I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to h... See more
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Ordered online got message to say it was ready for collection from store, store couldn't find it, told me to ring customer service following day, couldn't get a reply, gave up, Superdry charged me fo... See more
The young lady who dealt with everything I needed and went above and beyond for the customer service.
Found a lovely jacket in the local Superdry store for a Christmas gift for my Stepson. We are not seeing him over Christmas so had the jacket sent to the address where he will be spending the holiday,... See more
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Company details
About Superdry - Bristol
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
51 The Mall, BS34 5DG, Bristol, United Kingdom
- 01179 502528
4.8
Excellent
279 reviews
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Very helpful Staff very polite was nice…
Very helpful Staff very polite was nice too see staff members with smiles on there faces as it makes you feel happier shopping there
July 6, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent in store and fast delivery
excellent in store service and fast delivery. kept fully informed by email on delivery status.
June 12, 2024
Reply from Superdry - Bristol
Hi Chris,
Thank you for taking the time to leave a review. We're really pleased that everything has gone smoothly.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great customer service received from…
Great customer service received from two shop assistant, high quality fabric and super design.
May 27, 2024
Very good store for clothing
Very good stock list and very helpful staff. The stores are extremely well layed out.
May 18, 2024
Good quality jacket size m good size…
Good quality jacket size m good size and fit very well
April 30, 2024
Reply from Superdry - Bristol
Hi Richard,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
My trip to super dry
Very polite staff, not pushy! Good choice of clothes. Very good quality.
April 25, 2024
Good service and quality of clothing
Good service and quality of clothing. Also brilliant idea to recycle old clothing. Keep it up!
April 14, 2024
The efficiency how you dealt with my…
The efficiency how you dealt with my returns thank you
April 5, 2024
T shirt
Normally take an xl but they come up small do had to exchange for an xxl and it fits perfectly. Bought in cribbs Bristol and exchanged in Cheltenham with no stress, highly recommended
March 30, 2024
Had a good first buy experience ,Lovely…
Had a good first buy experience ,Lovely store and efficient workers.thankyou.
Also a quality item at a reasonable price.
April 4, 2024
Always great quality
You pay a bit more but the quality is so much better. I still have Superdry clothes that are 10 years old because they never lose their shape. The store assistants were very friendly and helpful and I was able to use my Blue Light card discount.
March 30, 2024
Clothes shopping in a store rather than through a computer screen….
It was nice to be able to walk around a clothes shop and have so much choice, including the whole range of sizes instead of the usual ‘we only have the sizes that are on the shelf’ comments from other shops. I much prefer shopping for clothes in a shop rather than taking a risk ordering off line.
March 27, 2024
Found what I wanted easily
Found what I wanted easily, my size available, helped at till immediately by friendly helpful person.
March 17, 2024
Great selection and friendly staff
March 18, 2024
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