Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... See more

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I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... See more
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... See more
Company replied
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... See more
Company details
About Superdry - Bromley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, United Kingdom
- 02083 131324
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Very happy with the customer service at…
Very happy with the customer service at your Bromley store, staff are always helpful and friendly. I will definitely visit the store again very soon
I haven't actually received it
I haven't actually had it. Didn't deliver to the store, CS were helpful and resent it, but still not arrived. Notification it was dispatched. But not got to the store I asked for it to be delivered to.
Mixed experience
The stuff I bought was great.
The bit of a let down was, I bought online with a 10% discount and went for collection in store. And found out that everything in store was 20%off! This was not advertised anywhere, had I known I would have just bought it in store.
So easy to order..great jacket
Ordered a jacket and arranged the collect from store. It arrived within 2days and the staff were so friendly and pleasant.
Item Was not available in the size I…
Item Was not available in the size I needed. Staff were very helpful and ordered the item online for delivery to my home. Ty
Bromley Store
Bromley Store. A perfectly helpful assistant who didn’t mind searching through stock to help me find what I wanted. When I declined items the young lady ordered online for me. All this service and served with a pleasant smiley attitude.
Sock it to them
Ordering very easy. Kept informed of delivery date & time. Sent to my local store where the staff were very helpful & friendly.
All round great service
Great sales, very fast and free click and collect service. Very helpful staff in Bromley store :)
Ease of ordering and delivery
I just love everything about Superdry
I just love everything about Superdry. My last order fits so well I have no complaints.
fast delivery and refund just as fast.
I was in Bromley looking for a coat…
I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talking about and came out with two coats one of them which is what I wanted. Ordered it with him as they didn’t have my size in the store. Came two days later! Very happy with my coat
Friendly, helpful staff
Friendly, helpful staff. Ordered the product I wanted online as my size was not in stock. Arrived within days of ordering.
Very happy with the coat
Very happy with the coat , so warm. To be honest superdry is the best coats to buy and worth every penny. Psalms I only wear superdry longline coats.
Quality stylish products
I have not received my parcel I’ve…
I have not received my parcel I’ve tried numerous times to get in contact with your team after been guided to you by the courier to sort out the problem.
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