I went into the branch in Cabot circus in Bristol to return a coat and chase up a missing replacement online order. I was served by Morgan whose customer service was excellent. She was charming, polit... See more
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Lovely, laid back staff - attentive if you need, hands off when you don’t. Prepare to feel disoriented though, as you descend into the maelstrom via a short flight of stairs - bangin’ tunes, curious l... See more
I purchased over £300 worth of items from the Cabot store in Bristol. Theis is the closest store to me and is over 40 minutes away. Unfortunately when I came to wear an item I saw there was... See more
Loved the new cult range it made us come into store, we met Daisy and Etalie at Boardmasters and saw them wearing lots of Superdry! We did have to buy on mine for some of the item as as not enough siz... See more
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Company details
About Superdry - Bristol Cabot Circus
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU 37 Cabot Circus, BS1 3BF, Bristol, United Kingdom
- 01179 304880
4.5
Excellent
124 reviews
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It’s worse
It’s worse! I contacted costumer service and they promised me they will get back to me soon! but no response even after two weeks.
December 19, 2022
Everyone working in the shop was…
Everyone working in the shop was friendly and helpful! And the products were great too!
November 25, 2022
Picked up my package at Cabot circus…
Picked up my package at Cabot circus All staff very polite receive package on time
November 22, 2022
Very efficient quick and easy service
Very efficient quick and easy service. Thankyou
September 26, 2022
Great customer service
Great customer service. My size wasn't in stock, but it was ordered for me with a small discount and free delivery!
October 1, 2022
Really helpful staff in the Cabot…
Really helpful staff in the Cabot Circus, Bristol branch. I was looking for the long line Chinook coat which was not in store and didn’t have my size online. They ordered it in store from a different warehouse which had my size. It was delivered to my home within a couple of days and I love it.
Such helpful, enthusiastic staff.
October 1, 2022
Great delivery easy returns
Great delivery easy returns. My son likes Superdry so often order things good quality. Sizing a bit on the small side so order larger than u think.
September 7, 2022
Staff super helpful
Staff super helpful. I am new to SuperDry and can’t believe I’ve not ventured in before. Whilst I am mature in years I was and at heart still am a Tomboy!
August 25, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Super-friendly and super-helpful
I've rated my Superdry customer experience as my interactions with the team were really positive - they were polite, warmly welcoming, informed and couldn't do enough for me.
August 8, 2022
Reply from Superdry - Bristol Cabot Circus
Hello Duncan,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Superdry Care
Great products and swift service.
August 5, 2022
Reply from Superdry - Bristol Cabot Circus
Hi Charlotte,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Reply from Superdry - Bristol Cabot Circus
Hi,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Staff were super-helpful and patient…
Staff were super-helpful and patient with me as I tried on trainers - so excited to finally get my hands on some Vegan high-tops. Staff were pretty knowledgeable ans when the younger one was unsure they went to double-check advice from there manager. Ended up ordering me a pair online - very quick and easy. Great product, amazing customer service - super-stoked with my new shoes and would definitely recommend.
July 24, 2022
Reply from Superdry - Bristol Cabot Circus
Hi,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Unfortunately the items I ordered…
Unfortunately the items I ordered online didn't fit but very easy return in store and quick refund - nice friendly staff, as always.
July 20, 2022
Reply from Superdry - Bristol Cabot Circus
Hi Kirsty,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Superdry Care
Great service
Great service, the till staff asked if we wanted to look on line for the right size of T-shirt as my son could only find one quite a bit too big, she searched and found the perfect size one and it was delivered in a couple of days……first class service!!!! THANK YOU
July 16, 2022
Reply from Superdry - Bristol Cabot Circus
Hello,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Very pleased with the service provided.
July 5, 2022
Reply from Superdry - Bristol Cabot Circus
Hello Alex,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Superdry Care
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