Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... See more

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I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... See more
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... See more
Company replied
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... See more
Company details
About Superdry - Bromley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, United Kingdom
- 02083 131324
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online purchase delivered to store in…
online purchase delivered to store in Bromley Glades.
Amazing online service.
Service in store when collecting was exceptional. Massive thank you.
Great customer service
Great customer service. Have done 2 diffrent refunds and collections and each day staff was friendly and professional to help.
Parcel arrived on time
Parcel arrived on time - unfortunately too small needed a bigger size - returns are very easy and they keep you updated.
Quick delivery
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont like the company LOGO displayed boldly on front of hoodies and other bits. Small is fine.
Easy to order,delivery or collection…
Easy to order,delivery or collection always on time. Clothes itself as always good quality just have to be careful with sizes as sometimes can be too smal.
Staff are very good and always helpful
The Shop Assistant was nice and…
The Shop Assistant was nice and incredibly helpful.
Love everything about Superdry
Love everything about Superdry! Great clothes, great quality, great shops, great staff!
Great coat
Super quick delivery to store and easy to pick. Coat is well made and very warm.
Staff were friendly and found my click…
Staff were friendly and found my click and collect parcel efficiently.
Went in the store to exchange an online…
Went in the store to exchange an online order. Everyone was very nice and helpful. All the staff were just super lovely
Fabulous service in the Bromley store…
Fabulous service in the Bromley store and great delivery service to
Great Customer service
Great Customer service, package delivered in excellent condition. On return very pleasant with the service at the store in Bromley. Really kind staff!! Well done!
Hoodie ordered (great quality) on line…
Hoodie ordered (great quality) on line - too big. Returned to Bromley store - excellent customer service, ordered correct size which was delivered today. Thank you Superdry x
Super
Quick and smooth online order/delivery/return in store. Store staff nice and helpful.
Amazing customer service
Excellent service
Excellent service, needed to exchange due to sizing and was assisted in store. Item reordered with home delivery as not available in store. Fast efficient my Son was happy as it was a birthday present. Thank you.
Why would I want to write a “useful”…
Why would I want to write a “useful” review ? Both jackets I bought in the sale (one a present) are excellent and fitted perfectly. I ordered online and picked them up at The Glades (Bromley) branch. Delivered on time, was notified and pick up supereasy.
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