Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... See more

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I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... See more
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... See more
Company replied
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... See more
Company details
About Superdry - Bromley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, United Kingdom
- 02083 131324
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Superdry coat
Had to refund two items and collect one. The colleague was very helpfull
helpful staff
The member of staff was really helpful and helped me locate my size in a store close by.
Great service!
Amazing customer service !!!
Shop staff were helpful
Staff very approachable
Staff very approachable, all questions answered, very helpful.
Didn’t have what I was looking for
Went in the shop for a winter coat for myself variety of styles was minimal at best 3 different styles but not many variations within the options staff were hard to find safe to say I went elsewhere
Absolutely fantastic
Absolutely fantastic! Superb customer service. Only small issue was music was too loud in store. Otherwise I would highly recommend and will 100% be back!!!!
The shop assistant pick out the perfect…
The shop assistant pick out the perfect coat for me after answering a few questions 👌
I ended up getting a second coat in a different colour too.
Good response from the staff.
Staff super helpful as always
Staff super helpful as always
Pointed out other options that I could choose from.
Polite and curtious
i like to go to shopping because all things is nice and good quality
i like to go to shopping because all the time it's something what i want or i like et
A great experience all round(almost)
Fantastic talking to the manager in Bromley’s Glades store, helped me try on my jacket for size. As they didn’t have the colour I wanted she suggested ordering from the site. Amazingly quick delivery too. The only worry I had was because I am slow to get to the door because of my disability. I found the delivery driver was about to leave the package on my doorstep, at a heavily traveled footpath near a school. If I hadn’t been home it would’ve been stolen. Fantastic service from Superdry, I suggest a word with whomever you get to do your deliveries.
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