Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... See more
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I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... See more
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... See more
Company replied
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... See more
Company details
About Superdry - Bromley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, United Kingdom
- 02083 131324
4.6
Excellent
247 reviews
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Bromley Store
Great service quiet store good selection of clothes. I bought a classic parka for the cold months - quick and efficient service!
November 26, 2023
I’ve placed an ordered not received it
I’ve placed an ordered paid for it and nothing? Been 10 days who to contact? Shop is not close to just pop in waste petrol & car pk fee but seems l have no choice
November 14, 2023
Love my jacket
Love the jacket delivered very quickly picked up from your Bromley branch all staff really helpful and friendly in fact I bought a t shirt as well.
November 20, 2023
Very friendly customer service and…
Very friendly customer service and found me exactly what I was looking for.
Such a fantastic offer on every item also; very much needed in this climate!
November 21, 2023
Good quality coats and a good range of sizes and colours
Popped in to look at coats and ended up buying. Nice fit and 20% off due to Black Friday event. Had to ask for my size but assistant checked they had stock and it turned out it was in the rail already, just missed it. Great quality really pleased
November 17, 2023
Love the coat I bought had to take…
Love the coat I bought had to take another back and the customer service was excellent thank you
November 10, 2023
Lovely warm jacket
I ordered the jacket online. It was ready to pick up in 2 days. Service was fast and great.
November 6, 2023
Great stuff 👍
Great stuff 👍
Love everything I got from the store. Great quality, style and design. Friendly and helpful staff.
November 6, 2023
The sales colleague was really helpful…
The sales colleague was really helpful trying to find us the appropriate style as the one on the shop floor was slightly soiled. We were offered a discount as we decided to take it only to see more marks. He ordered us one online and still honoured the discount for us as my daughter needed it for school asap. He smiled and was polite the whole time he helped us.
My daughter is really happy with her jacket.
October 29, 2023
The delivery was fairly fast
October 24, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Web site was easy to use with clear…
Web site was easy to use with clear instructions. Collection was ok. Difficult when you can’t get connected to wi-fi. But young lady in shop was helpful.
October 22, 2023
Reply from Superdry - Bromley
Hi, Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Good quality clothing
Good quality clothing, had so much help in store from one of the workers since I knew nothing about men’s clothes. Will definitely shop again!
September 22, 2022
Unprompted review
very helpful assistant
very helpful and knowageable lady who was friendly and helped me order on line
August 1, 2023
Reply from Superdry - Bromley
Hi, Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Very efficient service
Service was very good. I made a call to my local store regarding the return and was given good info! It was nice to have the phone answered! Also the exchange was very efficient. Good service!
May 29, 2023
Reply from Superdry - Bromley
Hi Michael,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Bromley super dry staff is very…
Bromley super dry staff is very helpful to booking item ,delivery was very quick
May 13, 2023
Reply from Superdry - Bromley
Hi Suba,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Excellent 🙏🙏🙏❤️❤️❤️💪💪💪💪
May 6, 2023
Efficient and friendly service
Helpful friendly assistants. Clothing was true to size and looks great.
April 11, 2023
such a great service from my favourite…
such a great service from my favourite clothing brand!
April 11, 2023
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