left it in the mail room so I had to struggle getting down and up the stairs as the lift was out of order.

Reply from Superdry - Bristol Cabot Circus
Lots of choice
Lots of choice, website easy to navigate, buying process clear and easy. Opted for click and collect. Delivery was quick, team instore were friendly and well organised. Trousers are perfect! Exactly as described, good fit, really good quality. Happy customer!
Luke was super helpful!
I rang up and got through to Luke. He was kind and very helpful in confirming which items were in stock in their Cabot Circus store after giving him several item numbers. Then I went over to the store after closing from work, introduced myself, he remembered me and showed me the item I was looking for. I bought a nice tshirt to wear to my nephew's birthday that weekend.
Lovely browsing around
My son and I spent a pleasant 1/2hour or more browsing the store he tried on various pairs of trousers and ordered a pair to be delivered in his size,I meanwhile found a fab coat which I bought,staff friendly,helpful and looked like they enjoyed being there
Quick store delivery, great staff
Very quick and free delivery to the store, great staff member was quick and I love my new coat! Thank you.
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