I went into the branch in Cabot circus in Bristol to return a coat and chase up a missing replacement online order. I was served by Morgan whose customer service was excellent. She was charming, polit... See more
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Lovely, laid back staff - attentive if you need, hands off when you don’t. Prepare to feel disoriented though, as you descend into the maelstrom via a short flight of stairs - bangin’ tunes, curious l... See more
I purchased over £300 worth of items from the Cabot store in Bristol. Theis is the closest store to me and is over 40 minutes away. Unfortunately when I came to wear an item I saw there was... See more
Loved the new cult range it made us come into store, we met Daisy and Etalie at Boardmasters and saw them wearing lots of Superdry! We did have to buy on mine for some of the item as as not enough siz... See more
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Company details
About Superdry - Bristol Cabot Circus
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU 37 Cabot Circus, BS1 3BF, Bristol, United Kingdom
- 01179 304880
4.5
Excellent
124 reviews
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Great size store with a huge variety to…
Great size store with a huge variety to chose from , staff were friendly happy and polite.
November 29, 2023
An interesting experience
Lovely, laid back staff - attentive if you need, hands off when you don’t. Prepare to feel disoriented though, as you descend into the maelstrom via a short flight of stairs - bangin’ tunes, curious lighting, stock packed in, piled high. An interesting experience.
November 18, 2023
Great quality very pleased
October 24, 2023
Friendly staff
October 6, 2023
Great customer service.
I ordered an item and got it delivered to store. Although I returned the item I was particularly impressed with the customer service. The shop attendant was really friendly and helpful and the return was processed immediately and money returned in a few days.
August 11, 2023
Sizing is really off and inaccurate
Sizing is really off and inaccurate, such a shame considering they look perfect on the advert however the band tightness is too small and the length of fabric is not the same as images show on website
July 29, 2023
Great quality clothes
Great quality clothes, bright and interesting; easy ordering; quick delivery; easy return.
July 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent member of staff in the…
Excellent member of staff in the Bristol Cabot’s store. We had decided not to get some jeans as the sizes were too big in store. The cashier suggested we had a look online using their iPad and then helped us order them and gave us sizing information. They went above and beyond. Really great service.
July 1, 2023
Reply from Superdry - Bristol Cabot Circus
Hi Emma,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Love the size of the bag and all the…
Love the size of the bag and all the various compartments meaning things can be keep safe in your bag. The straps are wide and the back has a cushion feel so it’s comfortable on the back. Now the botanical look is spot on. Very happy even my son wants one the same and kids don’t usually like what they’re parents like because let’s face it we’re not cool too teens. The staff was lovely in the cabot store and quick. I did click and collect.
June 30, 2023
Reply from Superdry - Bristol Cabot Circus
Hi. This is excellent to hear! Sounds like you look undeniably cool with your new bag, we hope your son loves it just as much! Thanks for the lovely feedback. Kind regards, Superdry Care
A happy customer
Love the quality and style of Superdry products. Also, returning items cannot be easier.
March 28, 2023
Very helpful staff in store
Very helpful staff in store. Very quick and efficient with ordering.
This is my second coat and absolutely love it.
Always love visiting the store in central Bristol.
March 22, 2023
My refund experience due to trouser…
My refund experience due to trouser material damage was smooth and straight forward. The sales assistant was very helpful, polite & friendly.
I then rebought the same trousers which were out of stock in store for an exchange. The assistant then looked online & I bought at sale price the last pair my size & colour choice. Great customer service!! Thank you 🙏🏻
February 24, 2023
I did not pick up my order and I…
I did not pick up my order and I received a return e-mail.
February 10, 2023
Good quality coat delivered to store in…
Good quality coat delivered to store in a timely manner. No complaints
February 5, 2023
Quick and graat ordering service.
February 1, 2023
Good quality product delivered to…
Good quality product delivered to Scotland ahead of schedule.Thanks
January 26, 2023
Bought loads in Superdry this season…
Bought loads in Superdry this season the winter selection for jumpers was fabulous. Also bought silk pyjamas and dressing gown which are beautiful so much so I bought other sets in sale for my Daughters. Customer service in Bristol Cabot Circus excellent also deserves 5⭐️⭐️⭐️⭐️⭐️
January 21, 2023
Great quality,excellent customer services
Great quality. Excellent customer services.
January 13, 2023
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